They were great the first 18 years, now they have new docs who care more about money than patients…read more. Refused to see my son because I was 2 minutes late for my appointment . There was no one in the waiting room, so it wasn't throwing them off their schedule . I even called to tell them in advance . If you're new to the JC area , don't go here . Find a doc who is loyal to their pts and actually respects "first do no harm. "

The doctors was very nice and professional. The lactation lady was outstanding. The people and…read moreoffice managers were very rude,condescending and curt. Had no written policies,but quoted policies off top of their head. Had no idea what customer service is. Dont care about patients. Will not take my children there. Please do not either.

I requested an appointment online around 9pm and the office call me the next morning around 8am…read morebefore they opened to get us in that day. This is the best pediatrician i know of! I wouldn't have my daughter go anywhere else! Dr. Hecht is phenomenal!

From the owner: Thank you for considering Riverside Pediatrics. We offer service to the residents of the…read moreElizabethton, TN area. Our goal is to always exceed your expectations. Please call us today for more information.

The staff Time waiting…read more Doctors friendliness Knowledge of your problems If your have like a minor issue with your body it's a good place to be seen

Hand down one of the worst places I have been to! I visited to just have an X-ray and ended up…read moresitting in the waiting room for an hour and sitting in the exam room for 3. I never even saw a nurse except for in triage. I opened my door at one point just so they could remember that I was there because I honestly thought I was being ignored by the staff. Finally the provider came in to see me and acted extremely rushed and rude. She told me that I didn't need an x-ray and sent me on my way. Now I don't know about you, but I think that I could've at least been treated a little better since I waited so long. I realize that things happen that cause long wait times, but I was watching people that were checked in after me checking out. I will never visit this place again should I need a walk in clinic!

I have to say the staff was very judgmental. My daughter who is 4 years old had her first visit…read morewith Dr. sabri, I have opt out to doing her shot at this time (she has all shot till this last booster) due to personal beliefs which I am entitled to have a choice for my child, she made it clear that it would be best to find another clinic. Made a comment "what's does her school think" who care what her school thinks, this is my personal personal choice. She also recommended certain things for allergies, and was supposed to give me dental recommendations, but after her long lecture on what she thought I should be doing and I opt out she shut down and did not give me anything. I would recommend searching for a doctor who is actually going to do her job and help with the children, not get upset when you have your personal opinions. I'm unsure if this is a rule for the whole practice and will call to ask or her personal opinion, but I hope you do proper research on this doctor and I recommend a doctor who is going to not judge, and actually do her job instead of being pushy about what she thinks I should do. I will be doing extensive research on this and plan on making multiple complaints. I would not recommend because it clear she could be very unprofessional and careless about patients if you have a different opinion other than hers.

Never before have I been met with such attitudes at a doctor's office. As a patient, one would…read moreexpect to be treated respectuflly and as a PAYING customer. Instead, I had to wait well over 2 hours past my scheduled appointment time, excluding the 30 minutes in which I arrived early. Instead of booking appointments with an appropriate amount of patient to doctor ratios, they would rather squeeze every penny out of the day they can get. Then, once taken back, I am forced to share a room, and therefor personal information, with another patient (isn't this against HIPPA?) Once taken to an actual room with a doctor, they treated me with such condescension that I wasn't sure I would have any authority over my treatment, let alone if I should be allowed to go home since OBVIOUSLY I don't know anything about my own health. Also, don't plan on going in well read on your treatment, otherwise they'll just sit back and smirk thinking it's cute that you know how bodies work since you're actually working on your own doctorate in healthcare. And before you can even ask anything out of the way, they'll let you know that they're only willing to go "by the book" if that book is written by big pharma and paying them extra benefits. Definitely an unpleasant experience, with rude nurses and doctors - their only good workers seemed to be at the front desk. Changing my care to State of Franklin, where after two visits I definitely feel like more than a number or paycheck, and like my input and individual needs actually matter.

I took Grandchild for allergy testing. I had a referral and an appointment with confirmation. I was…read moretold a signed note from parent with copy of drivers license would be needed. Upon arrival I was told the parent had to be present. I was sent an email and message with links to Klara which was impossible to navigate. After picking the child up from school nothing was accomplished. Very incompetent. The care might be good if you get past the front door.

The quality of care from the Dr is excellent. i went to the Johnson City office the lady at the…read morefront desk was previous the girl that gave me my injections was great sweet professional and caring. The nurse at this location was also just a pleasure knowledge and helpful. THEN there was discrepancy on My account which actually started the first visit because their system was messed and it wasn't showing if your debit card went thru it was running debit card. The girl in billing treated me like I'm stupid worthless and just like I'm dirt I have never had anybody talk to me or treat me the way she has over $40 $40 that I did not owe if she would have just listened but she does not listen she does not care. She does not see that there's one chance that she is wrong. It was just horrible the way she treated me. I also tried to tell her my secondary insurance has never been filed but she just kept right on talking over me . I paid her the extra 40,00 just so I would never have to be treated that way again.