Terrible attitudes on the phone. Rude. Answer to every question is "go to the ER" which is terrible…read moreservice from a specialty office. If you have other options for GI care, choose them. Is zero starts an option?

Was referred by my primary care doctor to get a colonoscopy at the gastro one Southaven location…read moreand no one answers or calls you back at all,no matter what time of day you call. Keeps saying patient care rep will be with you shortly. Patient care my ass. God forib if I get colon cancer and have to waite on these people to do a comoto confirm,I'll be dead then. Hoodthomas300@yahoo.com ​

A little quirky but one of the best doctors I have ever used. Appointment setting was easy, the…read morewait was short, Dr. Dragutsky was very professional and knowledgeable. He ran some initial tests and scheduled additional tests over the following weeks. To my surprise, as test results returned, he personally called with results and to answer my questions. He even called with results on a Saturday! What a great doctor!

It is very hard to impress me if you are a doctor. I find the health care system less than mediocre…read moreand those that work within it less and less capable of problem solving the older I get. I am so tired of being my own health advisor and when I do go to a doctor for help I expect him or her to put all the pieces together and not give up till the problem has been solved. This is hardly the case in so many instances. However, I am happy to report that Dr. Dragutsky with Gastro One is amazing. I have had the pleasure of working with him on two separate occasions and in both instances he has genuinely tried to solve my health puzzles. He gets right down to business and gets all the tests ordered and blood drawn. He actually looks at past records and asks thorough questions. On one occasion he called himself to let me know my test results over the weekend! I HIGHLY recommend Dr Dragutsky and I can't say enough good things about my experience with him.

Hard to schedule follow up. Love Dr Kayal and staff…read more Previous procedure went well. Still waiting on an appointment.

Great gastroenterologist! Dr. Kayal is kind and competent. I trust him implicitly. Wait times have…read morebeen reasonable and I remain pleased and impressed!

I have been a patient of Nanette McClure for years. I am truly happy with the service. The staff is…read morealways efficient and polite and I am never there for an extensive amount of time. I am always greeted with a smile. I have also recommended family members to see her and they are happy as well.

Dr Nanette McClure is amazing! She always makes sure I understand exactly what is going on and does…read moreher very best to make me comfortable. Her and the staff are so nice and that is so refreshing because most of the doctors I've been to are so rude! I will definitely be going back to see her!

There is NO communication! My insurance has emailed and called multiple times to get a RX and they…read morestill cannot get in touch with anyone. I have even called and left a message on the nurse line and NOTHING. UNREAL! Then I set up a payment plan and they keep taking the money and then calling 2 days later saying my account needs attention. I had to tell them multiple times to COMMUNICATE with each other and NOT me - FINALLY I called and got someone with sense and they fixed the issue however, I am not impressed!

Dr Webb, Nurse Fran and Nurse Leslye are awesome! Dr Webb always listens and cares! I love that…read morethey have clinic in New Albany. It makes it so convenient

I've always had good experiences here. I see Dr. Narra but my parents also come here and have had…read moregood experiences. Mom had colon cancer so I have to get more frequent colonoscopies than other people. They seem to be using more updated stuff because I didn't have as bad of a time as I've heard other people have with drinking the medicine. Dad's side of the family also had fatty liver which I also have, so we both come here for that as well. I had a fiberscan done here just recently. Thank god they have that so I don't ever have to get biopsied again (fingers crossed) because biopsies huuuuurt and fiberscans just tickle, at the worst.

I've just had the worst experience ever from Gastro One . Very frustrating l had a recent…read moreappointment for a colonoscopy. I was not informed that the location where they do the procedure had changed. I paid and took the awful medicine and spent money show up for my Saturday appointment no one was there and google the other location maybe I'm at the wrong place. Made some phone calls all their offices say's they are closed on Saturday. This has been one awful situation, l call the office on Monday and ask what happened then they informed me o use suppose to been at another location were it states on the website and phone that it's not open Saturdays , Call customer service l will have my supervisor to call haven't heard back yet!!!!! Treat people like you want to be treated do what you are getting paid to do your job!!!

The care was 110% spectacular because the Certified Medical Assistant and physician (specialist…read morecares about me. I saw Dr. Nari was a follow-up after procedure several months ago. The receptionist was very helpful and experienced in so many ways. She helped me complete the paperwork.

Dealing with Gastro One has been nothing short of a nightmare. The level of disorganization is…read moreastounding, and trying to get anything done--whether it's scheduling, getting a response, or accessing records--is a complete hassle. You're passed around, ignored, or treated rudely, and no one seems to be on the same page. It's no surprise that doctors are leaving this place left and right. The office staff is uncooperative and dismissive, and any sense of patient care or professionalism seems to have gone out the window. I wouldn't recommend this place to anyone--there are too many other options out there that actually respect your time and health.

Was referred here by my GP. I was 10 minutes early to my appointment so that I could fill out…read morepaperwork. I then sat for a full hour and some change past my appointment time waiting for my turn. No one called prior to tell me they were behind. No one said anything when I got in the office. Nurse apologized when she took me back to wait another 30 minutes. Doctor did not apologize at all, and did the bare minimum to justify a copay. Missed work for this appointment, could have stayed the full day had they not wasted my time.

Took good care of me. Quick, and efficient. The staff was friendly and welcoming. If I need this…read moreservice again. I will return.

Poor office experience. Unfriendly staff and excessively long wait times. I sat in the waiting room…read morefor 1.5 hours before even speaking to a person. There has to be a better run office somewhere.

Great place with excellent care. The staff is very professional, knowledgeable, and attentive. I…read moretruly appreciate the level of service and dedication they show. Highly recommend!