Yesterday I was shown a display Santa Suite. I agreed it was the one I'd like to purchase. When I…read morearrived home I opened the box and found it WAS NOT the suit I was shown. I tried to return it the next day with receipt and they would not let me exchange or return. I will never spend another dime with these people. Do yourself a favor Never Hop at Party Works BAD PEOPLE LYERS!

I came in looking for something specific unfortunately they didn't carry the item the employee did…read moreher absolute best to help find what I need.

This location is NOT closed!!…read more The service was awesome. A young man "with manners" (rare to find in Memphis) assisted me with finding what I needed, checked me out to make sure I could carry the belongings out the door. Kudos!!!

Party City isn't telling customers who purchase latex balloons that the inflation only last 8 or…read moreless hours. I purchase 6 latex balloons and had the store personnel blow the up. before i arrived home with them, a 6-minute drive, they had deflated. I asked the salesclerk if the balloons could be re-blown her response was an admit no.

Looking for an Elvis costume . I was promptly greeted by the staff. I was the only customer in the…read morestore. I went to the costume area. Since they know I can't get a costume without their assistance, I would think someone would make sure I was ok. That wasn't the case. I had to go get someone to assist and she acted as if I was disturbing her. She wasn't ugly to me, just acted like she was bothered that I was bothering her. Anyway, I made my purchase and left. My experience will not keep me from going back but they really need some enthusiasm for what they are doing. At least fake it!

I called the location at 3460 Poplar Memphis, TN. 38111, at 12;30 pm, to see if they carried large…read morebirthday cards. The gentleman that answered obviously didn't want to be at work. When he answered I greeted him......but he just rushed me off the phone and foremost, he didn't greet me back. He was so focused on getting me off the phone. I work at a school and this was going to be a large order or various items for the kids, but now I don't want to deal with them at all.

Love that I grow up on that store one of the best that sell party stuff I just love otread more

I took my family to Build-A-Bear today. This was that first time I've ever been to their store…read morebefore. I was very impressed with their store. They have a great selection of plush bears and other characters like Mickey Mouse that you can choose from. They also had accessories that you can decorate your bear or character with. They even give you a "birth certificate" that you can take hike with your bear. Their staff was so kind. In fact, the lady that assisted us was so nice and pleasant that it made the experience worth the money. If you have small children, I would encourage you to visit this store at least once. Your kids will love the place and the store and staff will leave you with a very memorable occasion!

Terrible experience for my daughter's first birthday. Whatever high school girl was working that…read moreday totally rushed us through the process, gave us an attitude when we needed to re-record the sound for the bear, and didn't do any of the fun stuff during the actual stuffing of the bear. Come to find out there is a hat and sticker for birthdays that apparently was never even offered to us. So so disappointed.

Very helpful staff and knowledgeable about the products. My fist visit, I will return.read more

When people complained that they were not offering their 40 % off , they reinstated their it. Hobby…read moreLobby listens to it's customers

Overall, a large store had pretty much everything you need for a restaurant or home kitchen. It was…read moreorganized. Parking aplenty. I love the fact that they have the crinkle cut fries I like, The thick ones! LOL Just be willing to spend some time walking and exploring.

This is such an awesome place!!!…read more While Lit's purpose is to service restaurants, the everyday person can really hit the jackpot. It was my first trip there and when I told Marcus, a customer service employee, he ran over and rang a bell to celebrate that I was a new customer. LOL. Lit has a cornucopia of kitchen equipment and supplies, even perishables, and frozen foods. To boot, everything you buy here is EXTREMELY reasonably priced. You'll find cooking supplies, dishware, glassware, disposables like paper plates and cups, spices, frozen meats and sauces, canned veggies, and on and on. Literally anything and everything you might need to prepare a meal. I was only there for a few items, but I left with a cart full. So you must be disciplined, when you head into Lit. :-) I appreciate that Lit has security and employees walk you to your car to help you unload. I took a ton of photos so you can get an idea of what it really looks like inside. Be sure to check them out. Enjoy!

Helped a friend put a party together for her 6 year old granddaughter. We wanted something special…read moreand a friend recommended Nancy and her miniature pony Cherry. What a wonderful show, not just for the kids but also for the adults. Cherry had colorful ribbons in her mane, did many tricks and Nancy even gave the children rides in the little carriage that was also decorated in colorful ribbons. If you want that 'special' gift for a boy or girl, you will not be disappointed with Nancy and Cherry. Wonderful day and many memories for the children.

From the owner: Nancy and Cherry the miniature horse love to entertain! Cherry performs tricks and gives cart…read morerides. Cherry is "Trick" the circus pony in "A Dog and Pony Show" movie in ITunes store under Family Movies. Unicorn and Princess Parties Birthday Parties School presentations Picnics Special Events Public Events Parades Grand Openings Weddings Photo shoots Tv and Film Talent Therapy horse visits to Senior Centers and Convalescent Homes

Nice selection, easy to find what we needed. I subtracted two stars because they slipped a plastic…read morecockroach into my sack. Not cool, dude. Not cool.

Golden Grotto is a Jonesboro staple! We don't have a big name brand party supply store, but with…read moreGolden Grotto we don't need one! They have everything! Aisle upon aisle of different party theme supplies, and a huge selection of Halloween costumes! If you need it, they are more than likely to have it! I needed a rabbit nose for a costume party and so I looked it up on their website (very helpful!) so I knew that they had some. We went to the store and looked around for a while before getting serious about our search (the store is massive!), but as soon as we did bam! A display stand of animal noses! We continued to look at the costumes, because they are just so cool! They even have mascot costumes! We checked out with no problem and are very happy with our purchase. It looks great! I checked the website again to see if the quantity would update on it's on and it did! It's good to know that the online and in store stock are the same. The next time you need party supplies go to Golden Grotto!