I came in for a full inside-and-out clean after the first winter snow and ahead of the next storm, because the salt absolutely wrecked my rubber mats. I specifically chose the platinum service for the mat cleaning, which I did appreciate. That said, I docked one star. The towel dry at the end missed the mark: water was left pooling in several exterior areas and later froze into streaks. The interior vacuum was also pretty mid. It didn't get down to the nitty-gritty, and I was still finding crumbs afterward. I'll give some grace because it was freezing that day, and I imagine it's hard to deliver top-tier detail work when your fingers are basically popsicles. Still, $40 for a car wash isn't nothing, and with a platinum-level service, the expectation is a more thorough finish. read more

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The machine literally only washed the sides and completely missed the top of the car. Soap was still running down from the top... ALSO They just gave me BRAND new scratches If I could give negative stars, trust me I would. read more

Premier Car Care Center - Scratches - Car Wash Near Me - Metuchen, New Jersey

The woman at the front desk is very rude. You can't even call here to book an appointment because they don't have a phone. I got my car cleaned here before and the service itself was okay. But don't waste your time with this place. read more

I love coming to this car wash. These guys really work hard at making the car look as close to new as Possible. Want to shout out Anderson, the GM, Carlos and Lilly. Some advice if you are looking for a great value, get the membership. By the second or 3rd wash you are already ahead of the game. If you want to save some time, go during non peak times like weekdays, or mornings. Overall, extremely satisfied with this car wash. read more

This used to be my go to car wash place but unfortunately I have had to re clean the interior of my car over and over again. This is not the third time , spots are missed in several areas. You can guarantee you'll have to clean the inside again especially if it is a busy day. They rush your car through the line barely having time to vacuum the back of the car. On top of this , I have to get the premium package (most expensive package) just to get my runner mats cleaned , just for them to come out dirty. They offered to re clean it but it's more of a hassle to leave my house and wait in that line again for something I can do on my own. Unfortunately will not be back. read more

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This place is ok. The exterior Silver package wash done by the automated machines got my car clean. I paid $10 extra to have the inside cleaned by hand. There are still sticky stains and smudges on my console and steering wheel. The cup holder still has crumbs in it and they didn't clean the package tray part of the center console at all, nor wipe the fingerprints off the display screen. I had hoped for a more thorough cleaning of the interior so I wouldn't have to do it myself but I am still going to have to go back over everything myself to get it cleaned to my satisfaction. I work close by and came here on my lunch break so I will probably come here again for convenience. read more

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If you value your time and your vehicle, this isn't the place. They're slobs at work and they don't care about your time. I waited an hour and in the end I had to leave the car wash. I paid and nobody helped me. read more

Do not go there they steal things out of your car they stole my sunglasses. I went back. They gave them back to me, but he says oh it fell on the ground, which is full of crap. read more

Extremely disappointed. Requested for a Gold service, but they just wiped the car so superficially after paying $33, we had to ask them to clean the car mats, still there were snow+salt stains on the exterior of the car + plus dirt under the car seat that was never vacuumed. Would not recommend this place. if possible want to give negative read more

Premier Car Care Center - Car Wash Near Me - Metuchen, New Jersey

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This place is great. Come early mornings if you don't like to wait. They do a great job. The price is in line with most other car washes in the area and even though it's automated their team does a great job of drying, vacuuming the interior and as well as wiping the interior. Definitely worth the money. read more

Premier Car Care Center - Car Wash Near Me - Metuchen, New Jersey

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I had my car washed on the interior and exterior a few months ago and my car mats were lost. I had to call twice to have them found and given back to me. Then, last week I had it washed again both interior and exterior. As soon as I left the parking lot my car had a faulty warning light as well as a broken panel on my door. My car will not lock electrically from the key fab or the door Itself and CLEARLY my car was damaged at the car wash and something was wet and the electrical panel was damaged. I have come back three times since the car was damaged and spoken to Carlos the manager who pushed me off to Anderson the higher manager and nobody will speak to me or attempt to rectify this situation. This is dangerous as I have a small child and my car doors will not lock. This is unfortunate that this business does not wish to rectify its mistakes. read more

