I have been going to Dr. Runyon's office since 2020 and I have always been early to my appointments…read morefor cleanings, repairs, etc. Today I was coming from work, from Nashville, and there was a terrible wreck on the interstate to Gallatin. I was five minutes past "their policy window" to be late. Given I have already taken a hour off of work, and they refused to see me because of five extra minutes. I work in healthcare myself and this is ridiculous, I do NOT recommend this place like I once did to many others. The poor customer service and understanding is absurd. I will be taking my business elsewhere.

I have always been extremely afraid of the dentist and have avoided going for many years until a…read morecracked tooth made it necessary. I went to Aspen dental and after having a very bad and costly experience with them, I needed to find another office. When I first visited Dr Runyon's office, I explained my fears to the hygienist as well as my determination to get over them. She was so comforting and understanding. I am now completely fine with going to the dentist because of how comfortable and confident they made me feel. No more sitting in the chair with tears rolling down my cheeks!!! That was over a year ago and my children and I have had several visits since that first one. I do not have a bad thing to say about this office. The staff, from the front office staff to the hygienist to the dentists themselves, are all superior. I highly recommend them to anyone looking for a dentist, especially if you are nervous about these visits.

Oh that Dr. Parran is not joking!! Other than the initial…read morefew shots in the gum while her team is holding my hand; everything always works out. The entire staff is so accommodating and explains things with clarity. By far the best service and relationship with a dental place I have ever had!

UPDATE!!! (I just got seen by smiles connections in gallatin and they simply told me my tooth is…read moreNOT broken and sadly mentioned that Ideal dental waisted my time and tried to gain a pretty decent penny) I really wanted to trust this dentist, I've came in before no complaints until when I came in for a scheduled supposed filling. I had waited all numbed up in the chair for the dentist to come in and tell me I didn't need a filling but I had a broken tooth instead. Therefore they gave me a schedule appointment for a crowning. I've been to this location multiple times before for fillings and cleanings and not once have I been notified that I had a broken tooth. It was very random for me to walk away with a numb mouth, no work done and a new appointment for a crowning. I realized my pain was not very severe in the broken tooth so not worth the money to fix at the moment, I put it on hold and canceled the appointment. I left feeling very uncomfortable and unsettled. It's hard to find good dentistry around here thats affordable even with insurance. 04-23-26 this occurred. I've cancelled all cleanings and appointments after this incident. I just didn't understand how they couldn't look and see if I actually needed the filling before they put a huge needle in my mouth and sent me out the door.

I've been going to Gallatin Dental Care twice a year for about three years now. Dr. Foster and his…read morestaff always do a great job. It's a nice, clean facility. I've never had a problem booking an appointment and once in the lobby I've never had to wait long to be take care of. Best of all, I don't believe I've ever been given the "hard sell"---unlike some dentists I've never felt Dr. Foster or the GDC staff have tried to sell me on cosmetic or unnecessary procedures or surgeries. I would recommend GDC to you if you are looking for a quality dentist in Sumner County.

I am a big chicken when it comes to dental situations, Dr. Foster and staff always make me feel…read morevery comfortable and are always very caring and understanding of my needs. I highly recommend this dentist and staff

A fantastic dentist. Skilled and caring. Excellent staff. I recommend them to anyone.read more

I highly recommend this dental office from the moment you walk in everyone makes you feel welcome…read moreand comfortable. The staff is friendly, professional, and genuinely care about their patients. One thing I really appreciate is that they are always on time which shows they respect their patient schedules. They also take the time to answer all of my questions thoroughly and never make me feel rushed the entire team does an excellent job and every visit has been a positive experience if you're looking for a dental office that is welcoming, efficient, knowledgeable, and provides out outstanding care. I highly recommend them.

Scammy, slimy sales tactics full of false allegations and aggressive behavior. The dentist had me…read morein tears as I wanted a simple cleaning and said he could only do a $600 treatment plan. He told me I had no cavities but proceeded to diagnose me with periodontal disease which at the end of the visit said he could UNDIAGNOSE me for a lesser treatment plan which was still unrelated to what I was there for. The dentist diagnoses this from X-rays alone without even inspecting my teeth. He had treatment plans ready to sell before even viewing my teeth himself. He decided to use google AI as proof that I needed this and when I kept politely declining the service to only have a teeth cleaning he starting using aggressive tone and language and was beyond rude. Needless to say, he had me in tears because I wouldn't pay for his incorrect diagnosis. This facility needs to be reviewed by the board of dentistry for malepractice and harassment. Finally, they had all client information for upcoming appointments with date of births and other confidential information on the screen while I waited.

I had my 1st visit to this dental office today. Totally impressed with professionalism,…read morefriendliness, kind, personable dentist, Zach Fields DDS, caring, patient, gentle hygienist, Courtney, and overall WONDERFUL 1st impression! Highly recommend this professional office!

Dental hygienist excellent. My insurance covered the cleaning however I was charged $106 for a…read morecomprehensive exam that consisted of approx a 3 minite visit with the dentist. No xrays were taken. I was told they would secure my xrays from previous dentist and they would contact me. It has been over 4 weeks and no response. I know I have 2 cavities but again I never heard from them again .[only to receive a paper bill ] When I checked out I asked if I owed anything and was told no ! When I called to dispute the bill I received no resolution.

We are new residents of Gallatin and had been looking for a new Dentist for our family care…read more Labor Day weekend I lost a crown and Elite Dentistry came to the rescue! I was able to get an appointment immediately. The office is lovely, the staff is friendly and everyone was extremely professional. My appointment was organized, the process was completed quickly and I was able to leave with a new crown that same day. We are so happy add Elite Dentistry to our contact list as our new dentist!

Follow up on my cleaning/check/cavities. In my youth a…read moredentist used the inside of my mouth as a pin cushion before the area was numb and he could work on the tooth. Since then I have been a nervous dental patient. Dr. Glass did ONE shot with (pre-numbing salve) for each tooth he had to work on. That was a relief. (2 shots/2 cavities) The crown was completed early 1:45 vs 2:30 and is holding well. The other filling was completed while the crown was curing. I also had a broken filling and Dr. Glass made a repair to that as well, stopping a food trap. There are 3 dentists and a multitude of dental hygentists in the office. It is run for maximum efficiency. The work is well done and the environment is as comfortable as possible.

My wife and myself have been going to Dr. Hensley for many years. She is a great person great…read morepersonality and her whole staff is committed to the comfort and well-being of the patient.

From the owner: Specializing in: - Pediatric Dentistry…read more- Teeth Whitening Products & Services - Prosthodontists & Denture Centers - Cosmetic Dentistry - Dentists