I truly heart this company. I've used them for the last 5 years. I also renewed my Manager Food safety certificate with them. Fernando, was helpful and professional. Highly recommend this company! read more

Paid $11.95 for the RBS alcohol server cert and never received the training materials. Contacted company on day 30 per representative they don't have my information but they cleared the payment on the 6/7/2026, also I left messages and voicemail and didn't get a call back until 30th days later. They wasted my time and I am out $11.95. read more

The website is easy to navigate, and the service was great! Recommended from friend, thank you

If I could give zero stars I would, it's a complete scam. It won't let you log in more than once and their stupid customer service doesn't even exist! read more

I just spent money on this program and it literally did not update my food handlers card, and then I went on to their customer service and the woman on there was just rude. And I asked to speak to a manager and they're like oh we'll take your number down and our manager will call you soon as possible. I haven't heard anything back at all. And they have the nerve to take my money I would not recommend this company at all there's a lot better and cheaper ones than this. And if this company has been around for so long why does their customer service suck. It's literally this easy I pay you you update my information I have a nice day but they can't do that for some reason read more

I was enrolled in two courses. Each time I called customer service, never was a wait. A woman named denya (spelling could be off) Call was made today june 9,2025 For two months....I could not get to my one course. My teacher enrolled it in two different accounts. Customer service was everything. They helped me out so quickly & she was patient with me. Last time I called customer service they only gave me one login. Today Denya was AMAZING! They really saved the day! Thank youuuu They need a raise or a pto Xoxoxo read more

This company for managers food handler certificate is a joke! They charge 179 the training material is awful and dry as well as they just send you emails that really are not helpful! Then you try to log in and it says wrong language. Call a bunch of numbers so they don't charge you a no show fee. Absolutely garbage! Go for a real company that is actually helpful read more

I have 3 days calling the costumer service number and nobody pick up the phone, I'm very very frustrated. Cause I really need my certificate and I didn't get it on my email. read more

My instructor Edward Lee was excellent. He had explained each subject that we needed to know before we took the exam. He answered all our questions in a way that was understandable. He had a great sense of humor which made the class feel at ease. I strongly recommend everyone to take the class with Premier Food Safety. read more

I registered for the online training and in person test back in September 2020. I have called three times and they haven't scheduled my test. They keep saying they will send me an email with next steps and I have yet to hear back. I am extremely frustrated and they refuse to give me a refund. I do not recommend this company and wish I had looked into other ones to get my food manager certification. read more

I would like to update my review. Fernando called and was so kind and fixed the situation. He went above and beyond! Turned my opinion completely around. Thank you so much Fernando! read more

I had the worst experience with this company. Not only did the training never load but, when I tried to get ahold of the company I never got a response back. Then after giving up with their training and it came time to take the test they led me in circles to schedule it. The facility I took my test was fine but, that was no reflection on this company. I was told that I would receive my certificate in 3 weeks. Months later I still do not have my certificate and going through the same bs with trying to get ahold of custumer service. Today I finally got ahold of a human and they gave no solution, cause, or apology other then sending me a new one. Which will take another 2 weeks. When I asked for a phone number to file an official complaint they gave me a phone number to an automated system that gave me no option to file a complaint or talk to a human. Find another company for training or just go straight through a testing center read more

Follow up to my review. I was contacted by a member of management and she was very professional. She explained the policy to me and offered me other options. She also gave me a full refund. read more

I had to get my Management Food Handlers Certificate a few weeks ago and went to the Carlsbad location (even though it said Escondido). Classroom was clean, teacher was FANTASTIC and the class went by quickly (so it seamed). The teacher (never stated his name) was a professor in Santa Ana, Ca. too, so he said. Honestly, on of the best teachers I have ever had. He was funny, witty, personable and above all taught in a way it was easy to learn and pay attention. This guy ROCKED it, I go my scores 2 weeks later and passed with flying colors! Only drawback is waiting 2 + weeks, really? This day in age everything is quick, especially for a scantron. Anyhow, great company, awesome teacher and a very good process besides waiting, and waiting for the news on passing or not and getting the certificate. Cheers! read more

I registered with PFS so I could review and take the ServSafe Food Manager exam. The online process, finding the class, taking the exam were well explained. When I registered I quickly received confirmation and information on what to do and material for study at home. Arriving at the small 2-story plaza, be wary of the tiny drive through for the small lot. Classroom is located next to a Tattoo shop. The proctor, Nancy, was very nice and explained things well while trying to keep the class a bit interactive and sharing her insight from being in the industry. All really helpful in review for the exam and made the review time go by quickly. Adequate instructions and easy to take the online exam (must bring own laptop) and find out if you pass right away. Super easy process with PFS! read more

They went above and beyond to fix the customer service issue I had. Although it's unfortunate that one employee gave me a hard time. As soon as I posted this review I received at least two emails and a phone call. I emailed with Claudia who was very kind and fast. I spoke with Fernando on the phone who was so apologetic (although it wasn't his fault at all). I explained what happened on the phone and they assured me this isn't how anything is handled within their company and that they would absolutely take care of it. I'm so glad they have voice recordings as well and can go back and listen! I have never talked to two more apologetic people and actually felt like step will be taken to improve. I never write reviews but I was so upset and they both calmed me down and now I have such a better outlook on this company! I am very grateful that there're people out their who still try and mend fences and fix problems. read more

Amazing. Nancy the proctor was very entertaining and made sure everyone was well informed p Before the exam. Will definitely recommend and clme back when doing the retest read more