I have been coming here for over 7+ years and they do a pretty good job for the price, you can also sigh up for points for a free wash. They have daily specials and the one I use is Tuesday for the free wax. Not much to say it's a car wash and we are happy with them. Did I mention they also give military discounts! read more

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I took my car here today (03/12/24), and it came out scratched on the drivers rear quarter panel. I told the work, and he just looked at me like I was not even there. So that was my first and LAST time going there. And I WILL spread the work not to go there and show these pictures. read more

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After spending $34 and change for a wash inside and out, my car was still dirty inside!! I took pics and called , the person hung up on me. I took it to somewhere else the next day. They couldn't believe how they left my car. Beware , look it over thoroughly before leaving !!!! Never again will I go there!!!! This was the car wash in Metuchen. read more

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I had my membership for 4.5 years and never had an issue with the service. Recently my vehicle was damaged during my last wash. The manager had me run the vehicle through the was again to see where the wheel ran on my vehicle. It was a perfect match. He still refused to pay for repair and wouldn't acknowledge the damaged was cause there. BEWARE having your car washed there they won't honor damaged cause by equipment. read more

this place has been getting worse and worse- each time I go they forget to do something- I pay for the platinum- today they did not vacuum the back where my passengers sit- I don't get it- this used to be a good car wash read more

Game changer in the quality of your car! They got the work done with good timing and quality work. My headlights look brand new and my lights are WAY brighter at night. Thank you to the owner for helping me and I appreciate the entire staff at the car wash, they all work hard! read more

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Quality outstanding ! Makes your car come alive again ! Professional! Prices great ! They take their time and take care of your car

Anderson + team provided a great service today for my Nissan Murano! I originally went for a basic wash and seat shampoo (which turned out amazing!), however, I also decided to add on the headlight restoration service. Anderson provided great consultation and the finished detailing looks great! I will definitely be returning! read more

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Pictures do not do justice, amazing service!!! I have a brand new car Anderson defogged my headlights- I wasn't even aware of the difference until taking these pictures! read more

Premier Car Care Center - Car Wash Near Me - Metuchen, New Jersey

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Pretty decent full wash service here. They have several different packages to choose from (see photo). They have an indoor waiting room with numerous car supplies, snacks, drinks and 2 racks of greetings cards. They also have an outdoor waiting room with seating. They offer VIP membership for free. They offer special discounts on specific days (see photo). They offer military discount. read more

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Needed a long-overdue wash for my car, and since I have a dog that travels with me often, it needed to be a good wipe down. I brought my car to Premier and chose the Platinum service. I asked to make sure that it included a cleaning of the interior console and panels and I was told "yes". The service was quick- in and out in 20 minutes. But the speed is reflected in the work. I left with dog hair still stuck to my door panels as if it hadn't even been touched, dry dirt on the sides and front of the car, and a console that I had to wipe down myself with some napkins I had in the glove compartment. The speed was nice, but I'd rather there be attention to detail with money well spent. read more

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GO ELSEWHERE!!! This place is a rip off. If you are not paying attention, they will not clean the windows. You have to ask them to do what you already paid them to do. When they do clean the windows, it's a horrible job and they leave smudges and streaks. The car isn't completely vacuumed, leaves, etc are still left in the car. It's not worth the money. I shouldn't have to follow behind them and ask them to complete the job and do it correctly. It was not busy so there was no need for them to rush. This isn't the first time this has happened either. I will never go back. read more

DIRTY CAR IN- CLEAN CAR OUT is an understatement, when I saw this JEEP I couldn't stop laughing but, it come out purty good. read more

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So many car washes that leave my truck dirty. This one is the best! The woman that works inside - Jetta is so freaking nice. She actually remembers me each time. Jetta is better than the wash - LOL. read more

This facility has really gone down over the last year. They had started to deteriorate pre covid but have really gotten worse now. 1. They have raised their prices by a lot on all washes 2. They have reduced the services they used to provide (I.e. mats vacuum, cleaning the tires, etc) 3. They no longer even do a good job with the interior car wash (their is always left over dirt, Uncleaned seats, etc) 4. The workers try to get the cars out as fast as possible hence don't pay attention to getting it cleaned I have mentioned this to manager a Few times but it hasn't made a difference. I was there two weeks ago and it's was the same situation. read more

