I thought the days of customer service were behind us but I was wrong. The gentleman at Xpert Tours…read morewas so knowledgeable, helpful, friendly and kind. I used to spend hours searching deals and websites to find my flights, hotels, tours, etc. I will no longer do this. The agent knew so much and the pricing as spot on. I'm a bargain hunter and thought going "full service" meant paying more but I was wrong. We got a great deal and a thoughtfully planned trip from start to finish. I highly recommend them to anyone who would like a First Class experience at Coach prices. P.S. while I was there, I overheard people talking about a group trip that Xpert was planning for them and that they had been using Homi (owner) for over 30 years! Sold!

I called Xpert Tours after having paid for a cruise for my family of six. With 2 of my girls…read morecoming from different cities within the US I felt it was best to complete my travel plans via a travel agency. After seeing the previous reviews I called Xpert Tours and spoke with Mr. Homi. His level of customer service was impeccable. While it was not cost effective for him to book my airline tickets, he spent 30 minutes helping me identify the best hotel for my trip and educating me on the benefits of working with travel agents at the planning stage of travels. I will definitely return to Xpert Tours to plan a trip for later this year. Great customer service and very informed agent. Awesome service!!!!!!

Our family's 10-year visas recently expired, and we chose Ansom Travel to help us renew them. The…read moreentire process was smooth and hassle-free! The staff were incredibly professional, knowledgeable, and patient. They answered all of our questions and provided excellent customer service from start to finish. The turnaround time was also very fast, which made the whole experience even better. One of the best surprises was that they have two adorable cats in the office! We brought our child with us, and while we were waiting, our child was happily watching and playing with the cats. It made the waiting time enjoyable and relaxing for the whole family. Highly recommend Ansom Travel to anyone who needs visa or travel services. Professional, efficient, and truly customer-oriented!

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Extremely rude manager and customer service. You schedule an appointment and no one is there when…read moreyou arrive. You call to discuss this with them and they get angry stating the person was on their lunch break during the time they allowed you to schedule to see someone. The manager behaves in an abusive unprofessional manner and it is more than clear the workers are treated poorly, since the manager states they are required to work through their lunch break.

Horrible customer service. I just called to ask if they would be able to help renew a passport…read morewithin two weeks and management quoted an expedited fee of $2000. Asked if he was joking and he said, "I'm not his type of customer if I can't pay" and hung up the phone. Avoid at all costs.

We have used The Driver (Clarence) several times now. He is dependable and always on time. He is…read morepolite and willing to adjust plans when needed. Having him bring us to the BBQ cookoff and the Rodeo was so much better than fighting all the traffic in the parking lots trying to get out of there after the concert. He is a safe driver and much better than many of our experiences with an Uber. I highly recommend you reach out to The Driver for any transportation needs.

From the owner: Travel to and from your destination in elegance with our premium black SUV service. Experience…read morecomfort, luxury, and hassle-free reliability - just a call away. Whether it's a night out or a swift airport transfer, we're dedicated to providing top-notch service. Fully insured and bonded for your peace of mind.