Reston Family Smiles was recommended to me by my endodontist, and it was an excellent…read morerecommendation. After two root canals through crowns, both teeth needed attention from a general practitioner, and Dr. Dee and her staff were fantastic. I was concerned I might have to replace the crowns, but Dr. Dee, after her exam, informed me all that I would need were permanent fillings, and she and her assistant, Ms. Sincere, went right to it. It was easy, painless and very quick....I was out in less than 45 minutes and all has been well since. Both Dr. Dee and Ms. Sincere were friendly, relatable, and very fun to be around. It made for a comfortable engagement. The way they engaged was professional and I never doubted their skill and knowledge. I should also mention Franco and Ashley, both of whom assisted me in the initial contact and arranging treatment. The treatment required coordination with my endodontist, and that went off without a hitch. The new patient forms were easy to access and complete and, having done those, the billing portion was also a breeze. A special nod to Franco, who ensured he made contact with me after several missed attempts. So friendly and kind. To top it off, the practice provides each new patient with a coffee mug filled with goodies and, later, a thank you card that, admittedly, was designed both to thank and promote the practice, but was still a nice touch.

I visited Reston Family Smiles after repeatedly receiving their new-patient flyers advertising a…read more$98 special that included an exam, X-rays, and cleaning. The exam and X-rays were fine. The receptionist and the gentleman who took my X-rays were friendly and professional. The problem started when it came to the cleaning. After I was already there, I was told that I supposedly needed a deep cleaning instead. They spent a significant amount of time explaining why I should get it, showing me pictures, and discussing information that was meant to convince me to pay for a much more expensive treatment, which I was told could cost around $1,400. I questioned why I was being asked to leave without receiving the cleaning that was advertised. Only then did the receptionist check with the hygienist. The hygienist eventually came in, but her attitude was extremely rude and unwelcoming. She clearly did not seem interested in performing the advertised cleaning. What I received was essentially a very brief polishing that lasted less than a minute. I did not receive what I understood to be a dental cleaning. That experience completely changed my opinion of the office. I have no problem with a dentist recommending additional treatment when it is genuinely necessary. What I do have a problem with is advertising a $98 new-patient cleaning, exam, and X-rays, getting the patient into the office, and then trying to replace the advertised cleaning with a much more expensive treatment. Based on my experience with this particular team, I would not return to Reston Family Smiles. I also would not feel comfortable trusting them with future dental or emergency care. The receptionist and X-ray technician were genuinely nice. Unfortunately, the experience with the hygienist and the way the advertised cleaning was handled completely outweighed the positive interactions.

Caveating my review: I have no dental related anxieties and participate in a routine dental…read morehygiene regimen (include professional hygiene cleaning and check-up every 6 months). Despite good dental health, I was fearful and hesitant find another dentist after transitioning to a new insurance plan and new work location (from Washington DC to Northern Virginia). I had been at my previous dentist for nearly 12 years. It turns out, change is good! I've found that those areas that were frequently listed as "watch and monitor" did in fact require action by way of filling. Listen, bad news doesn't get better with time when it comes to a weak spot in your tooth enamel. I found the staff to be very professional and incredibly personable! I saw Dr. Jenny Cheung. Dr. Cheung took the time to listen to my concerns (some aesthetic and some functional) and provided great advice and recommendations. I feel my smile is improved and I have a renewed interest in wearing my night guard each night (she found the right words to motivate me to form a new habit.) I loved how she used distraction techniques to minimize my thought of having a Novocain needle "pinch" or sting before getting a filling. The whole experience (from parking to payment was first rate.) The highlights: - Dr. Cheung has been on-time for both appointments (I was in the dental chair within 5 minutes of my appointment time). - The waiting area has current magazines to read (nobody likes to read magazines from 2013!) - The bathroom has toothbrushes and toothpaste for a quick freshen (for those post work/school appointments). - The front desk staff let me know an estimate of "patient responsibility" based on my insurance prior to making my follow-on appointment. This is huge to me as if I know I have a $2200 responsibility, I may choose to schedule a month or two out to avoid putting dental work on a credit card if at all possible. My situation wasn't bad at all, but I could certainly see where having the information up front could help a person plan for the necessary work. - Appointments can be made on ZocDoc (often times I work in cubicle land which doesn't allow for privacy at work, so having the ability to quietly schedule online is a bonus). - Free parking (my previous dentist was nearly $21 to park each time) I look forward to having a new 12 year relationship with a dentist! See you in 6 months!