This use to be my go to place to get a car wash. I use to refer everyone I knew here. I feel like the quality has gone downhill. I should've inspected my car before I left a lot but of course I didn't and as I was driving away I noticed they didn't wipe down my consul and they didn't bother cleaning my interior windows. I still have dog prints on my windows. Unfortunately they have now lost my business because this isn't the first time this is happened. read more

Premier Car Care Center - Nose art from my dog. - Car Wash Near Me - Metuchen, New Jersey

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Went to Premier car wash today to get my car cleaned. Noticed they only have exterior wash service available due to covid-19. The lady employee that works there asked me if I wanted the premium exterior wash for $19.99. I declined and asked for the basic wash which was supposed to be $7.99 (I think, haven't been there for 3 months). I gave her my credit card and proceeded to enter the car wash. As I was leaving the car wash, I took a look at the receipt and noticed she charged me $14.99 plus tax for the gold exterior wash only. I was wondering why did she charge me this much for an exterior wash when I specifically asked for the basic exterior wash. It seems she has been ripping off customers the entire time. There is no difference between the Gold versus basic exterior other than triple foam which I didn't want or need. Also, they couldn't wash all the bird poop that was on the roof. I ended up having to rewash my car after paying these crooks $16 to get the car cleaned. Do not go there. Their service is horrible and your car will not come out clean. I used to go there a lot but because of their cheap cleaning, I will not go there anymore. read more

Used to be a great car wash. Now there is little attention to detail and poor customer service. Paid $24+ for the Platinum. Only the Dashboard was wiped down. Salt marks were left on all doors, mats were poorly vacuumed and interior surfaces look as if they weren't even touched. Time to find a new car wash in the area. read more

Premier Car Care Center - Car Wash Near Me - Metuchen, New Jersey

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This place used to be good when there was this older gentleman at the helm. I think he may have sold the business or retired and having someone from the family take over. I used to get my car washed all the time. Been coming here for past 10+ years. Religiously. Twice during heavy pollen season. I always opted for Platinum service, as it covered all my needs. Felt like I was throwing my money away. Lots of hands busy on your car, but the things that should be off the car would still remain. Water stains. Interior poorly cleaned-- dust still visible to the naked eye. Door jams would still have the liquid soap. Interior not vacuumed properly. Oh' and that spray wax is just what it sounds like. Lots of spraying and not enough waxing. All ends up in the atmosphere! Extra $10 down the crapper! What I don't understand is business owners who are quick to comment on poor reviews but little too slow to fixing the issue/s. And it's not a tailored issue. It is the very same issue. Yes, please bring your car around next time and we will address all the issues you had. Good point. So, let's not fix the issue / problem, but just make the that one person happy who wrote a review and rest, well we'll wait until they write a poor review. Round and round we go. Needless to say-- I now drive way out of my way and get the car taken care of at Detail Doctor in Red Bank. At least when I spend my money, I know it's well worth it. Car comes out looking like new every time. All the time. I haven't been to Premier ever since I found extra scuff marks on the rear bumper on my brand new car. When pointing that out, I was told, it was already there. Right, I love making things up! Gimme a break! It has been some time since I've been here. Thought of giving this place another shot does pop up every now and then, but after reading the reviews on here, looks like it's the same concerns and issues I had back then. We're talking from the people who have been their customers for very long time. At least 8 to 10 yrs. One more thing to point out-- I also noticed they always make sure the driver side is lot cleaner than passenger side. Including armor all on the tires. It's like the magician, as long as you see the hands moving, you're in a trance. read more

I signed up for the monthly membership for platinum. Every time I went to have my car washed I had to wipe down my own dashboard, center console, inside my doors, and the runner on the inside by the door. They rush the job. I am literally spending more than $60 a month. When I canceled she didn't even ask why and when I tried to explain she told me it was to loud she couldn't hear me! Worse customer service! read more

They didn't wipe down the dash board like I got in the package I paid for. Just rushed right through it as if there were so many people cars there when there wasn't. read more

Premier Car Care Center - Car Wash Near Me - Metuchen, New Jersey

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So, I work for Amazon an my boss is alway yapping about this place. And after the winter my baby was ready for some pampering. I come and before I could park the manager was already at my window asking to be of service with a very memorable smile. Well I'll say no more just leave some pictures. read more

