The aides really are the only thing I can say we're good and that's only a few. The nurses were…read morealways annoyed if they had to do anything (their job included). Could never find help, the call light was ignored, pain meds were never given on time (they were allowed every two hours but lucky if he got them twice a day). His room was cleaned maybe three times, he was there 9 months. The walls are crumbling, the light fell off the wall and hit him, there were ants. I made multiple complaints to the state, which they are on the website and they were given multiple times to fix things. Hope you never need help on the weekend because the highest person there is an on call RN, who is available by phone but only the LPN has the number so if you have a problem with her there's no resolution. Would randomly be given half doses of Morphine but no record of waste or 1/2 dose given.

Absolutely the worst care possible for our veterans …read more Black mold growning in the bathroom. Elevators barely work . The smell is absolutely horrible . The attentiveness of the staff is way below PAR.

I cannot say enough good things about this American House. My Dad has been living there for about 3…read moreyears now and they take excellent care of him. When he first went in, he had a hard time because he missed his home. He lost the use of his legs due to a botched back surgery and needed more care so I chose this American House for him. He loves it there. He has friends, plays bingo, and they always have something going on. The staff is absolutely wonderful! Highly recommend AH if you are looking for a new place for a loved one to live.

From the owner: Affordable, high-quality senior living with decades of experience in Sterling Heights, offering…read moreefficiency studio and one-bedroom apartments for a maintenance-free lifestyle. Enjoy the independence you desire with the option for additional care if needed in the future. Relax in the privacy of your own apartment or connect with friends in one of the many welcoming community spaces. Discover for yourself why so many seniors choose to call American House Sterling Heights in Michigan home!

This is a nice facility with staff that is friendly, attentive and easy to talk to. It's well…read moremaintained and the decor is nice, comfortable and inviting. It was the most affordable place for my mom when searching for a retirement community and we feel fortunate that she found it. They offer everything a resident needs -- 3 meals a day, activities, medication dispensing, hair salon, a room to watch movies in, shuttle service and so much more...... All the comforts of home plus!

From the owner: What if you could free yourself from maintenance, housekeeping, the chores of homeownership -- and…read morecreate the life you want in a well-appointed apartment with your personal touches? When you choose Pine Ridge of Plumbrook, you gain a customized lifestyle with plenty of time for the relationships you value and the activities you enjoy. Select from a range of helpful, supportive services and pay only for those you desire. Save money as you choose from an array of dining options, a variety of amenities and exceptional service -- all with no large, upfront entrance fee. You get the most for your money, right here in the Sterling Heights area you love.

Only reason it gets two stars is the place is clean. This review is directed to those looking for…read moreemployment at this facility. My experience was 5+ hours of MY time for 3 separate meetings over the course of 2.5 week in which I had to contact the director twice to move the ball a little faster, although in the initial interview I was told that time was a factor, that the position would be vacated by the current employee very soon. The director also proceeded to inform me of her dissatisfaction for the current employee in some detail, and was glad to see this person moving on. The last meeting was a complete joke. I had a mystery box cooking demo in which I had two hours to prepare a starter, entree and dessert for 6 guests. The ingredients I was given were not conducive to the environment. A whole chicken, partially frozen shrimp, cous cous. And other random ingredients. Sorry folks it's not Morton's steak House. Nobody is butchering whole chickens for service of over 100 people. Half frozen non peeled shrimp? Peel and eat shrimp boil anyone? Let's not mention that I'm smashed into a 2'x2' space next to a prep sink with three cooks a pastry chef and dishwashers trying to get prepared for lunch service! Or that some of the equipment I needed to use was in various states of disrepair. I wish the successful candidate the best of luck, with the current state of disrepair of the kitchen and the monkeys running the circus, it'll be a challenge to say the least.

My mother has been a resident at Pine Ridge for over 2 years and we are all very pleased. She loves…read morehaving meals with her friends and cares for her own garden outside of her patio. We visit often and everyone always seems well cared for and the staff is always friendly. We had visited 7 communities before choosing Pine Ridge and my Mother chose this one based on the brightness of the facility and flexible dining room options. I would highly recommend to anyone looking for a senior residence to take a look at this one!

We toured this senior living community and came away very impressed. Extremely clean and neat, the…read morefood was excellent. Saw good things about Manor on Facebook and it intrigued me - I'm glad I learned about this. Much better than the other local places we toured!

From the owner: Oakmont Manor in Sterling Heights, MI, offers premier independent senior living designed for those…read morewho want to maintain an active, worry-free lifestyle. Residents enjoy spacious apartments with full kitchens and private balconies, all set in a beautifully maintained community. With chef-inspired dining, on-site wellness services, and convenient amenities like housekeeping, transportation, and a beauty salon, Oakmont Manor is the perfect setting for retirees looking to enjoy freedom, comfort, and vibrant community life.

