I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

First -- if you're on the fence about hiring a doula for your first baby, do it. And if you're…read morewondering who to choose, the answer is Shannon. As a first-time dad, I can honestly say Shannon was invaluable -- not just for my wife, but for me too. From the start, she made us feel comfortable, informed, and genuinely prepared for what was ahead. She has this calm, thoughtful, and considerate presence that immediately lowers the temperature in the room. Nothing ever felt rushed or overwhelming because she helped us understand what was happening and what our options were. During labor, Shannon was incredible. She didn't just support my wife -- she supported us as a team. She walked us through next steps, explained the choices being presented, and made sure we felt confident in our decisions. One thing that really stood out to me was how she helped me help my wife. She showed me exercises and techniques I could guide her through to ease labor and keep things progressing. That made me feel involved and useful instead of helpless, which meant a lot. After the birth, Shannon's support didn't stop. She came to our home for a postpartum visit and helped us process the entire experience. She walked us through what to expect physically and emotionally in the days and weeks ahead, what to watch out for, and answered all of our first-time parent questions without judgment. She even helped find us a pump -- such a thoughtful and practical gesture that shows how much she truly cares. Shannon doesn't just provide information -- she provides confidence. As new parents, that's everything. We felt supported, knowledgeable, and empowered every step of the way. We can't recommend her highly enough. If you're considering working with Shannon, you will not regret it.

I have been a patient here for about 10 years. They have delivered all 4 of my children. All of my…read moredeliveries went well, each one better than the next. I was able to eat, move around and try different birthing positions, etc. I love that they have midwives now too! I just wish they would have a few more OB/GYNs to balance things out, as many of the great ones I have had over the years have retired or moved on to new ventures. Additionally, they now require patients with gestational diabetes to see an MFM in addition to the normal prenatal appointments, which while I am glad my health was in good hands, was very inconvenient as a mom to 4 littles. But overall I am truly thankful for the incredible care Tepeyac has provided both for me and my babies. I have never felt this cared for by a medical practice.

I am not trying to be mean here but I have to be completely honest because I do not want other…read morewomen or couples to go through and deal with everything I had to deal with coming to this practice. I would give it a 0 stars if I could. Everyone in this office was either rude, grumpy or unkind. even the schedulers. The only nice person was the lab lady. Midwife Kim said some unkind and insensitive things to me while I was pregnant, and Dr. Perrera could not have been more rude, inconsiderate and has the most awful bedside manor. She made my labor and delivery a horrible experience with my first baby. Dr. Cvekovich I am sorry to say has ZERO napro expertise and knows nothing about that. She was always trying to rush out of the room when I had questions. She never tried to get answers and results. If you need Napro doctors or help for endometriosis or pcos, DO NOT GO HERE. Dr. C botched my laparoscopy, I even had a note of confirmation from another surgical specialist who confirmed that she did a horrible job. Do not trust these doctors, go elsewhere. It's so sad because they are Catholic and I was so happy and excited to find what I thought was a good Christian practice but it is not pleasant inside that office. I have had nothing but poor experiences here, and with multiple doctors. Go elsewhere!

I had a Total Hysterectomy performed by Dr. Kara Jefferies. My condition was very complicated but…read moreDr. Jefferies performed the surgery with great success. She took extra care to answer not just my questions but those of my family members. We felt comfortable talking to Dr. Jefferies because she explained in details all our concerns. She exemplifies the quality of kindness which is crucial in putting a human touch to the medical profession. I felt as if God had sent a guardian angel to protect me!

Great doctor! She listens and gives you plenty of chances to ask questions. She doesn't rush you…read moreout of her office.

I inquired about a new patient transfer and was told I'd be contacted within 10 days, only to be…read morecontacted same day because one of the nurses "had time to spare" who ended up leaving a voicemail. A month has passed & I still haven't heard from them, so I sent an email for my request to be canceled and heard back the same business day. TLDR: they are too busy and overwhelmed to take on new patients, too swamped to communicate within the timeframe they set for themselves, and all too happy for new patient inquiries to see themselves out. This practice is probably great if you're already an established patient (though from the reviews, highly doubtful), but if you're seeking to become a new patient -- run for the hills and look elsewhere, your time will only be wasted.

Absolutely horrible place that doesn't care about pregnant women. The receptionists are some of the…read moreworst you will encounter and are callous and rude. I left a bad review on Google and the 'Office Manager' left me an incorrect email address to contact them at. Disrespectful at all levels. Do everything you can to avoid this place. It's clear they don't care about their clients.

Great center for ultrasounds. Super efficient and very friendly. Would recommend especially for…read moremore specialized scans.

Don't even think about going to this practice. I had my first baby premature due to preeclampsia. I…read morewas asked to attend this practice as a high risk patient to be followed more closely. I lost my baby at 19 weeks after going every week to be checked on. They made me feel like I was overreacting. I had so little confidence in how I was treated that I went to the ER, but that's another story. I called and left a very sad message that I had a miscarriage and I had to cancel my appointment. They called back and didn't have the decency to leave a message or provide any condolences. Basically, a huge waste of time and money. Oh, and the doctor thought they would tell me it was a girl when it actually was a boy. My husband and I will not be returning when we fell we are ready to try again.

I have been going to this OB for a very very long time. To call in and be told no appointments are…read moreavailable for 2 months out because you're back to taking new patients is unreasonable. There is no preference for existing/long-term patients. Really absurd.

Do not give this practice your business. Tried to take care of a billing issue on behalf of a…read morefamily member that doesn't speak English very well.... they do not answer their phone lines nor give you any call backs. Charged the wrong code number for a routine office visit that is not covered by insurance. Can't help but wonder if this is purposeful tactic due to the lack of care in regards to fixing the mistake. Now debt collectors have been brought in and still no word from this practice after MULTIPLE attempts to reach the office. Beware of the schemes and take your business elsewhere, you will not want to deal with this fraud.

My experience with Angela at Body and Soul Healing Arts was excellent and rose above my…read moreexpectations. We started out with a thorough history. Angela really gets to know her clients. She asked me some details about my own birth, and we talked about what was going on with my health both physically and emotionally. The treatment involved some great bodywork and massage, energetic work, essential oils, chakra work, and more. I felt incredibly calm after the treatment and have noted that my anxiety levels are significantly decreased since the treatment. Angela has not only studied to learn her trade but she also has a natural talent and ability for the work that she does. I would find her incredibly helpful to expectant moms. I have already referred my sister, who is due Feb 1st with her second child, to see Angela before she delivers. I highly recommend this gifted practitioner!

I left my appointment with Angela feeling much more relaxed as well as physically and mentally…read morebetter prepared for labor and my second baby. She has a wonderful energy! This session was better than a regular prenatal massage, especailly since she really took time to discuss a previous traumatic birth and help me to work through some of the issues around that experience. I definietly recommend seeing her.

I'm extremely disappointed with the service provided by Natasha, the medical office manager during…read moremy daughter's recent visit. Not only was her medical visit coded incorrectly, resulting in billing confusion and unnecessary stress but additionally, when I called to clarify the issue, the manager also began to incorrectly speak on my daughter's condition on something my daughter does not even have to begin with. She was dismissive and very unprofessional. She hung up the phone on me while I was still speaking which is a completely unacceptable behavior in any professional setting, especially in healthcare. Patients and their families deserve respectful, accurate, and competent service. This experience was the exact opposite. I hope the practice takes this feedback seriously and provides proper training on both billing accuracy and basic customer service. We deserve better.

Saw Dr. St. Thomas and she was wonderful. Answered all my questions, took time to go over…read moreeverything with me. I would refer her. Also, the office staff were so pleasant.