If you build model trains then you know about this place. It's basically the oldest of the old…read moreschool hobby stores. It has pretty much all the stuff you might find in the Walthers catalog for the last several decades. It's the best place to get details in person because they have an entire wall full of them.

Hands down THE best store in the twin cities for plastic model kits, tools, and supplies. Nothing…read moreelse is even close. I'm not a model train guy, but am equally astounded by their selection and all of the supplies and accessories they stock for that hobby. Their selection of new kits is very deep and very well organized. The vintage kit selection is varied and reasonably priced. And bargains can be found in the back room if you know what you're doing. Staff is uniformly friendly; I am always greeted when I arrive. If I have a question or need help, it's always fast and efficient. if I just want to wander around and window shop, they don't seem to have a problem with that. This place is a real gem. A throwback to a time when shops like this dotted the twin cities. I haven't seen a shop like this since I used to shop at the old Moeller hobby shop in Robbinsdale. On the rare occasion I need something they don't stock, I will buy online. For everything else, there's no other shop anywhere who gets my business. This place is an absolute treasure.

I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub…read moreHobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right.

Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every…read morehobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend.

I'm honestly torn writing this because this place has been a part of my life for as long as I can…read moreremember. I've been going to this hobby store since the 1980s when I was just a kid, going there with my late father. It was one of those places that helped build a lifelong love for RC cars and the hobby itself. Now, decades later, I genuinely enjoy taking my own children there and sharing that same experience with them. It's something really special to me and my family. That's why this situation has been so hard. I dropped off an RC truck for repair and expected it might take some time. What I didn't expect was how long it actually took -- months and months passed while I waited. Eventually, when I called to check on it, I was told the truck had already been surrendered after 90 days. That news was absolutely heartbreaking. This wasn't just a piece of equipment to me. It was something I had invested a lot into and something tied to years of enjoyment in this hobby. I understand that businesses have policies, and I don't doubt they have rules in place, but learning about it only after the fact made the loss feel even worse. What makes this especially difficult is that I truly love this store. It's been part of my life story from childhood to now as a parent. I honestly can't imagine not going there anymore, and that's what makes this situation so emotionally complicated for me. I'm not posting this to attack anyone. I'm just really torn and hurt by how this played out, and I wish there had been more communication before it reached that point.

Great store with a wide selection and solid customer service. I stopped in specifically for some…read moreGundam models, and the selection did not disappoint--plenty of kits across various grades and series. They really cater to a broad range of hobbies, which makes it a fun place to browse even beyond what you came in for. Prices were reasonable for the items I browsed and purchased. Definitely worth a visit!

Had to run in there for a problem with my phone I had just purchased a couple days before…read more Although they didn't know how to fix the problem he definitely tried. Thankfully a Radio Shack customer came in and knew how to fix it because he works at a sprint store. But every time I go into this store, they always have great customer service! I love Radio Shack !

It's now more than a year and i still don't have my pre-order!!! nor do they have any idea as to…read morewhen i'll get my order!!! do not order from them if you want to actually get your item or your money back!!!

I bought collector graded figures, but the boxes are actually damaged. I notified customer service…read moreand they don't want to help.

Amazing staff and service. Comics are cheaper than others. Board games are great and easy to find…read more Wonderful community. I love this store and plan on coming again. Magic cards are dirt cheap and so are the booster packs. Id recommend this store to all fellow gamers.

Wonderful owners! Very helpful. Many games, common and hard to find. Figurines, books, and toys…read morealso sold here. You can play games of all kinds here at the tables set up. Pick to try any game from a giant shelf in the corner. Fantastic place to shop!

Great staff nice and knowledgeable great selection of traxxes rc cars and planes and helicopters…read morebut prices were a little high but overall great experience!

Great store and always have a lot of traxxas in stock ! Id highly reccomend a visit ! Kayla and…read moredoug are very knowledgeable !