My dad has been living here for a couple months and we are all so very pleased with his environment…read moreand care. The care givers are true angels! They make delicious fresh food and treat the residents like family! Amazing all around! My siblings and I love visiting dad at the Stratford home and can sleep well at night knowing he is safe and has outstanding care.

My mom was a resident at Stratford House for 15 months, 2021/22. My family feels fortunate to have…read morefound Stratford House to care for her. Community living and being located in a residential neighborhood were important factors when we selected Stratford House. We were happy to learn that the Stratford House staff was caring, helpful, and built wonderful relationships with the residents and their families. Marium, the owner, is young and energetic. Stratford House residents are treated like they are her family. We would choose Stratford House again if we needed assisted living for a loved one.

At first I was impressed at how the facility looked, how it was run and how it looked in general…read more But...... as time went on and the day to day routines were noticed first hand, I developed a different outlook. Don't get me wrong though, this facility does have a lot of positives. The front reception desk personnel are friendly and informative, most all of the staff from the aides, med techs, nursing, maintenance, housekeeping, activities etc. are friendly, helpful, attentive and knowledgeable. It's a clean facility with a nice home type feel for their residents. It's very nicely laid out and is very comfortable looking with lots of features like their Mainstreet area with plenty of tables and chairs and a calming waterfall to enjoy when visiting and eating with your loved ones. There's a library and an activities room, a fireplace with chairs to sit by the front entrance, a spacious dining area and multiple chairs and couches in the hallways and much more. The laundry services were spotty when it came to replenishing towels and washcloths. I asked twice for fresh sets for my family member when they were there for a short 3 week respite stay and both times I was told there weren't any. I was able to see inside the laundry room one day when the light were left on and they were definitely backed up on doing the laundry. So I finally brought in a washcloth and towel from home a couple of times. The food seemed so-so, but I can't attest to anything first hand. This was through the resident's own words as I asked day to day while making small talk with them as to how their meals were. The med techs that pass out medications aren't real knowledgeable as to what medications treat what conditions. This lack of knowledge could have been very serious for my family member if we hadn't noticed that they didn't receive some very important medications. We talked about it with the head of nursing and hopefully this type of thing won't happen with another patient. Fortunately it all worked out but still it could have been a very serious issue. I overheard some of the staff a couple of times talking in the elevator about their frustrations. I was surprised that they talked right in front of a family member. I found that to be unprofessional as it should have taken place in the break room or off the clock. The last thing that didn't sit well with me was when my family member said their goodbyes to the staff and got a snide 'see ya' as they walked on past without saying a nicer goodbye. This wasn't the way I wanted my family member to remember their brief stay. It comes down to just being more professional and polite. All in all, I know no place is perfect in every aspect and especially nowadays, keeping any place staffed is a big problem. With a few tweaks as far as the laundry linen shortage, teaching the staff to be more professional and not to discuss residents in front of family members and how to be nicer in general, and lastly teaching the med techs a bit more as far as giving them some quick lessons about what medications treat what conditions, this facility would earn a higher rating from me. Again, these are just my observations from only 3 weeks out of the year, but important ones all the same.

My parents have been at My Doctors Inn for about 6 months now. They moved in after my father became…read moretoo much for my mother to take care of. They couldn't be happier. The physical facility is very nice. The atrium reminds me of a Ramada Inn. It's bright and very clean. Their room is on the small side but adequate for their needs. The opportunities for them to get involved are many and varied. Everything from documentary screenings to day trips to, of course, Bingo. The healthcare workers are polite, respectful, and responsive. There is a cruise director type person who gets to know the residents and tries to invite them involved in activities they might like. I was visiting for a week from L.A. and was so happy my family found this facility.

Every time I have had the pleasure of visiting the facility the residents seem quite happy. I have…read moretoured the facility several times and it is well updated and homey without being overdone. The staff our awesome and go above and beyond to make sure the seniors that live there love where they live.

Setting up a plan B for my future. Talked to one of the managers, Tod, and got info on the rates…read more Longtime resident, Lavaca B., told me she rates this place a 5 and loves everything about it. The have a bus and drive residents to shop, to the casino, to symphonies, to banks, to dr. Apots. And other planned trips. They have an activities room where they show movies, have entertainment, play bingo, play cards, exercise, yoga, etc. They serve 3 meals a day and you can arrange for a car port for $15 a month if you have a car. On site medics available. All residents wear a medic button in case of emergencies.