Jerry was wonderful there was no hassle and i got in what I want thanks so much. They also gave a…read morefair trade in value on my old car

Thanks Big Ken I'…read morenow a proud owner of a pretty red jeep. i'll recommend all my friends to you. He is a awesome sales man, he was never pushy to sell me a car.

Great customer service when getting a car, they suck at servicing your vehicle, it's like they take…read moretheir sweet time. They pretend they care but they don't. theyve had my car for almost 3 wks for the same situation that they claim they fixed in December of last year. They don't help with a rental, they may give uber credits but that only works if u live in a city, if u live in the country like I do you're screwed. All u get is a bunch of "I'm sorrys", "I understands", but they can care less. All they care about is making the sale, after that they do the bare minimum with a fake smile. Don't get your car from Grote, it's lemon central

bought a car from here starting making front end noise and since I didn't get the extended warranty…read morethey won't help I drove around 1400 miles In total so far no oil change yet nothing I understand no extended warranty but 1400 miles and 600-800$ later still got to take care of it

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

We were looking for a truck and happen to find Steves Auto! Wow! What an experience. Steves is…read morefamily owned, which we love, the service was fantastic, Cody & Heidi were wonderful, easy to talk to, very inviting and you felt like you were talking to old friends. We ended up buying a truck from them and couldn't be happier!! In fact, we will buy from them again... no problem. Take a chance, it's only 20 minute drive from Davenport. Thanks again Cole and Heidi!!

I recently purchased a Kia from this dealership. It was a painless, easy process that was made very…read morepleasant and low stress by the salesman I dealt with, Steve. He was very informative, and did not come across as you would expect a person who sells autos for a living to - no high pressure, but very informative and quite personable. A pleasure to deal with, and quite good at his job. He on his own rates a 5 star review, but I gave the dealership 4 stars due to some minor issues with the finance department. Overall, I would recommend highly with no concerns at all, and do ask to speak with Steve!

We had a pretty decent experience. I knew which car I wanted, a 2022 Forester. I knew the price…read morelisted on the internet was "fair", so I pretty much showed up to buy it. I asked for $1000 off and they excepted (after a test drive). They stayed 45 mins past closing to get the deal done. I really appreciate that. But OMG, they sold my loan to 5/3 ("Fifth Third" bank). Terrible bank customer service. Rate seemed high to me -- 7.1%. I know, should have shown up with my own financing. They send me a letter to "set up my on-line account" so I can make loan payments. Can't create an account. Call the phone number the web site says to create an account. They tell me they need to create a "card" to create an account. I said I don't need a "credit card," I just need a login to my account. They argue that I need a "card." WTF is a "card?" After being on a call with the first person for 25 mins, they transfer me to an "on-line account specialist / supervisor" to create my account. They then off-loaded me to some automated "create your account on the phone system" that created a "credit card" with "pin" for me. Ughh. Seriously, if McLaughlin Subaru wants to finance you thru 5/3 Bank, you should consider just running from the building screaming at the top of your lungs.

I brought my 2024 Subaru Crosstrek into the service dept for an oil change, tire rotation, and…read morecabin air filter. They performed a courtesy car wash and i got it back and it looked like it had been dried with a dirty towel, scratched all over the car mainly the front end, i contacted them about the damage and they told me to return and they would repair the damage. When i returned they took the car in to be buffed and caused SO MUCH more damage. They didnt tape off any trim pieces or even clean the vehicle prior to buffing the car. They ground bug splatter and road debris like road tar into the paint and popped off bits of paint and clear coat. When i contacted and brought it to their body shop for an estimate their body shop manager fraudulently created an estimate and used images of a different vehicle in the report in order to deny responsibility for their negligence.

Tammi and Austin are really nice. They were very sensitive to my situation. They helped me find the…read morevehicle that worked for my budget. The car was clean and in amazing condition. I'm not sure what I would have done if I hadn't found them to get my "new to me" car. Thank you both so much!

From the owner: 100% Guaranteed Approval on a vehicle.read more

I was unimpressed. We were there for 5 hours, had minimal updates on what was happening. paid $200…read morefor a diagnostic and never told their calibration machine was not working to fix the issue so sent me on my way hours later with no fix and a $200 bill. Super disappointed.

I've purchased 5 cars in the past from Zimmerman. I would highly suggest NOT shopping there. The…read moreOwner is a liar and a cheat. The only reason I've purchased there in the past is because of the honest Sales People. The owner ruined my possible purchase experience by lying to me and playing dumb to the situation. That's where I have to draw the line. If you lie to me, I'm done with your business. If you must purchase from there, at least ask for Doug. He's an honest guy and knowledgeable. No one knows more about Honda's than Doug Pearsall. Additional information: I offered to put a deposit down. To avoid the issue that happened. The vehicle was being held by Doug and the owner didn't care and sold it to a buddy of his. Later, the manager called to apologize and stated that they don't take deposits. Which I don't believe. That would be dumb in the car business, not to take a deposit. So your response is conflicting about what happened.

I have lived in the community surrounding this business all my life. I have seen what was there…read morebefore Weber started their business, and I know how they have grown over the past 15 years. I think they have established themselves as a reputable place to not only buy a vehicle but to also get your car serviced or to have collision repairs done. I think their staff is extremely friendly and knowledgeable, so you don't have to worry about anyone being pushy or being unable to make you feel at ease with anything you are spending your hard earned money on. Give the a try and I think you will be very pleased.

Went there 2 times. 1st time lookong to replace the w9ndshield rubber seal from a bad install…read more They quoted me for a new windshield. I said there is a kit, it's part # and then guy juat wanted to argue..... 2nd time I came it to see if they would install a new muffler for me. They said we dont do any exhaust work. And I asked why. Just got a smile ans refusal to answer me. And wait starred at me smiling like an ass. 9 guess they just dont busienss from a local. Horrible service... avoid. EDIT: AFTER SEEING RHE COMMWNT FROM OWNERSHIP.... its funny how they get last word, ignore the other issue ans only respond to the one publicly. Maybe I should add shady to my review too? But this is why I didnt want to address it any further, bc you're cool.woth it. At least I found out you over quote and reduse to have a conversation about certain topics apparently. But that's OK too.

I had the upmost phenomenal experience when buying my son's first car. Mr. Brandon Ellis from Sales…read more& Mr. Lou Stella the Finance Director really went above and beyond to ensure we made the right decision. Both of them were professional, friendly, and detailed. As a result, they made us comfortable during the process. Left the dealership 100% satisfied and a great deal on a Cadillac CTS for my son. Thanks for the wonderful experience! Most definitely recommend them.

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!