This review is about Premier Autowerks shop in Williamsport, Md. I took my Land Rover there to have the coil packs replaced. Before the work started, I told them I wanted the old parts; they even have a box to check for that on the paperwork you have to fill out. When I went to get it back, they said they threw the old parts away. I asked them to get it out of the trash. The man walked back and said it was already thrown in the dumpster. I asked him to get it out of the dumpster, and he said the trash company just picked it up. Within the week, I had the same problem with my Land Rover. I went to another mechanic, and he showed me that the parts were not replaced. I paid over $1600 to Premier Autowerks for nothing. I wouldn't take any vehicle there. That place is a joke. read more

premier was absolutely great. I have a 24 Mercedes-Benz and they did my B. service very well and at a reasonable price compared to the dealership. When my next service comes up again, I will be taking it back to them. read more

Premier Autowerks serviced my Mercedes GLC 350 for the second time in 3 years. They are consistently honest, professional and caring. They also service my husband's BMW. We have no hesitation in recommending them. read more

Excellent service!!! Every time I have had the car serviced or had a problem, they have been a huge help!!!

Well i took my BMW 320xi there today for a diagnostics on noise from the either the suspected Diff or Wheel Bearings, the owner then explained to me what was going on and indeed it was the diff that was making the noises and left axle getting loose. What he told me next was what he advises and this show's how honest this shop will be in the future as he could have easily told me, to get it repaired on the spot and spend right away vs still have more time to save up for house loan, lol..Thank you Premier for your honest evaluation and i will see you guy's in the future when the diff starts to really go bad... Brian C. (USCG Ret) read more

Premier AutoWerks - Auto Repair Near Me - Frederick, Maryland

They told me I could pickup my vehicle before closing time @ 5 pm. Arrived at 4:30 and no one is here.

Great service and kind transaction!! I stumbled into this place in need of battery not too long before they closed. Graciously replaced the battery with no fuss. Wish I lived closer as I would make them my go-to garage! Thank you Premier!! read more

Incredible people who do incredible work. They are a shop you can trust. Will be recommending to everybody I can.

Really glad I found these guys. Had some ugly issues with my 650 and crossed. My fingers they could help. Help they did! And had I gone to the dealer I have no doubt the outcome would have been very different. They really dug even and even after they prepared me for a pretty large bill they found a way to save some cash and get me back on the road. I now have my regular shop for sure! read more

Premier Autowerks replaced Porsche Boxster turn signal light. Picked my car after hours. The right headlight and turn signal did work. Returned next day for corrective repair. Premier properly corrected the repair. I ask for compensation for my gas and time, because of their poor-quality control. Premier said no. Premier does not consider my time is as valuable as their labor; therefore, I will no longer do business with them. I was pleased with previous work. There seems to be a new culture in the shop. read more

If you own a BMW and you want it serviced right, do not hesitate to bring it to Chris and Dan at Premier AutoWerks. They are factory trained BMW Master Technicians; they have the expertise, experience and tools to fix your BMW (as they did my 2006 325i when electrical gremlins almost got the better of me). When you bring your car for service, you deal with one of them - not a service writer. The expertise they bring to the table matters... a lot. These guys don't just throw parts at a job and hope for the best. They know how to diagnose, and this not only gets the repairs done correctly, but more economically, leaving more money in your pocket. Oh, and they're nice, too. Strongly recommended. read more

Premier AutoWerks is the only place I will take my BMW 530. I have taken my car to multiple dealerships and have had bad service. At Premier AutoWerks the work is done right and I have no worries. Chris and Dan explain everything and I can even drop my car off the night before. I highly recommend this shop to anyone who loves there BMW as much as I do. read more

I used to take my car here after my manufacurers warranty lapsed. Last year I replaced all 4 sets of brakes and rotors on my car with them. Fast forward 8 months and I bring in my car for regular oil change and service. During the service, they let me know that I needed two new rotors and brake pads. I said that's ridiculous, I just had them changed a few months back. Dan Kuhnke, one of the owners, took me to the back and showed me the worm rotors and brake pads and told me, it looks like who ever did your service only replaced one set and not the other as they looked badly worn. I was so confused and desperately tried to recall who had done my service only to realize I had down it at Premier Autowerks. When I told him that they did my service, he looked very dumbfounded and said that it couldn't be. Regardless I made him check his system and when he realized that they in fact did do that service, he merely said, "Well the rotors you used aren't the top of the line, that's why." Funny, their team members are the ones who recommended the products and did the work, they never asked me for my opinion. Again, he was trying to cover his own ass. If he had taken ownership of the fault and merely apologized, it would have been something, but instead he tried to blame me for their poor work. Regardless, I will never be bringing my car back here, nor will any of my friends who have been servicing their beemers there for a very long time! read more

My car is eighteen years old, and hadn't been maintained, before I bought it. After thorough inspection, they recommend several services. My 2002 BMW330Xi runs like a new car. The work was performed quickly, and professionally. I took it there because I knew it would be done right the first time! Highly recommended! read more

I drive a BMW X5 diesel. I love these guys! They are top notch and their service is much better than the dealership. Their prices are fair and they are honest. I will not take my car any place else. Thanks for being a great alternative for BMW owners. read more

What can I say $175 oil change and check engine light still on; to get that diagnosed another $115

Fast and friendly service, the team kept me updated on my repairs and explained everything thoroughly. They also offer military discount.