Had cataract surgery and annual checkups. Staff and doctors are very good. Very professional…read morebusiness but also friendly.

I've been going to Dr. Richardson for years. I moved to Shelby Co. and still go back to Georgetown…read morefor my eye care.

This isn't an establishment that I will ever return to. Not only were they trying to force me to…read morehave a test that I already had done, but when I told them that I believed I had it done and I was looking at the results. I was treated badly by the front desk, person, and the person who took me back to have my eyes examined. The front desk woman with the long dark hair told me well. We don't have your results so you will have it done. The one who took me back to have the eye exam questioned me on why I didn't have my paper signed, and when I explained to her that I had pulled up results from an eye test that I had done that I was going to show the doctor. I was told that if I didn't have the test done, she would be dilating me. Now mind you, I drove myself, so I was curious to how she was going to dilate me and why she said it in such a nasty way. But because I don't like conflict, I said do what you have to do when she was done. I went back to the room and waited for the doctor. I showed the doctor the results. She confirmed that I had that test done. I wasn't apologized too. I told her what her employees had done and said to me and that they were rude to me. It was basically just looked over. my point is this is a test that would have caused me an additional $40 and I felt that the way I was treated was unprofessional. Why are you trying to force me to pay for a test that I told you that I think I had already taken and I was looking to show it to you?! The only reason why this place even gets two stars is because of the woman that checked me out. She was very sweet very pleasant and knew how to talk to a patient. I'm not hard to get along with. I do not cause a scene. I do not raise my voice, but I do expect respect. And I don't feel that's too much to ask for considering I'm paying you to do a job for me. Basically, I walked out without getting glasses from there because I would rather have my money spent somewhere else where I'm treated better.

My Husband and I have been going here for years now. The eye care physicians are really…read moreknowledgeable and helpful. We also buy our frames and lenses from them and they have a good selection. They usually always have a sale of some king going on. I highly recommend them for your eyecare needs.

Dr Busey's exam was complete and thorough, while also being quick and efficient. He also had great…read morebedside manner and was extremely helpful in figuring out what would be best for my husband and I. Chandra was competent and efficient and very kind, while she did the pre-exam for us. Lila checked us out. After insurance, only cost us $20 for each exam. My husband needed reading glasses and got us an amazing deal for 2 pairs of reading glasses; which will be ready for him in several days. Everyone was so kind and willing to work us in at a moments notice! Keep up the good work!

Took my daughter there in MAY of this year for contacts, paid for said contacts during that visit…read more It is nearing the end of October and still no contacts. I have gone round and round with them, have been sent the wrong thing multiple times after being assured they would "take care of it." Will never go back and would never recommend this place due to their unwillingness to do what's necessary to resolve this and get us what we have already paid for. Not sure if it's lack of caring or incompetence, but a one star review is about 3 too many. If anyone from the office sees this and would be interested in taking care of this, that would be great.