Below is the note of appreciation I sent to my Loan Processor at Payless Mortgage for their…read moreexcellent work on my recent mortgage transaction: Hi Donna, I would like to express my heart-felt gratitude for your support and assistance with my loan. I deeply appreciate your professionalism and steadfast support. Your bright and cheery spirit made what could have been a much more stressful situation less so for me. Thank you very much. Best regards, B.A

I dealt with this brokerage firm for the purchase of my first house in Jan 2015: Closing went ok,…read morethere was a set back with the closing date which in turn aggravated the sellers when we were finally able to sit down and sign the papers. A year later, I needed to replace the HVAC unit in that same home - I called the same broker that helped me purchase the house (which I am seeing was a HUGE mistake) and again, everything was good until the appraisal came through completely erroneous and challenges had to be entered against their report. After listening to this broker regarding the status of this refi, I signed the contracts to have the HVAC installed. Needless to say, after the challenges were entered and the contracts were singed, she did not return any of my phone calls or emails, leaving me to cover the cost of the HVAC unit from my own pocket. This company is NOT LOYAL and VERY UNPROFESSIONAL...DO NOT USE THEM!!! STAY AWAY. I have talked to others who have used this company and broker and they state the same thing as I do and DO NOT RECOMMEND THIS COMPANY TO ANYONE.

One of the big advantages this company brings to the table is they work with many different lenders…read moreto find the best deal possible. They also handle all of the "heavy lifting" and shopping around, making it a painless process. Once SFS lays out the options, you only have to decide which one is ideal for your needs. Being that this mortgage broker is from the area as well, they truly understand the local market conditions. Their entire staff is onsite and offers the complete loan cycle from processing, to underwriting & closing + they are great people! That said, I highly recommend Sky Financial Services.

Best experience I've ever had with a mortgage. Tim explained everything in full detail and went out…read moreof his way to make this a great experience for me and my family. Thanks again. 1 percentage point less than WF

We had the pleasure of working with Michael and his team at CMG on and new, out-of-state…read more(relocating to PA) purchase. From the very beginning, the communication, expectations and ease of providing documentation was as straightforward as we could expect. Just about everyone on his team knew where everything stood with our application, with very little exception, all were able to answer any of the random questions. On top of being professional, they were also very personable, willing to provide regional advice on the area we were moving to. I had many conversations with Michael, and Ryan, on topics that were unrelated to the mortgage process. This helped us realize we were working with real people, and not a corporate machine, something we truly valued. While we did have a discrepancy, mostly our fault (requesting too many options which they fully complied without hesitation), once we caught it, Michael was very quick to correct it! Again, this was mostly on us for not being as clear as we should have been. All in all, Michael and his CMG team were professional, personable and very easy to work with, providing advice while making the process as smooth as possible. We would certainly recommend, without hesitation, and we plan on making them our first call for our next home when that time comes! Sincerely, Michael B.

We financed a new construction home through this branch and were highly engaged borrowers…read morethroughout the entire process, asking detailed questions and following up at every stage. Within our float-down window, one team member sent us written rate options with no deadline and explicit language that waiting was equally valid. The very next day we were actively emailing a different member of the same team, confirmed they needed nothing from us, and were never told these two people were managing separate parts of our file. Over the following weeks we had active contact with three team members including the branch manager directly. One team member sent a written apology mid-process for missing our emails entirely. While our questions went unanswered, the branch manager sent an automated marketing email with the subject line "You've Got a Team Behind You" -- a mass mailing, not a personal check-in. We discovered five days before settlement that our disclosures still showed our original locked rate with no prior warning. The rate was not corrected until three days before closing and only after we forced the issue. When we raised this, the branch manager's written response was that it is "very tricky to try and read everyone's mind." On closing day, his only acknowledgment was that he was "sorry about any confusion." The rate available to us in writing would have saved over $15,000 over the life of the loan. No genuine apology was ever offered and no responsibility was acknowledged. After going through this experience we also noted that other reviewers have described similar issues with this loan officer, including difficulty getting responses and last-minute communication failures. This does not appear to be an isolated incident. If you are a detail-oriented borrower who expects your loan team to actively manage open decisions on your file, be aware of how this branch operates.