I've been a patient at RDC for about six years, and without hesitation, I can say this is one of…read morethe best dental practices I have ever experienced. I've had a significant amount of dental work over the course of my life, so I don't say that lightly. From the moment you walk in, the entire team is professional, respectful, knowledgeable, and genuinely attentive. They consistently provide thoughtful, careful care and make you feel completely comfortable and well-informed at every step. Their attention to detail and patient-centered approach truly sets them in their own league. Dr. Cheung is, hands down, the best dentist I have ever seen. I've undergone major restorative dental work with her, and her skill, precision, and expertise are extraordinary. Beyond her technical ability, she is compassionate, thorough, and takes the time to ensure you understand everything. You can tell she deeply cares about her patients and takes tremendous pride in her work. If you are considering switching dental practices, I highly recommend RDC without hesitation. I truly cannot say enough positive things about Dr. Cheung and her outstanding team. They are exceptional in every way.

I have been here for three cleanings and one tooth repair. Great overall but I have one complaint…read more The hygienists verbalize the fluoride treatment as a statement more than a question when they are actually likely trying to get consent for providing the service. My past two dental insurances only cover this service for children 16 and under and is not covered for adults. The hygienist said it was covered and I ended up having to pay OOP. Two hygienists have verbalized it in this way. It's likely a 2 minute procedure that lets them make $40-50 hence why they do this. It's not a good business practice to not clearly and fully inform the patient. Parking is good, dentist is good. Equipment seems very updated and has the TV screen that you can watch from the chair. They seem to be taking COVID very seriously with precautions. Automated text appointment reminders are a plus. Their website for filling out forms and consistency/clarity of instructions is lacking. Also their tablets for filling out the information is not the most responsive.

I had a dentist previously for over 15 years that I trusted and was fair in their services and…read morebilling. I changed insurance when I was on a different dental plan and visited this dentist as they were close by. The dentist who examined me proposed many procedures, totally about $2000 and I was surprised and very skeptical of this. I visited my trusted dentist yesterday, not explaining to them all the dental work the Reston dentist suggested. Upon examination, my previous dentist confirmed that no procedures were necessary and I remain angry that this Reston dental office tried to extort money out of me and/or my insurance company for procedures that were entirely not necessary.

I woke up at the beginning Nov. with horrible tooth pain and came into work and knew there was a…read morefew dentist that were near my job. I first called the one that was in the same building as me and was surprised they were able to get me in the same day. I went down on my lunch break and was amazed at their customer service. Upon arrive the lady at the front desk asked me if I felt up to it enough to be given a tour of the office which I agreed to and loved she cared enough to ask. She showed me the sink and toothbrush and toothpaste they keep in the reception area for people to be able to freshen up prior to their appointments and then showed me around to the rest of the office going by the hygienist area, the treatment/Dr. Myles area followed by the billing and office manager area before coming back up front. I love if you do arrive early they do have a quite room with a t.v. in there especially for those of us who get anxious being at the dentist office. After a few minutes I was called back to have my 360 xrays done and my wing bites. Once those were put on the screen the dr assistant came back and did a quick exam and determined which tooth was hurting and soon after Dr. Myles came back and did a through exam and confirmed the tooth. He stated it was my wisdom tooth and it was just better to go ahead and have all of them pulled at once so I wouldn't have further problems with them down the road and be back in the same boat. He also informed me I had some other problem areas so once I went to the Oral surgeron and had those teeth pulled to come back and see him for a deep cleaning and to start the repair work on getting my teeth back in order which I knew I needed done for a long time. Overall, a great experience and I love how friendly and down to early Dr. Myles once and he was able to keep my anxiety down in an already painful situation. Even though he wasn't able to help me at that moment they were able to make sure I got into the oral surgeon they work with ASAP so that they could see how in depth my procedure would be and give me an plan of attack for getting my teeth removed safely (I have seizures). I will be back to get the rest of my work done and think for the first time in my adult life I have actually found a dentist I trust.

