I was treated for lymphedema at the Nuvance facility in Katonah, NY…read moreThe office staff / assistants are friendly, extremely helpful & accommodating. A pleasure to deal with. My DPT, Amanda, is a skilled, highly trained & knowledgeable practitioner who worked magic in treating my condition. She is a certified CLT and by using a combination of massage & compression wrapping she dramatically improved my condition. She was also proficient in educating me in a home treatment program to maintain the progress that was made through her treatments. I would highly recommend both Amanda & the Nuvance Katonah Facility for any PT requirements you might require.

So happy that my mother is well cared for at the Paramount in Somers…read more She likes all the nurses and aides that help her while in rehab. Everyone is so helpful for anything we need. There is a lot of activities to get involved in, and my mother has made some new friends too!!

I am giving this facility a ZERO because my mother's stay there broke my heart…read more My mom arrived at your facility on June 22, 2026, as a vibrant, outgoing, funny, incredibly intelligent 92-year-old woman. She loved to talk, loved people, loved life, and still had her spark. By the time I picked her up on July 31, 2026, she was an emotional wreck. She cried constantly. She was terrified. She repeatedly told us she just wanted to die. No family should ever have to watch someone they love lose the will to live. I watched my mother lose her confidence, her dignity, and her joy. We dealt with repeated issues involving her oxygen, unanswered call bells, excessive waits for help, being left sitting for hours, and having to fight for even the most basic care. What hurt even more was how she was treated. I witnessed rough handling. I watched her become fearful of certain caregivers. I heard staff speak to her disrespectfully, ignore her, and was even told that one aide instructed another not to talk to or answer my mother. No one deserves to be treated that way, especially a 92-year-old woman who depended on others for help. Our friends and family witnessed the same heartbreaking decline. There were days when I spent hours on FaceTime with my mom simply so she would know she wasn't alone. During those calls, I witnessed many of the things that should never happen in a rehabilitation facility. I should never have had to monitor my mother's care from over 800 miles away. The situation became so bad that I left my home in South Carolina and flew to New York because I was genuinely afraid for both my mother's emotional well-being and her physical safety. No daughter should ever feel she has to rescue her mother from a rehabilitation facility. Not every employee was like this. There were truly wonderful, compassionate people who cared deeply for my mom, and I will always be grateful to them. Thank you to Eva, Nick, Yolanda, Dovid, Tracy, Dr. Z, the physical therapy team, and the many others who treated her with kindness, respect, patience, and genuine compassion. Time and again, when we reached out, you did everything you could to help, and I will never forget it. Unfortunately, the dedication of those individuals could not overcome the repeated failures we experienced throughout my mother's stay. I was especially disappointed by the lack of involvement from the new administrator, Sophia Sutton. Two weeks before I removed my mother from the facility, I sent her two detailed emails outlining my concerns. Her explanation was that she was too new and hadn't had time to read everything. As a daughter desperately trying to protect her 92-year-old mother, that response was incredibly discouraging. She also cancelled a meeting requested by her own social worker. Although it was eventually rescheduled, the same pattern continued. Promises weren't kept. Phone calls weren't returned. I continued leaving messages, but the silence spoke louder than any words ever could. The photograph of my mom wrapped in a towel was taken after she injured her neck while being put into bed. She and the aide lost their balance, twisting her neck. My mother does not blame the aide. She was a documented fall risk and should have had two people assisting with transfers. Because of that injury, she lost nearly a week of physical therapy. Today, my mother is home with us, and she is thriving. Just four days after I brought her home, on August 4, 2026, we took her to the ocean. For the first time in weeks, her beautiful smile returned. That smile says more than words ever could. She laughs again. She tells stories. She enjoys being with her family. She has her personality back. The difference between the woman who arrived at your facility, the woman who left it, and the woman she is today is impossible to ignore. Our mother deserved better. Every patient deserves better. Every family deserves the peace of mind of knowing their loved one will be treated with dignity, compassion, kindness, and respect. Sadly, that was not our experience, and for that reason, I cannot recommend this facility.

I wrote a review 4 years ago when my mom became a patient. Unfortunately, 4 years later my mom…read morepassed away.Prior to her passing, the staff in the second floor were compassionate, loving and caring both to my mom and to my family There are no words to express what this meant to my famiLu. The staff became our family as we all spent alot of time there during mom's illness especially. The staff in nursing, housekeeping, nutrition and rehab were so gracious and loving to our mom and to us. It was difficult to adjust after mom's passing and Jen the social worker offered her suggestions regarding dealing with our grief. I would recommend Salem Hills to anyone looking for a warm, loving, caring safe environment for their loved one Thank you again to all the wonderful nurses Melissa, Lauren, Gabby, Christina, all the aides Daniella, Lourdes the wonderful staff in Rehab housekeeping especially Janet who was so wonderful to mom, the nutrition department, Jen, Christian. Thank you you all were such an integral part of our lives for ;4 years Stephanie Massi and the family of Mickey Rowan

Excellent staff all around and care giving - Facilities are clean and well kept - Recommended highlyread more

Really great facility with excellent specialty programs (Neuro Rehab and Cardio-Pulmonary Rehab)…read more Rehab therapists are efficient and knowledgeable. Staff Doctors and Nurse Practitioners available everyday to monitor care. Dedicated staff are there to give the best care possible.

