I have purchased king bed and single for my Dad. Excellent service in helping me decide the…read morefeatures needed. Especially for my Dad who could not try out due to his health. Return policy, if needed very helpful. I had two sales people and both very knowledgeable and went over and beyond in helping us. I also got super deal on both beds and headboard. Also very glad to buy mattress that was locally made in Tampa.

I'd like to start out by saying I was in search of a new mattress as mine was no longer…read moreaccommodating me, I was constantly waking up with a sore lower back and it was progressively getting worse. I also discovered that I am allergic to dust mites in the last 6 months, I also use a CPAP machine for my snoring. I began the search and went to 3 different mattress shops, I didn't quite find what I was looking for. Then I came across Bed Pros in Palm Harbor, FL and decided to check them out as well. It was the best decision I made! That is where I met my Fabulous sales person Mike Badeau, I am adding Mike's last name, because there are few Mikes within all their stores. Mike is a floater at the moment, and so blessed that he was floating at the Palm Harbor location. The rest is history, from the moment I walked in to the store to speaking with Mike B. about the different options of mattresses and what my needs were in reference to my allergies, and a hypoallergenic mattress along with an adjustable base due to my snoring issues it went smooth sailing from there. He showed me many options & was never once pushy. I felt like I knew him for years. He's very kind, understanding, listened to my needs & explained the differences thoroughly. I ended up with what I call the perfect mattress that is resistant to dust mites, hypoallergenic, 100% latex queen size mattress. It's the Birchwood Firm latex, 2023 resort, hotel latex collection as well as a queen rise remedy adjustable base. From the beginning of the transaction to the delivery process Mike kept in constant communication via phone calls and text. The delivery and set up process did not take long at all. The delivery guys were Excellent and very thorough. I am extremely pleased with Mike, as well as my new mattress and adjustable base. I've been sleeping on it for a few weeks now and it is so comfortable and the BEST REST that I have had in a long time. My lower back issues of feeling stiff when I get up in the morning are nonexistent. Thank You for making my mattress shopping experience such a Pleasure. I highly recommend Bed Pros and Mike B to anyone looking to change their sleeping Experience world! P.S. thank you to Christina the manager at the Palm Harbor store as well and by the way, their prices are very affordable and the best out of all the places that I've looked!

Bought 3 mattresses and got delivered quote with free removal of old mattresses....and specified…read moredelivery after 3:30 pm (didn't care what day as long as they could do it) Came 2 hours early and left my wife to deal with it. And left old mattresses. When she called to immediately to come back to pick up the old ones they told her they were dirty and wet.......TOTAL B.S.

In desperate need for a new bed, the husbeast and I decided to shop for one locally. We stopped at…read moreMattress Firm, and spoke with Kevin. Kevin is a delightfully helpful young man, who seems to enjoy what he does. We spotted what we wanted, took a couple of days to think about it, and on Saturday, we made the decision to buy. Our choice was the Tempur-pedic Rhapsody with the ergo bottom that allows it to adjust (Yeah we're old, but I LOVE the idea that I'm sleeping on a giant purring cat!) and become even more comfortable. The head and feet both raise and it has a massage option that really does lull you to sleep. While the bed was expensive, the customer service we received was excellent. Delivery was scheduled for less than 24 hours after we purchased the bed. When we thought that the 2nd remote was missing, Kevin offered to come down himself and deliver one to us. All in all it was a wonderful transaction. If I ever need to buy another bed - and hopefully it will be a long time until I do, I would use the company again.

The reviews you read are for an excellent sales staff, and I agree but what about after the sale…read moreand the appliance is out of warranty? Famous Tate will tell you a third party vendor to repair their appliances is recommended. After the sale good service id essential, and I had first hand experience with an inferior service vendor. I did complain to a manger at Tates concerning the inferior service and they did not care to follow up. I told the Manager I would not purchase any more appliance. There was no response so buyer be ware! David F

I wanted to take a moment to express how fortunate Famous Tate is to have Jim Quigley as one of…read moretheir sales representatives. I have been working with Jim for years, and from the first time I met him, he has always been incredibly helpful and knowledgeable about all the products you offer. He provides great, straightforward advice and is very transparent and fair when it comes to pricing. Jim is the best in the business. Whenever I have a question or need anything, he is always quick to respond, whether it's help with warranty issues, quotes for appliances, or recommendations--be it via calls, emails, or texts. He consistently goes above and beyond expectations. I recommend him to all my clients in real estate. Most recently, he answered numerous questions and assisted me in purchasing the Café Series range of my dreams. He also helped me connect with Premier Installation, who provided exceptional customer service. When it turned out that my electrician had installed the wrong outlet, Charlie from Premier Services Installation came out on a Saturday morning, to change it for a reasonable fee--because Jim had asked if he could help me out so I wouldn't be without a stove over Labor Day weekend. I am so grateful to have met Jim and to have so many wonderful appliances from Famous thanks to him.