I used to LOVE!!! This place. However, a lot of the original workers left and it has turned horrible! I went in for a wash and the inside of my car was not even vacuumed! They couldn't even lift up the matt to vacuum underneath. I look in the backseat, and there was clumps of dirt in there that was not there before all smeared all over my seat meaning someone stepped on there, maybe the vacuum had dirt on it? I got no clue. My cup holders and sides of the door was still filled with dust! The top of my dashboard was not even wiped down at all! (You can watch from afar) and they don't wipe the glass fully so you have smears everywhere! I used to vouch for this place and absolutely love them! Now I can't even look at them without getting mad. Don't get me wrong, lovely people, but horrible service now. Update: Dan, thank you for replying, I don't know if I'm allowed to comment back as an individual post. I appreciate the feedback and helpful customer service however, I already went back home and had to clean the car myself. The streaks made it almost impossible to see out of and the amount of dirt in the backseat was unthinkable. Again, thank you for replying but I do not think it'll be worth to go back since I had cleaned it up myself. Thank you, -R read more

Premier Car Care Center - Got out of the car to see they did not even wipe the front down - Car Wash Near Me - Metuchen, New Jersey

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Zero stars. This place is just terrible. Bunch of rip-offs. 1st experience - paid for the full VIP service. I was standing by the driver's side, watched them here and there and wasn't paying full attention. When I got home I realized they didn't clean the passenger side of the car from the inside at all (doors, windows). Felt they took advantage since I wasn't paying attention. 2nd experience - my husband took the car and he had both kids with him so he was mostly busy with them. Once again they took advantage of that situation and didn't clean the interior of the back at all. The mats, the doors, seats and carseats were all still dirty, not even vacuumed. The cupholder in the front wasn't cleaned, the dash board was barely wiped. The only clean area was the driver's seat. They obviously don't care to keep your business and provide you the service you paid for. Horrible establishment .. please don't waste your time and money here. Looks like a lot of the other reviewers have shared the same experience. They make a show of cleaning the driver's side and do absolutely nothing else. read more

Great car wash. The workers work extremely hard and do an awesome job. Wish I had the time to stop by more often.

I went to Premier Car Care Center on Saturday 12/22/2019 and paid for "GOLD" service. The car is new (500 miles) I was just looking to get the salt off the car and get the windows cleaned. When finished I had to put my grandson in his car seat, when I opened the back door the inside door jam was still wet. When I asked the guy who was hand drying the car for a towel so I could dry it he handed me his towel. Then I noticed all the windows were still wet on the inside. I told the same guy and he went and got a dry towel and handed it to me so I could finish their work. This Gold service cost $21.31 including tax plus I left a $2.00 tip, I guess I was the fool. Never again will I go to this car wash. read more

This car wash used to be good years ago. It's gotten so bad now. I guess bad employees that don't care about what they're doing. My car went in with bird sh*t on it and came out with bird sh*t still on it. What's the point of a car wash !? Inside dashboard and everything was still dusty too. I paid for exterior and interior cleaning!! read more

I have being washing my vehicles here for at least 10years now on and off . I am giving 2stars because some of the employees here I like & they are respectful. It has being a good number of months since my last visit because of the terrible way my truck was being cleaned. I used to purchase the monthly tickets they offer for unlimited washes and stopped doing that as well. I finally went back today(1st X this year). I purchased the gold package for 20 dollars, which I regret. I told the rep it was not dried correctly, there were still dirty spots and the rims were dirty. The employee somewhat wiped down again. When I got home and checked the truck I literally had to clean it almost completely again. To make matters worse my husband told me that he's been telling me for quite some time to stop going to this establishment ,which I think I will have to listen to him. DISGUSTED CUSTOMER read more

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ABSOLUTELY HORRIBLE!! Luckily I keep my car cleaning stuff in my trunk. I literally pulled into Action Yamaha down the road and wiped everything down. Windows, door jams, mirrors etc.. $27.71 is totally not worth the aggravation. Total half assed job. My fault for not reading previous reviews before trying this place. Total Dump!! read more