I am happy to call Dr. Myles my new dentist. I had been looking for a dentist closer to home, and…read morewas so thankful I was referred to Dr. Myles by my co-worker. I remember her coming into our office raving about the office, staff, and service she experienced. She even came back with goodies - a boxed lunch, travel mug, and some gift cards (for the office) to share. She also mentioned she got a paraffin wax treatment on her hands while she waited? I was sold. I made my appointment with Dr. Myles for a cleaning. After being welcomed into the office, they sat me in a private room with a massage chair and a TV to wait and fill out my paperwork. Then, the hygienist took me for my paraffin wax treatment (woohoo!). The hygienist was super friendly and she did a wonderful job - pain free! (Yessss). Dr. Myles did an exam at the end quickly, but was knowledgeable and very kind. I had 4 cavaties (my first ones, boo), and they helped me set up my appointment quickly for the following week and when I came in to get them done, I was in and out in 30 minutes. And no pain. It was awesome. Oh, and I also got my mug and boxed lunch ;)

We've always appreciated the kind & responsive service that Dr. Kumar & his staff have provided…read moresince we started seeing him a few years ago. But lately, they seem to be more distracted by not even confirming that they received my email canceling my appointment this week. No return email even in my spam folder. The professional & attentive acknowledgement to small needs appears to have gone since my last appointment in July when some questions I had did not seem to be well-accommodated by Dr. Kumar. After I sent them this feedback, Dr. Kumar was very kind to address this issue by emailing me himself, explaining that they are trying to train and get back on track due to staff turnover. I appreciated his sincere apology for their recent lapses in their usual good service, and bec of the positive experience I've had with them in the past, I am willing to overlook this and continue giving them my business.

Don't let the dilapidated building and terrible décor put you off: I found Dr. Kumar to be very…read morenice, attentive, and knowledgeable. Although quite young, he seemed very competent and spent time with me chatting about my teeth and future options for straightening and whitening. He was in no hurry and listened to everything I had to say. Very refreshing to have a dentist/doc not rush you through so they can get to their next patient. Staff was also very nice. The building is really terrible... it looks abandoned, with the main door padlocked..... The office is very plain and boring... but the service and cleaning were very good. I very much appreciate the holistic approach, and will be going back. We need more holistic doctors and dentists, so I will support them as much as possible when I can. Dr. Kumar, please consider opening a branch office in Warrenton, so I don't have to make the 2-hour round trip!!!

I have been a patient of Dr. Canal for well over a decade, and I can't say enough great things…read moreabout him and his entire team. I first started seeing Dr. Canal while I was playing professionally for D.C. United, and even after my soccer career, I have continued to trust him with all of my dental care. That alone says everything about the confidence I have in him. Dr. Canal is incredibly knowledgeable, skilled, and genuinely cares about his patients. He treats everyone like family. Every appointment starts with a warm smile, a firm handshake, and a conversation that makes you feel welcomed rather than just another patient. Whether it's a routine cleaning or a more complex procedure, he takes the time to explain everything, answers every question, and makes sure you're comfortable throughout the process. Over the years, I've had everything from routine dental care to more extensive work, and every procedure has been done flawlessly the first time, with no setbacks or complications. His attention to detail and commitment to excellence are second to none. What makes the experience even better is the incredible staff. From the moment you walk through the front door, you're greeted by one of the friendliest and most professional front desk teams you'll ever meet. The dental assistants are equally outstanding, kind, attentive, knowledgeable, and always focused on making each visit as comfortable as possible. You can tell everyone in the office genuinely enjoys caring for their patients, and that positive culture is reflected in every interaction. In my opinion, Dr. Canal is the best dentist I have ever had and one of the very best in the entire country. I recommend him without hesitation to anyone looking for exceptional dental care. If you're searching for a dentist who combines world class expertise with genuine compassion and an amazing team, look no further than Dr. Canal.

Beautiful office with great staff. Best dental care by great…read moredentists. I don't live in Virginia but I still go there for my dental work.

The best part of this practice is Dr Jain. She is so nice and gentle and patient. She listens to…read moreyou and takes her time explaining and answering questions. She doesn't jump to unnecessary treatments. My family has been seeing Dr Jain for years and thoroughly trust her. The receptionist is also very friendly and warm and so are the hygienists.