Absolutely. They took great care of my husband. Great place. He went in a mess. And came out happy…read moreand back to himself again.

I have been to Sky View seven times with various issues. I won't go to any other facility. The…read morecare I received was top notch. The physical therapy I received was given daily, even on weekends. Every staff member was polite and accommodating. Rooms are clean and comfortable. The view of the river is seen from every room, the boats that go by are fascinating. If you need rehab for any reason, consider Sky View.

We've been affiliated with SkyView for nearly five years - for our Mom. Giving this 4 stars…read morebecause knowing that Mom wanted to be here AND appeared happy/content makes me the same, for the most part. There are great, good, and fair workers in all facilities. No facility is perfect. Knew names of 2 nurses that stood out for their professionalism and care : Edguardo (4th floor)and Renee(3rd floor) RN Joanne appeared to act better than the others but was actually the worst - spoke to visitors with an attitude. She took away from the decent image I took Sky View for. CNAs did the best they could with the staff that they had each day. Seemed to exhibit comradeship. Food was well prepared -- Dining Room staff is scarce. Took nearly 1 1/2hrs to have 80+ y.o wait for their full lunch. Have entertainment/patio BBQs/ "gardening" using an elevated window box - holiday parties(those are actually impressive and memorable to spend with your loved one) Won't say I wouldn't recommend, but like ANY Nursing Home, yes it's a Nursing Home, you have to do your homework and be ahead in the know at all times with what occurs.

THEY ARE NOT CLOSED! The office staff is competent and responsive. The physical therapists are…read moreterrific people, very competent and knowledgeable, and have worked with me and helped me greatly in a light and fun atmosphere. Definitely recommend them to anyone.

Reached out to them on behalf of a family member but did not receive a response. Unfortunately, I…read morehave found this apathy with many mental health providers.

I walked into B.I.R.D. at what was most definitely the lowest time of my life. I walked out a few…read moremonths later a completely different person. Scott is a wonderful counselor and the institute itself is warm and welcoming. There is nothing you can't say without feeling comfortable and supported. It is the hidden treasure of Briarcliff. Caroline J.S.

Several days before the Corona Virus became a topic of any sort, I moved my mother to Ridge Crest…read moreat Meadow Ridge due to declining health. This was a very difficult decision as it was going to separate my mother from her husband. However, as I would soon learn, it became the very best choice I could have made. From my initial conversations with the Admissions Nurse Daneen, my mind was put at ease by her expertise, her overwhelming compassion and complete sense of caring about all aspects of the move. Soon after the move, I met Danielle, the head nurse of the wing where my mother was placed, and found the exact same wonderful and comforting set of values in her (I am able to talk with Danielle daily to get updates on my mother's condition). This was followed by the rest of the staff, who, again, continue to impress me in every way. Then the word of the Corona Virus made the news. Ridge Crest under the direction of Kim Held, the Director of Nursing, took decisive and immediate action and locked down the facility to all visitors. This was far in advance of other nursing facilities,and has played a pivotal role in keeping the facility safe. This meant my mother's husband and I would no longer be able to visit her. However, once again, the Ridge Crest team stepped up. They understood the social and emotional toll this would take on their residents and their loved ones. Through the staff's loving and compassionate ways they put the residents at ease, as well as their family and loved ones. I am able to be in regular contact with the nursing staff by phone, my mother via FaceTime (set up by the staff). I cannot imagine a better, safer, more professional and loving place to have placed my mother. Ridge Crest is simply an outstanding facility.

Make sure you fully understand the costs before committing to services from these folks. We were…read moretold $150 for the initial session and $100 for the 3 following sessions. Then we got a bill for $1500. They stonewalled us for months, telling us they would "look into it." We even paid the $450 (which they cashed). According to one staffer, apparently we were quoted the "uninsured" rate, even though they asked for our insurance information when we were quoted. In any case, after the last interaction, in which "Leslie" told us this was resolved, we got a collections notice in the mail.

I had major back surgery and started at PPT in Katonah on July 3, 2023. I have been beyond thrilled…read morew the place, the upbeat atmosphere, the toys and machines they have, the therapist' and with the progress I have made ( as is my surgeon). They don't baby you but they do push you to get as healthy as you can as quick as you can while understanding each body is different - so they make a plan to fit each individual and they listen to you. Each person who works there knows just about every patient and will help out whenever they can. It's a place you can feel very comfortable while rehabbing. Most importantly I feel they got me back to where I can do many things I could not do before surgery. I will always be grateful and if I have a need for PT in the future I will go back there without a second thought. CS