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    Preferred Plus Homeowners Services & Repairs

    5.0 (14 reviews)
    Closed 7:00 am - 7:00 pm

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    Review Highlights - Preferred Plus Homeowners Services & Repairs

    Matt is the best in the business, quick response and fast replacement of my hot water heater.

    Mentioned in 7 reviews

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    Infinite Comfort Heating, Cooling, & Drain Cleaning - we specialize in HVAC replacement services for homes and businesses of all sizes. Our team of experienced technicians will work with you.

    Infinite Comfort Heating, Cooling, & Drain Cleaning

    (70 reviews)

    Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

    We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

    Legacy Comfort Solutions - Rooftop maintenance

    Legacy Comfort Solutions

    (11 reviews)

    We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

    Legacy installed new Bosch heat pump heating and air conditioning systems as well as a Rheem hot…read morewater heater in my lake house. His workers that he claimed graduated from HVAC training school, did not know what they were doing. Charlie was not much better. He advertises himself as a licensed expert HVAC installer, but he did not know how to wire the Bosch system. He claimed it was a new model, and he had not installed it before. After we had no heat in the sub-freezing winter temperatures, he had to call the company for step-by-step instructions. The noise level of this system is unbearable and sounds like a wind tunnel. We have to increase the volume on the TV when the heat kicks on. In October he promised to install a noise reduction system in the attic (at my expense). It is now June and I am still waiting even though I have asked him numerous times when he is coming. He says we live too far away. Well, he shouldn't have taken the job if it was too far to travel to our property. The service has been terrible. At this point he will not even return my texts and calls to schedule the spring maintenance which was included in the price. Needless to say, I do not recommend this company for any HVAC work. Months later I found out he closed the business and moved out of state! How do these people sleep at night?

    Urban Mechanical - Nice and hot!

    Urban Mechanical

    (45 reviews)

    I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

    I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

    Challenger Heating & Air Condition Corporation-

    Challenger Heating & Air Condition Corporation-

    (9 reviews)

    I had an extremely disappointing experience with Challenger Company in Roselle. After they…read moreinstalled my hot water heater, the manufacturer later issued a recall. When my unit suddenly stopped working, I reached out for help--only to be immediately told that it must be the recalled part, without anyone even coming out to inspect or properly diagnose the issue. That assumption alone was a major red flag. I was then told that no replacement part could be sourced until Monday because their supplier was closed--completely ignoring the fact that other plumbing supply companies like Oasis and American Supply are open on weekends. I was left without hot water and no real support. To make matters worse, instead of trying to honor the original installation or offer a reasonable solution, they attempted to upsell me a completely new unit at more than double the original cost. This, despite the fact that I hadn't even gotten full use out of the first one they installed. This company clearly prioritizes profit over customer service or ethical responsibility. I would not recommend them to anyone. Do your homework and go with a company that stands by its work and treats people with respect.

    Best in the business! George & Martha absolutely amazing! Two years ago our downstairs hvac…read morepooped the bed. And this week our upstairs unit followed suit. Real professional job. They covered all the hardwood floors to protect them and easier cleanup. Blankets on the stairs. True professionals. They relocated unit in the attic and fixed all our ducts to centralize the unit. All day job. Cleaned up. Highly recommend! Very honest, knowledgeable and fair pricing!

    Preferred Plus Homeowners Services & Repairs - plumbing - Updated September 2026

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