Once again, very professional and patient. Paul explained…read moreseveral pricing options and the Mattress differences. This has not been our first trip to Mattress Firm and the reasons along with competitive pricing are these reasons we keep returning back to this Mattress Firm in Clwtr, FL Thank you so much for all your help and selling us another bed!

With a decent number of mattress stores around we're glad we walked into this one first. Randal is…read morethe best! He was very knowledgeable and kind. We walked out happy with our order.

Dog ate the sofa cushion "innards". Fair price. Order ready when expected. A hike to Tarpon…read moreSprings so made it a restaurant visit, too.

Totally a place to go to for custom cuts. Very professional and knowledgeable. They provide a…read moregreat service to our industry.

The best. The store is beautiful. Chris and his Salesman are just so patient and pleasant. We…read morereceived a wonderful deal and had our mattress for a Murphy bed in less than 16 hours. So pleased Thank you!

I went with my friend to buy a new mattress. The gentleman that helped us was very nice. The store…read morewas empty so he had a lot of time to spend with us. My friend is a royal pita. He tried several mattresses as we walked around. There were several on sale, but he couldn't make a decision. Holiday time was coming. Oops I just realized that this is the place on State Road 580. We were at the one in the mall on golf today. So sorry!

Super great service to start!…read more Then they fell very short on their delivery. First I did not get any text till the day of. Second I was told 7:20am. Then I busted my ass to get to our new house to no timely delivery. I finally get a hold of a live person at 8:10am to get the update the delivery should happen by 9:40am. By 10am I called again to be told 10:30am. Terrible service!!! I should've checked the Yelp reviews!

I went into this location at about 5o'clock 530 on a Monday and every sales person was sitting…read morearound in chairs. No one greeted me. When I asked someone a question about a table, they gave me some vague answer. Completely unmotivated to sell anything. I know that Shelley and Inga were both there that day. I had no desire to deal with anyone there who just sort of gave me a quick once over glance and a dismissive turn of the head. I find this behavior unattractive and offputting, and I will probably never shop in the store again.

I have been shopping nonstop for a mattress and not happy with what was around. I wound up stopping…read moreat Mattress Warehouse (Boot Ranch - Palm Harbor) on a whim and WHAT A PHENOMENAL EXPERINCE! Denny and Kyson - I couldn't ask for a better experience, testing out of different mattresses, their expertise, ease of sale, and set up for delivery! From the moment I walked in, I was greeted and Denny took care of every question and concern I had. When testing out the pillows, Kyson gave great recommendations and I chose wonderful pillows for my new mattress. All in all, I couldn't be happier! I will be recommending this store to anyone and everyone!! I am one happy customer!!

From the owner: We're more than a mattress store, we're Mattress Warehouse. We take pride in finding sleep…read moresolutions for every body, at every budget, using the most up to date technology and scientific data.

Very Comfortable Shopping Today I was very comfortable…read moreshopping with Tina today. She gave me lots of space to walk around, but was close enough so I could ask some questions. I bought a huge three seater power recliner about 25 years ago (that needs replacement), from this store. We love it, but it's now too big and old... but still works. We got some great ideas and lots of figures (H,W,D), so I can figure out what will work in our space. Thanks for having great furniture for a long time... Good quality and selection. I have not pulled the trigger yet... still deciding.

Very disappointed in the service provided to my in-laws. Bad business practice, I will no longer…read morerecommend Matter. We purchased our living room furniture a few years ago and since had sent many other friends and family to Matter. The latest, our parents, in their 80's came in and purchased sofa and loveseat. When delivered, it was too much furniture for the room, within a couple days, request a rerun understanding the pickup fee would be charged. I was furious to hear there was an additional 30% stocking fee! Really...two days after deliver, that is elder abuse! The plan was to buy chair(s) vs couch, recliner chairs...it did not matter...30% fee. The chairs will likely cost more than the couch. Not the type of business I will support nor further recommend. What happened to the Matter Bros. Service?!