I've always had excellent service from Premera and they have a good network of providers…read more Note to people looking to save money with doctors and hospitals.... don't ask the doctor if they "take' your health insurance - of course they do. Instead, ask if they are in your insurance company's network of providers (or look it up on your insurance company's website). If so, then the insurance company has negotiated lower rates, so you end up paying less co-insurance/out of pocket.

Premera's customer service has been consistently disappointing. Communication is poor, and there is…read morea clear lack of follow-up when issues arise. Working with their affiliated pharmacy, Credo, only adds to the frustration--prescriptions are not handled reliably, and there is little accountability when problems occur. For the cost of this coverage, the level of service is unacceptable. Delays, confusion, and unresolved requests seem to be the norm rather than the exception. It feels like the burden is always on the customer to chase answers and fixes. Overall, this has been a high-cost, low-service experience. I would strongly recommend others carefully consider alternatives before choosing this provider.

We have been working with Daniel since June 2012 for our business and personal insurances. We have…read morebusiness laibility, personal auto and home insurances through him. Other than insurances he has put us in contact with multiple contacts (financial advisor, accountant, health insurance agents) all of whom have been great asset for business as well as person side if things. We also recommended him to family who was denied insurance by everyone else for property with repeated water damage. Daniel was able to get them good insurance !! Prices are awesome. Prices and benifits are comparable to or better than what you will get from major companies doing it yourself and benifits. Daniel is the best ! He is very good at what he does and is not a typical insurance agent with sales pitch attached. He is always approachable and comes highly recommended by us !

I have been with Farmers insurance (3 yrs), State Farm (3 yrs), and Geico (6 yrs)…read more Through out I have had quotes from various providers and no nobody ever beat Geico for us untill 'Danil' got us quote from a large nation wide company. Not only did I get a great deal on my insurance, Danil is such a pleasure to work with. Unlike other insurance agents I have worked with in the past he is very courteous, knowledgeable and very very reachable. We have consolidated our home and auto policies with home and cant be happier. Also, he helped us with a great condo policy after my previous insurance (State Farm) did not renew our policy after a water damage claim. Highly recommended.

Today I have got a mail saying, that I MUST fill out their questionnaire. Otherwise, they REFUSE to…read moreaccept any claims! I have a valid insurance, all my claims are reasonable and lawful. They should know that: - they provide mails to their clients in extremely rude tone - it unlawful for them to refuse to accept claim just because I did not fill out questionnaire! Update: After that review, Premera representative contacted me. I provided to him all details and sent letter again. 2 times after that Premera again sent me questionnaire! The thread that they refuse to make insurance payments to clinic. These guys behavior is annoying, non-ethical, illegal. On 12/20/2017, during phone call Premera representative confirmed, that the company will pay nothing of medical expenses. Despite on that all medical expenses are covered by the Premera policy. Representative asked me to file all 3 questionnaires they sent to me earlier. After that, she said I must send them to their fax. But even after that, they refuse to pay anything to hospital. That is a bad, bad insurance company. I do not recommend it to anyone. If you would like to just get rid of your money by paying premiums - try Premera! But if you would be injured, they can refuse all claims!

Once again, I am having to deal with Premera Blue Cross - Medicare Advantage Plans. I changed from…read moreRegence last year and I can not wait until January to go back to Regence. Premera Blue Cross Medicare Advantage programs are the pits. I pay more out of pocket now than I did under Regence. I have been trying to submit a vision claim form. I found an on-line form to complete, but it did not have a mailing address. So I called Premera Med-Advantage and found out it is the wrong form. The https, address the customer service agent gave me would not even work. The on-line form is wrong, so the correct form is being mailed to me. I keep thinking how difficult this would be for some older people, who do not understand on-line forms. I wonder how many would just give up and not submit any forms to receive their money back. I paid for my new glasses and half of the cost should come back to me. Now I must wait until I receive the correct form. It may take a week or three weeks the customer service agent could not tell me. Never take Premera Blue Cross Medicare Advantage Plans, they are not worth the work it takes to get payment .

they require multiple rounds of appeals just to get basic preventive services that as supposed to…read morebe covered, actually covered. They will lose paperwork and hope you give up. If you have enough time and strong enough will, you can eventually get what you paid them for. It is disgusting.

They have denied both claims I had this year. Both appointments were refered by my doctor and…read moreapproved by lifewise. After the appointmen, they didnt pay and sent us a denial. Lifewise is a scam.

Beware!!! This insurance broker is horrendous. They manage a commercial account for company whos…read morevehicle that hit my parked car, doing extensive damage. I left several messages for the agent after the accident, when I did not hear back from her after 2-hours I called one of the partners listed on the website, Dan Rucker, he was extremely rude, condescending and misogynistic. He questioned if the accident even happened as I had explained (like I have time to call companies and make false claims). He offered no assistance in terms of providing a solution for a rental car or helping me get my vehicle towed to a body shop. He said that was my responsibility to cover, even though it was his policyholder that hit my car. He said he would need to "validate" my claim with the company, even though the company stated that they had already spoken to PLC. I missed a return call from Dan, but he left a message where he stated they would file the claim, that day, with Liberty Mutual. I called him back to get more details on next steps and was put straight to voicemail. He is yet to call me back and neither has Dawn, the assigned agent that I left 2 messages for earlier in the day. As of this post, it has been over 24 hours and I have yet to hear back. Since I did not hear back from PLC by the end of the business day, I called the Liberty Mutual Commercial Division myself, so I could get an update. When I spoke with the claims department, they stated that a claim had not been filed, as I was told it would be by Dan. Insurance is one of those industries where you expect responsiveness and empathy. My interactions with PLC thus far have been completely opposite.

Very excited to have an insurance agency that actually cares and has wonderful customer service!…read moreMuch better than any of their competitors.

I have been with Josh at Start Farm for many years. He is always quick to return messages, answer…read morequestions, find the best value and coverage for our needs. He has excellent customer service, very friendly and I can't imagine doing business with anyone else. I refer all my friends and family to him. Thanks for all you do Josh!

Josh has taken care of me and my families insurance needs for multiple years. I am thankful to have…read morean agent who is always available for the endless questions I have. I have referred many family and friends to him throughout the years and they are all equally satisfied. If you are looking for an agent who truly cares about what you really need, Josh is your guy!

I loved Ross he always took the best care of my manufactured home. He helped my friend with her…read moremoble home insurance as well. Unfortunately, Ross died of cancer in Oct 2023. I will miss him. I no longer have my manufactured home but my friend still ownes her moble home. She has foremost insurance and they are a great company for manufactured and moble home insurance. She now has to find a nrw broker.

From the owner: For over 30 years I have specialized in Home owners insurance, specifically manufactured and mobile…read morehomes, as well as Life insurance. I am an independent agent and pride myself on prompt and personal service.