My daughter has been going to Kiddie Academy since March and so far we really enjoy it. She hasn't…read moregone to daycare (except for a few weeks as a newborn) and they've helped with the difficult transition. My daughter has some separation anxiety at drop off but they're always so kind and calming when I come in (and they make an embarrassed mom feel less embarrassed). She calms down quickly after I leave and seems to love her teachers and the amenities (especially the outdoor play areas). I love that I can check on her on the cameras throughout the day and the staff are great at communicating issues to me. Her teacher leaves great notes in the daily report if something has happened (like she miraculously tried broccoli). I also had an issue with drop-off times varying and didn't realize they needed to stay consistent, but I confirmed her times and had a great interaction with the staff over it. Having worked in a daycare years ago, I know staffing issues can be a struggle. Overall, their policies and procedures seem standard with our previous daycare and all the others we toured. They actually seem more flexible than others. We are happy with our daycare service and the staff.

My 3‑year‑old was expelled from this daycare immediately for saying inappropriate language. There…read morewas no prior warning, no meeting--nothing. This was a direct violation of their own signed Positive Guidance Approach policy, which states that before expulsion, teachers and management "will work together with families" to resolve behavioral issues. In the email, they claimed that "While we understand that children at this age can use inappropriate or exaggerated language, statements of this nature are treated with the utmost seriousness in any school setting--public or private--and constitute grounds for immediate termination of enrollment to protect the safety and well-being of staff and students." This statement is legally incorrect. Even public schools require due process before expulsion. "Immediate termination" without due process is strictly reserved for imminent physical dangers--such as bringing a weapon to school or severe physical violence. This reminds us of another incident at their academy: our child was bitten by another child, leaving two significant, complete bite marks on his body. That was actual physical violence resulting in documented injury -- objectively more serious than any verbal statement from a 3‑year‑old. After that incident, the child who bit our child was not expelled. When our child -- without any prior intervention or collaboration with our family as required by their policy -- said something inappropriate, they expelled him immediately. This selective enforcement raises legitimate questions about whether their policies are applied fairly and consistently to all children. After that, they agreed to meet on April 28, 2026, and promised a partial refund in writing, stating we would receive it within 5‑10 business days. It has now been nearly two months since they committed to issuing a refund. However, that refund never came. We asked several times -- which card it was refunded to and when it was issued. They ignored us, and only on the fourth request, when we said we would file a complaint if they could not provide proof, did they finally respond immediately -- with a backdated document. They claimed the refund was issued on April 24, 2026 -- four days BEFORE the April 28 meeting where they promised a refund. How can a refund be issued before it was even promised? Moreover, the document also says "Credit Card Refund." But we were not allowed to pay tuition by credit card. Also, the document shows a statement period of June 15-21, 2026 -- a future date range at the time it was created. This document was clearly backdated. Meanwhile, they accused us of "harassment" and "threatening language," issued a "cease and desist" order, demanding that we never contact them again and threatening to "seek legal relief if necessary," cutting off any further dialogue regarding the refund they had promised. Stating an intent to file a complaint with a government agency or pursue legal action is not a "threat" -- it is a protected exercise of legal rights under Florida law. Until today, we have never received any refund. They have never told us which card or account they supposedly refunded, nor provided any verifiable proof. All of these -- their emails, their own policy, and the backdated refund document -- are now part of our formal complaints to DCF and small claims court filing. I cannot recommend this daycare to any parent.

Used their services again and was extremely pleased. Thernie was communicative and friendly. She…read moresent us pictures and texts through her time with my kids, which was great, and she came well prepared with all kinds of things to do with my kids. There were so many things she did that were unexpected and definitely went above and beyond with professional service, and really showed how much of a pro she is at her job. This was the first time using KNO where my older child actually asked where she was as soon as he woke up. When we told him she went home, he went out on the balcony and was like, good bye babysitter, thank you!! It was adorable. She was an absolute hit with our kids and we would definitely request her again. Thank you!

It's always a great sign when you come back to a double locked hotel room and your babysitter is…read morewearing a tiara with the three-year-old. Thank you so much Brionna for taking such Excellent care of little Sofia. I was really uncertain whether I was going to actually leave, I was fully prepared to stay back from the rest of the family. But she warmed you immediately and could've not cared less when I walked out the door. They gave me a great peace of mind as well as the check-ins that you did with us along the day.

Absolutely incredible school. The staff is a pleasure to work with and they are very knowledgeable…read moreand sensitive when it comes to allergies and dietary restrictions. Their learning structure is very effective. My son has improved dramatically when it comes to his recognition of letters and sounds and he's only been in school a few weeks. If you are looking for affordable and excellent childcare in the Orlando/Dr. Phillips area check them out.

I am very impressed with the teaching staff. I am amazed how everyone in their team seems to be so…read morepositive day in and day out. I can totally see the difference between this school and other chain child day care places.

Mrs. Indra is the most patient and caring nanny we have ever had the pleasure of having in our…read morelives. She is understanding and extremely flexible. I never worry about my son being with her Monday through Friday because she is professional and as loving as a family member. My son is picky and not always easy to work with, but she calms him down and communicates with me. She is a blessing in my life and will always be very special to us. She has her DCF licenses and is a registered at home daycare and her hours are flexible. I will always suggest her to anybody in the area.

From the owner: Providing 30+ years of experience in child daycare with a safe, nurturing environment. Indra…read morePulayya cares for children, from infants to school-aged.

I am so happy we chose My first Academy 2 for our baby boy! I was searching for 3 months before I…read morechose them . They have a great schedule for our toddler, access to cameras and the staff is amazing. The director Kamila is so accommodating and helpful, Isaida from the very first day was so welcoming and informative. The teachers are great, loving and so understanding

As a first-time mom, I was a nervous wreck when considering where to send my son to daycare. My…read moreFirst Academy has absolutely SURPASSED my expectations for him. He is 7 months old currently, but has been attending since he was 3 months old, and the teachers adore him. There are only 4 babies for every 1 teacher and so each baby really gets the amount of love and attention necessary. They engage the children in so many activities ranging from music time to exploration time with toys to arts and crafts (yes, even babies!). They go outside twice a day for at least 30 minutes, if not more, and they are so diligent about feeding him at the right time. If you ever have any concerns, they are very quick and polite to respond, and they constantly update you through the ProCare app. I am also able to view my son through a private live video feed provided by PB&J TV. This daycare is truly a blessing. They do so much to make you and your child feel welcome. My husband and I are considering moving houses and we are really torn up about the fact MFA2 may not be in our driving range anymore. We're considering not moving just so he can stay! Please give this place a chance, you won't regret it!