I had posted a review last year about my experience here and it was deleted! After the x-rays they…read morewanted to do a crown on one of my back teeth. When I showed the x-rays to another dentist, was told that a medium sized filler will do it, for a fraction of the cost. Also, BEWARE that they call "cavity" any stain on your teeth and you will see a huge list of cavities on the quote they give you. Again, the other dentist showed me in details on my x-rays what is cavity and what's not. I had 2 cavities and not 8 as they had told me here. Save money, time and your enamel and go somewhere else!

I am writing to share my exceptional experience with Dr. Dang along with the front office and rest…read moreof the staff at Optimal Dental Center in Reston. I have always been very nervous about dental work, but Dr. Dang's caring, calm, and gentle approach helped me overcome my fear of dental visits. His demeanor created a relaxing environment. I highly recommend Dr. Dang to anyone seeking a compassionate and skilled dentist.

I've been a patient at Dr. Quyen Dang's Optimal Dental Center for over 10 years, and it's…read morehands-down the best dental care I've experienced.The office is modern, spotless, and welcoming, with friendly staff (special thanks to Mrs. Dang and Ms. An) who are organized, accommodating, and great with scheduling and insurance. Appointments always start on time.Dr. Dang is exceptional--highly skilled, patient, and caring. He explains procedures clearly, answers questions thoroughly, and never pushes unnecessary treatments. Results are always pain-free and flawless, from cleanings to crowns. The hygienists are gentle yet effective, greatly improving my oral health.With advanced technology, strict sterilization, transparent pricing, and a truly positive vibe, I've gone from dreading dental visits to looking forward to them. Dr. Dang and his team set the gold standard--I recommend them without reservation!

Dr Kendra has been my dentist for more than 2 decades and is the best! Unfortunately due to her…read moresuccess, I am now forced to find another dentist as it now near impossible to reschedule an appointment. I missed an appointment in December due to a cough. Next available appointment October? Really? 18 months between appointments. :( Dr Kendra, I'll miss you!

The dentist of the day broke my tooth and the practice refused to help me. You never know who will…read morebe treating you--the staff changes constantly. There is no accountability. I suffered extensive costs and years of restoration elsewhere.

I came here after hearing consistent, glowing recommendations about this dental clinic. mind you, I…read moredo not live or exist anywhere near this office. I came strictly because of how many patients have spoken so highly about Dr. Han and his staff. making an appointment over the phone with the office manager, Diana, was easy; she made sure the appointment fit my schedule rather than the doctor's. I was able to fill out all my paperwork prior to my visit, so upon arrival, I checked in and was whisked to the back almost immediately. they didn't waste any time getting me set up for X-rays and reviewing my previous dental history. the hygienist took a look around and asked about any concerns I had. she was gentle and always quick to ensure I was comfortable while she was poking and prodding around. afterwards, Dr. Han popped in, and he is definitely unlike any other dentist I have ever met. he jumped right in and made sure to address any issues or topics I wanted to go over. since I didn't have many, he went through a few things he noted. it actually got to the point where he drew out a tooth to explain something to me in depth--which was a bit shocking in the best way. he pointed out a few of my "vintage" dental fillings that are no longer standard practice and made a note to have them updated. he clearly explained his goals for my teeth and what we need to do to achieve them. overall, I was so pleased with my experience here and have already booked several follow-up appointments... including getting my Invisalign set up! the ladies at the front made the scheduling process incredibly easy, and I've already received all my text confirmations. I truly appreciate how communicative Dr. Han is, how friendly and welcoming everyone in this office is, and how you don't feel like "just another new patient" here. I highly recommend this dental clinic for anyone looking for a new dentist!

First of all, thank you so much to the entire team--from the two lovely front desk staff to Dr…read more Kim, Jaqueline, and Emily. Everyone was incredibly kind and welcoming. I recently switched dentists due to painful past experiences, so I feel very lucky to have found this team. I had crowns done on both sides of my molars, and the entire process was smooth and not painful at all. Thank you all for such a great experience. I truly appreciate your professionalism and kindness!