it was a rough start but when I tell you that Dr. J's team went above and beyond to get everything…read moreright I can't say enough about how good the service is there the way they treat you is gold standard. The dental care team is great you can't ask for better service then the Grand Blanc dental care team thank you for giving me the best experience.

Worst experience possible, this office sent me to collections for a mistake they made. I…read morecontacted the office several times, even went in personally and spoke with office staff. I explained to them several times the mistake that they made. They would not contact back after several calls and messages.

the staff there are amazingly welcoming, and my hygienist Lindsey was absolutely patient and gently…read morewith me. I expressed how scared I was. and she made me so comfortable. I wholeheartedly recommend you all to come

Dr Brezden is without doubt, the finest dentist I have ever had. She is sweet, gentle, concerned…read moreabout your needs and great dentist. Dawn is the finit hygienist I have ever had as well, the entire staff is professional, and extremely friendly. This is superb dental office A+++

I saw Dr. Jacob Vanitvelt for a root canal and he did an AMAZING job! I've had zero pain even…read moreafter the numbing had worn off! He even called just to check on how his patient was doing! I would highly recommend him!

I've been going to Dr Chinonis for a year now and truly have nothing bad to say about it. After…read morewanting to switch dentists after having problems at the previous one, I tried Dr Chinonis which is very near my home. The staff there are great. The receptionists, nurses, assistants and Dr Chinonis are all very friendly and skilled. I get great service every time and leave happy. They have all the most modern equipment. The whole staff is female. I'm happy I switched to Dr Chinonis and will continue going here, as it's a pleasure doing business with them.

Dr. Kushner and his assistant (sorry, I did not have her name) did an outstanding job on my crown…read more He ensured it fit perfectly. I have had crowns in the past, but this was the best. I am so glad I switched dentists. I could not be happier and would recommend him and his assistant to anyone. Professional, detailed, caring, top shelf. I would give both of them 10 stars if I could. Thank you.

It's always a pleasure to have a dental appointment at Birch Tree Dental. The staff is consistently…read morefriendly and professional. The staff is very competent, and I have confidence having procedures performed there. I believe the office also takes part in current available procedures. They are also about prevention, such as offering a laser treatment to keep bacteria from your gums, which can help prevent or circumvent illnesses. Would definitely highly recommend this office.

I never got through the door. I was going to become a new patient, with dental insurance. I had to…read morecancel 1st two appointments. One for the initial cleaning and one for an emergency. Which when I had set the appointment up was told that they most generally send extractions out to a surgeon. After the last cancellation I was told that she was going to charge me $50.00 for not giving a 24 hr notice. That was ok, I scheduled my next appointment only because someone else had answered and I was informed that I could go to a surgeon on Hill Rd. (I Use YourRide-which means Genesee Co. only) the previous person had told me that they sent patients to 59 in Hartland, not covered by YourRide. I was willing to pay the money, but when you live on Disability bills are hard to pay. In good faith I called today to tell them that I do not have the $50.00 fee due to a late cancellation. My appointment was for this Wednesday, August 6. Now mind you my emergency is a back molar that has split in half. This is the 5th tooth that has done this since Primary Bone Cancer. It doesn't hurt at this point, but it will, it is difficult to chew on just the one side. Why is it when I was coming in find out if they could take it out, the others just basically fell out. There's no surgery to it. There is no money in it, when a general dentistry doesn't do general, anymore but sends everyone to a surgeon. But instead concentrates on Cosmetic Services instead..... I was going to pay, just because I am poor doesn't mean I'm going to rip you off. I wish I could say the employees name but I won't stoop to her non-compassionate attitude towards someone with a tooth dangling in their mouth. I as a former healthcare professional wonders what happened to compassionate patient care. It used to be a higher calling, like Pastors, Priests and Clergy. Doctors, Nurses, Medical Staff were expected to be ...More. I know we are all human but when did we lose our pride in what we do for a living? I learned early, what staff are like at this place. I've seen a lot of Doctors lose patients not because they're a bad doctor but because of the DOCTORS STAFF should not be working in the Healthcare Field at all.