My wife and I recently just finished our refinance with Steve and had a great experience. Although…read moreslowed by COVID, Steve and his team of mortgage professionals answered ALL of our questions and explained what to expect along the way. When the rates are as low as they are, we couldn't help but jump at the opportunity to take advantage. We knew going in that during this COVID crisis it may be challenging but Steve and his team were there for us. We have since referred a few of our close friends and neighbors to Steve and they are jumping on the refinance wagon as well! Keep up the good work Steve! If you're located in the Lehigh County area and looking to refinance your home or property, do not hesitate to give Steve a call.

I was put in contact with Steve for financing as a first time home buyer. At first my impression of…read morehim was good and informative. However that quickly changed. When things began rolling with finding homes, and needing information from him regarding cost sheets and communication with my real estate agent, he was MIA, didn't answer calls, didn't respond in a timely manner. Then when he did respond, he was very short, without taking time to answer questions or give all the information that was necessary. Not very good, especially when many things with purchasing a home is already stressful and requires timely responses for deadlines. Needless to say, I did NOT move forward with him, I switched Lenders, which was a great choice!

IVCS has been our team's go to Abstract & Title Co for several years and they've risen to meet all…read moreof the challenges the market, complacency of the industry, and most recently... the pandemic has throw at the real estate, mortgage, and title industries! They're first in class and always go above & beyond to find a creative solution for their clients unique situations & needs! If you're an individual home buyer, investor, or seasoned professional you'll find a fantastic match for your needs with the technology, service, and their smiling staff on the other end of your transaction. I confidentiality endorse the team at IVCS as we, the Hope Mortgage Team at Finance of America Mortgage, have closed more than 350 purchase & refinances with their help! (NMLS# 133349)

The people were great but a they failed to close the HELOC on the home I sold which caused me…read moreproblems a month later when I was trying to finalize the mortgage on my next home purchase. I appreciate stuff happens but this seems like a substantial error on the part of a title company considering this is one of their primary responsibilities. I don't enjoy giving bad reviews but folks using this company should exercise caution. They demonstrated a clear lack of attention to detail.

Preety was amazing from beginning to end! As a first time home buyer she provided us with so much…read moreknowledge on the process, what to look for, and what to do. Her negotiating skills are impeccable!. she was very responsive and always followed up if we had more questions and got the answers timely. Preety will quickly earn your trust and know that your in good hands. She is the only agent I would recommend!

Where should I start with this realtor? She's very unprofessional not only is she not a person of…read moreher word. We had been waiting on a property she was listing. Since it was under contract she would call our realtor to put in an offer then would call 30min later not to. This back and forth went on for about 3 weeks. So we just moved on and kept looking for other properties. Then she called us and said it was back in the market BINGO. We thought we had the house..... Well this is where she started to play games and was very unprofessional. My realtor immediately drew up the offer I took off work, signed the paper work and sent the offer. Then she called us with a counter offer. We accpeted it, then she called my mortgage company to verify my credit score and make sure I was able to get approved. Then she called again saying that she wouldn't accept the offer, mind you it was the one she sent and we agreed on. She doesn't have the best interest of the buyer and specially of the seller since she kept with the unprofessionalism for over 2 months. We felt like we were a joke to her, never thought the experience of buying our dream home would be such a nightmare. Buyers stay away from this realtor unless you want to be disappointed.

Desiree Carroll was our agent, told us our house would be sold within 1st week & that we probably…read morewouldn't need to have the open house. I laughed, thought, " yah, right in your dreams". Well, darn if she wasn't right. Our house was sold on 1st day on the market to the 1st people to see it, full asking price, no contingencies, cash sale! WOW!!!! Amazing. Desiree made sure her team kept in weekly touch with us every step of the way. So professional, friendly, helpful, thorough. The photographer they used to take pics of our home did a fantastic job, didn't hurt that our home was beautifully appointed BUT photog sure showed its beauty through his camera! Thanks Desiree & Keller Williams. I'm

Did not meet my expectations, didn't hit the appraisal number (Keller Williams recommenced the…read moreprice)...gave up concession after concession with nothing in return. They charge above 3% for themselves and short the buying agents ....very unprofessional agent who left me to check over everything and missed mistakes that were made. Could have done it better by myself.

Matt simplified the house selling process so it was easy and efficient . He's a man of his word .He…read moredefinatley went above and beyond to accomadate some personsal issues encountered. Hes down to earth and a pleasure to do business with.

When a close family friend who owned 10 properties passed away suddenly, Jim and I referred the…read morefamily to Pezon Properties to sell the homes because we trust them. Mat closed on the homes ahead of schedule with no issues. He treated the family with respect and dignity, delivering everything he said he would do. Highly recommend this company!