Drove from Indiana to get tattooed here. World class shop. Shop is full of a great library of books…read moreas well as incredible vintage tattoo flash to inspire. A+ experience and I plan to come back soon.

Dan Santoro is simply the best....for those who are looking for American Traditional look no…read morefurther....

Awesome staff. Clean. Tattoo artist (Pete) was awesome and I love my tat! Thanks! Would def go…read moreback. Actually planning out a new piece to cover an old tat. Great place!

My friend and I both got tattoos here on our trip to Scranton. It was my third and her first. I got…read morethe NYC skyline and she got a handwriting tattoo and Pete did an amazing job on both of ours. The place was super clean and professional. We were comfortable and we both highly recommend it!

Jessica was nice enough to come in on her day off and move her plans around for us, and we are so…read moregrateful that she did! We had a nice and easy experience, and she was very patient. It's a cool studio and felt clean as well.

Best experience. Jen was awesome. made sure i was good the whole time. going back for another one…read morein a few months.

I did my homework and I'm thrilled with the results. Great first tattoo experience. Clean…read morecomfortable environment. Exactly what I wanted and executed flawlessly. Shelly is totally professional and highly skilled. I'll certainly be back for more.

I'm extremely disappointed and frustrated with the experience I just had today. I went in to get a…read moresimple piercing, and I asked if they take walk-ins. They said yes they did, but the piercer was running to the post office and would be right back. I sat there for over 30 minutes, and no one said one word to me. Nothing about why it was taking so long, when he would be back, or sorry about the wait etc. Another employee sat there on his phone with the volume full blast listening to videos of cops arresting people. The piercer then proceeds to walk in the door after over 30 minutes with Dunkin' Donuts. He has nothing to say to me, and doesn't address me at all. While I had been waiting there were two more people who came in waiting to look at jewelry who are behind me in line. He then proceeds to help them first without even so much as a word to me! He proceeds to helps the other two people one by one, so that I'm there waiting 45 minutes now. I feel extremely disrespected with my time. I have been there many times over the past few years, and each time they have done very good work, but horrible customer service. Employees walk right past you. They don't look at you, don't address you. They ignore you while they talk and have conversations with each other. There is no sense of "I work at a business that is customer-based. Maybe I should be personable and engaging. They are paying for a service and an experience. " The only person who was she friendly was the receptionist for the second she was checking you in. After that, she was done talking to me entirely. It's as if you do not exist while you're there. You sit in an uncomfortable silence while everyone else ignores you. Every single time I've gone there, I've tried to give them the benefit of the doubt because they have been very good at what they do. This time was the last time I will be making that allowance. I'm extremely disappointed and I feel undervalued as a paying customer. My time was not valued at all. I walked away feeling frustrated and disappointed, without the service I walked in for, and wasted almost an hour of my day. To me, customer service is just as important as the service itself. I want to be respected where I'm taking my business, as I will respect your time as well. I've gotten piercings over the years, and tried to be a loyal customer, taking my business to you each time. I've even given other people your name when they asked who to go to. I've done my best to keep supporting your business whenever I needed your service. I will no longer be doing this as you clearly don't respect the people who walk through your door, or their money or time.

Just got my second tattoo by Charlie finished and it's even better than the first if that's…read morepossible. You'd be hard pressed to find a better black and gray artist in this or any area. All the artists at Glass Heart are fantastic. I'm already putting ideas together for the next one and it will definitely be done here.

Timely quality professional work. Excellent experience all around. Will take the trip to see them…read moreagain for more ink.

The Inkwitch Tattoo folks are fabulous. Creative and wonderfully gifted. We would highly recommend…read morethis shop. Women owned and run. Loved Cami and Julia who did our tats and Meryl for setting us up by email. We love our new ink. And we love Inkwitch Tattoo. Thanks for a great experience.

Julia provided the best tattoo experience I have had to date (I have seven tattoos). I was familiar…read morewith the Ink Witch studio from a prior visit when I was expertly inked by the proprietor, Meryl, who designed and applied what remains my favorite tattoo. Julia elevated the customer experience tremendously. She was friendly, welcoming and professional. Julia's hospitality provided an emotionally, spiritually and hygienically safe space. She was calm, focused and efficient. I got lettering in sensitive places on both arms, and Julia was patient, understanding and thorough. Her conversation was casual and impassioned - she chatted with levity and authenticity. Julia's passion for art, her compassion for artists and her dedication and perfectionism as a craftsperson make me want to go back for more ink. A truly uplifting afternoon.

This tattoo was a birthday gift to match my best friend so she chose here. It wasn't the horror…read morestory I imagined when I walked in but it wasn't good. It was covered in cliche tat ideas all over then you go into a small room where no phones are allowed to be tattooed by dumbledore... he was very friendly but almost too friendly. While tattooing my friend, he looked up to talk to me on the adjacent couch and forgot he had his foot on the tattoo gun peddle and tattooed three dots on her knee. Looking at my art, it's sloppy. The lines look more like dots and it looks like my oldest of my 4 tattoos and it's one of the newest. He was shakey and super heavy handed, turning this into a unnecessarily painful and uncomfortable experience. I will never go there again and now have to pay to get this tattoo touched up and cleaned up.

Upon entering the store, I was overwhelmed with a dry intense heat, that carried a heavy Kerosine…read moresmell.. The fumes were really bad. Made it hard to breath. The shop was a bit dirty with yellowing generic artwork everywhere, including the ceiling. The tattoo area where you get your ink done is really dirty. Garbage overflowing and on the floor, dust everywhere. The owner of the shop has seen better days hisself, hes a sloppy, really fat man who looks in need of bathing. He was extremely nice however, but his work is amatuerish. He is a tracer and filler, he didnt even know what a 3d tattoo was. He shook as if from Parkinsons disease, this is a shop that will get repeat clientel. This is the type of shop that you would worry about Hepatitus and other contagious diseases. His work isnt that great either. The color bled and looks years old after 3 weeks.. SO DISAPOINTED with myself for even getting the work done.. UGH.. WASTE OF MY MONEY