The worst dentist I've ever met in my like it's taken me 3 years plus to get an upper plate they've…read moretold me time and time again your dentist is not here but one time a month unlock I have asked Several times to give me a new dentist they said when we start with a dentist they do not like to be switched I'm still as of today September 24th 2023 and my gums are not fixed nor does my upper plate react properly to my moi have an appointment tomorrow at 10:30 AM they have missed for the last 2 years this bone that is sticking through my gum I have had 2 surgeries on my gums I had to be put under for now I am facing a third Surgery they owe my insurance $405 and my insurance sent me a letter said they were gonna come after me if the dentist did not pay for I called them they said they would pay for it it's due by December 3rd or the fifth and the lady Said in septimber it's not do right now we'll look more when it becomes closer I have excellent credit I do not wish to have anyone come after me for moneys that was not sent to me but was sent to the dentist I am not at any fault I just wish that the dentist office would have given me a new dentist within that office that was there for more than 1 day a month and a 1/2 I Who is 68 years old had her teeth uppers and bottoms pulled replaced and input it into her mouth the same day any thoughts

I am only giving this one star bc you can't give zero. If I could I would give them negative stars…read more At first I was happy to find a place that had such great hours and availability and then we went there a few times. My husband and two daughters all went for cleanings. My daughters both complained that the hygienist was rough during cleanings and they have never complained about that before. My husbands went ok but when he asked if he could schedule with the same hygienist they said they are not allowed to do that because they didn't want certain hygienists to have a lot of patients and others had none. They wanted it to be fair. I'm sorry is this a dental office or kindergarten? How about what the PATIENT is comfortable with? When I asked about a cleaning but said that I didn't need xrays the receptionist got extremely snippy with me and launched into rant about how people don't know what they need and that THEY are the professionals and they don't like when ppl try to self diagnose to try to save money (which was not my intention or reason for saying I didn't need them). However that was enough for me to say no thank you. Then they said my older daughter, who is 19 and has had one cavity her entire life, had 6 cavities! I was shocked but at that point had no reason to distrust them. I scheduled her appt and specified that since they were in the back of her mouth silver was fine because of the big price difference. Had they been in a more visible place we would have gone white but you wouldn't even see these unless she had her mouth wide open. I handled it because although she's 19 she hadn't made appts or handled ins yet and I was teaching her to do it on her own. This was all done when we set the appt. However at her appt they again asked her what kind of filling. When she asked the difference they told her the white was better and they could do silver if she really wanted but since she hadn't told them in advance she wanted silver (really?) they would have to do it another day because it takes longer to set silver up. When she said she wanted to call and ask me they told her they didn't have enough time to do that and that she really should go with white because there was basically no price difference. So after being pressured she said go ahead with the white. Practically no price difference?? Only about $60 per filling! They only did 4 that day and said she had to make another appt for the rest. I was very upset when I found out they had lied to her! They DID know in advance because I told them silver myself! They asked when I made the appt!! Also I know for a fact there's not so much more prep that they couldn't do silver that day. I tried calling to find out why they were taking advantage of my daughter which they did bc she didn't know better. It took 5 phone calls, leaving msgs and never getting called back, and going in person twice before I finally got it taken care of and had them credit us for difference of the fillings they scammed her into. Then I made it VERY clear for the last two it was to be silver. She made a big show of writing it in the chart and said there would be no issue. Imagine my surprise when my daughter told me they STILL tried to talk her into white. She knew better this time but that's not the point. They knew she was young and learning to do these things and they deliberately lied and took advantage of her. That was the final straw. They had also tried things like telling us that we really should come in every 3 months if we wanted healthy teeth. NO ONE does cleaning every 3 months. Every 6 months is fine and that's why ins pays for every 6 months. Then they tried to sell us "special" toothpaste or mouthwash or toothbrushes or bite guards or just something every single time. And they didn't just ask, they would act like you didn't care about your teeth if you said no. To sum it up this just a chain office and they are all about the money. You are not a patient there but rather a dollar sign. I would not recommend that anyone go here!! If you still chose to do so, do it at your own risk!!

The dentist and technician's are top notch and very gentle. They explain what they are doing all…read morethe time. Equipment is up to date and are always trying new equipment. I have been going to this office for over 40 years. All of the office staff are excellent and experienced.

went to Dr. Parks as a new patient. They did a Floride treatment without telling me and my wife it…read morewas not covered. I overheard Dr. Parks as how much insurance i had before doing here check in my teeth and looking at the x-rays. She stated I needed 5 fillings. Have always had great teeth and had no pain. She told my wife she needed 5 fillings as well. My wife came back first, Parks drilled to deep. told my wife if the tooth hurt tto bad she would have to file it down. She was in horid oain the next day. Dr. Parkd filed on her tooth and said lets see how that works. The next day I took her to another Dentist that said she needed a root canal and had no idea why Parks filled it. The tooth was pulled. I cancelled my appointment waited 6 monthe we went to the new dentist. I didnt tell him about Parks and he found nothing wrong.

the worst dentist office I ever visit , sent a bill to collections, that they sa d was covered by…read morethe insurance company