I did the one day class. Connie was our proctor. I have nothing but good things to say about her. She didn't waste your time and went over only what you need to know, she gave great tips on helping you remember information, throughout she would test you so it sticks in your head and on top of all of that she was funny and kept it enjoyable. Because of her I was able to pass It was helpful with the exam because you could flag a question and go back to the ones you were unsure about. Overall would highly recommend!!! read more

I had to take a class to become a manager for my work, and I am so glad I enrolled in this class! The instructor Donny was really fun and effective. All of the material he covered on his PowerPoint came up on the exam. Listen carefully because he emphasizes points that you should really remember. He's also a natural great public speaker and engaging so you won't fall asleep! The PowerPoint he uses is animated and uses lots of pictures which help make the time go by fast. The entire instructional session is 3 hours and the test is two hours. They gave us a mid-day break and a lunch break which was super helpful! He also shows us lots of videos. I'd recommend anyone taking this class to pass the food managers certification. High pass rate for this instructor as well! When I have to renew my certification, I will be back! read more

Horrible experience. Customer service is awful. Also if you have any issues, they do not care to come to resolution- instead just keep money they are not authorized to have. Try a different company and save yourself the trouble of dealing with this group! EDIT: In an attempt to have my review changed, the company contacted me and stated they refunded my fee when they in fact never did. This company is extremely difficult to work with and again, takes money from customers which they are not entitled to, and then lie about it. If you are reading this and have the chance to go with a different company, I URGE you to do so. Save yourself the hassle and money! This is a small company who clearly have NO idea what they are doing, nor do they conduct themselves professionally. read more

Amazing instructor ‍ Fast easy ways to register and very convenient Loved the whole experience and very nice staff Loved my experience Will comeback when it's time to renew. read more

I paid to take the online food handler and safety class and completed the course. When I went to print out my card my information was not correct. I called to try to get the issue resolved and spoke to 3 different people. They all told me the same thing, once the training was completed it was out of their hands and no changes could be made. Instead they told me they I had to pay to take the course all over again. I asked to speak to a supervisor or manager and was sent to voicemail each time. This was such a frustrating experience and their customer service was inadequate. I would not recommend this this company to anyone. read more

HORRIBLE CUSTOMER SERVICE. Literally impossible to get a hold of anyone at the company even after 10 phone calls, 3 voicemails, submitting the contact us form from the website or even email. Really frustrated because I signed up for a food safety manager class online and needed to change the date due to my dog needing surgery but no one will get back to me :( read more

Thank you for the great service the manager Fernando for handling a dispute I had appreciate you.

Nancy was a great instructor and the facility was very accommodating. She covers all the material as needed and gives lots of great tips and FYI, also plenty of time for questions and clarification. Class was easy and relaxing and created a positive learning environment. read more

Very informational and helpful ! I took the food managers course! Instructor was able to keep my attention in a setting that would otherwise be boring and mundane - I recommend this course to anyone in the foodservice industry! 5 stars!! #LaVaquita-Santa Ana read more

Was a very helpful and informative class. I appreciate the flexibility in options between in person classes and online. However they did reschedule my class which was a bit inconvenient. Also, the class covered a bit more information than necessary, and could have been more focused on the materials in the test. Overall would recommend. read more

Horrible experience they wont help you, I would not recommended I try to explain the situation but they just give me some excuses, kind blame it to Servsafe. read more

The in-class exam teaches you everything you need to know in a very short period of time - usually about 3 hours, plus a couple for the exam itself. read more

NANCY was great!!!! Class was fun, easy to learn. Her instructions were very helpful!!!

Donny was an awesome teacher, he went over everything that needed going over. Overall it was a great experience, they had snacks and drinks and it wasn't over welling at all! If anything they made the test easier to take. Highly recommend these guys! read more

I took the managers food safety class and the test with premier foods and the sign up process was really easy and affordable they sent all my confirmations via email as well as a study guide. The class was really informative and I felt very confident by the end of class. read more

Instructor was really good. Let us know which info is really important to know for the test. Class was boring though

Donny was a great teacher!! He made it so that all the information was clear and to the point. Very easy to understand!! THANK YOU DONNY!

I manage gas stations. I'm not as familiar with all the food safety laws and regulations as everyone in the class is but I managed to be the first one to finish the exam and I passed without any issues! Instructor was very knowledgeable and helpful. He made it very easy to remember everything! Definitely will be coming back when the certificate expires! read more

Took my safe serve class today with donny the instructor , he made class fun and easy !

Donny was a great and very live instructor. Recommend taking the review class, makes the serv safe managers exam cake

Needed to renew my Manager certification and googled this place. Came to take the class with the instructor Donnie! He was very welcoming and friendly. I love that the class is so small so that you can interact better with the instructor and ask as many questions as you like. When you sign up, they make sure to call you and verify everything you need to do before attending the course. They have coffee, chips and water when arriving and of course a clean bathroom to use whenever is needed. You get an hour lunch before your test to get some brain food in! You get to know immediately after you finish your test if you passed or not. They also have parking in the back of the building. Would highly recommend :) Thanks again Donnie! read more

This class was incredible for setting up a new meal prep company. We are so grateful for an awesome instructor.

Just had class with Donny, and it was was really great. His explanations was easy to follow l and he made sure that the class had all the necessary tools to pass. Also he was very entertaining to learn from. This is my second service from this company and they have been nothing but professional and exemplary. read more