We used Preferred Properties Plus to help us find our new home. Lackluster at best. The business is ran by a father and son team (Jeff and Jasper). They seem to have taken on too much work for the two of them, and as a result, are too busy to do a great job.
When we first started looking, Jeff and Jasper setup a search for us in the MLS, and then told us to contact them if and when a property appears that we are interested in. This was pretty much the only way that they assisted us in finding a property. No proactive calls that a listing is coming up that we may be interested in, no real checking in. Just setting up a search on the Lehigh Valley MLS website. Ironically, it turns out that you do not even need a realtor to setup the search!
The house that we ended up finding, was not even through the search setup by Jeff and Jasper. We found it on our own, but needed a realtor to show it to us, due to the way it was listed. We loved the house, and Jeff guided us through the buying process. Certain things we still had to prompt him about, as the selling agent, but got the job done.
One thing that did irk us, was that we had a showing cancelled by Preferred Properties because they had scheduled a "multimillion dollar closing" on another home the same day that we were to have the showing. I definitely understand the conflict, as well as the incentive to obviously close on this closing, but the cancellation was made in a less than tactful way, and gave the message that since we are not buying a "multimillion dollar home," we are not as important.
Overall, I would not recommend Preferred Properties Plus for your home purchase. The business is too small, and has taken on too much to do a good job for you as a client. There are plenty of other realtors in Lehigh Valley, and speaking with other friends who are in the buying process, others are much more helpful. read more