I worked with Adrien at Midwest Motor Sports while looking at a 2010 Lexus RX350, and he was great…read moreto deal with. Adrien was straightforward, responsive, and took the time to answer my questions honestly without any pressure. Even though I ultimately went in a different direction, I appreciated his transparency about the vehicle's history and his willingness to walk through the details with me. Overall, it was a professional and positive experience, and I would recommend reaching out to Adrien if you're shopping there.

I bought a car from them that they knew was junk but I didn't notice the problems until after I…read moresigned the contract I pointed out some of the problems and was told after the sale there's nothing they can do I asked about there so called warranty and they still refused to fix the problems this place is a rip off and deserved to be shut down

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

My wife was traveling thru Le Claire on 8-4 and needed help. Even though they were short handed,…read morethey quickly assisted her so she could be on her way. Small town business at it's best!

I would have to disagree with old reviews. I think these guys are great…read more Have had many oil changes there. Took a high mileage Toyota in there and inquired about timing belt change for preventative maintenance. Dealer had told me a relatively high price. Took it to these guys and they told me it was a timing chain so didn't need to be replaced. Took my truck in for a heating and cooling issue. They said it just needed an adjustment and they fixed it and didn't charge me. Don't find that very often in my experience

Having a college student who just had an engine blow in his car... I was super stressed and they…read moreguided me through the process. Everyone was kind and patient. They were kind enough not to charge me for diagnostics and they allowed me to keep the car there for a couple days so I could figure out what to do with it (repair wasn't worth the cost) . Would highly recommend !!!!

Exploitation at it's finest. A quote of $1600 turned into a $3900+ bill. John and his staff did a…read morenumber on us. Took full advantage of us. AAA sent us there after our college daughter's car broke down. Took a week to get the car back, and more than twice the quoted price. Strong feelings of how crooked this place is. Theft is the word that comes to mind.

Dean had our car back on the road same day for 50$, to fix something SPOTS forgot to reset when we…read morehad it worked on there. When we brought it back to SPOTS they told us we need a new catalytic converter, an at least 600$ job. They were completely wrong. Glad I found Dean and Columbia Auto.

My boyfriends car got backed into BY THE OWNERS VEHICLE, he said they would get him a new bumper(…read morebecause his has a huge dent in it now) completely free. 5 months later and he still does not have a new bumper. In fact the bumper is just sitting in the shop unpainted. The absolute worst service I have ever seen. It shouldn't take 5 months to order a new bumper. Especially since the person who backed into him owns the place. If I could I wouldn't have even given them 1 star. They doesn't deserve any.

Called for a repair on my toyota crown and they were able to schedule me quickly. During the…read moreinspection the agent provided a full scope of the work and explained the process to bring the vehicle back to the pre loss condition. It was very thorough. I did not choose them to perform the service as they were on the higher end and this was out of pocket. If this was an insurance claim however I'd use them. I still would recommend them nonetheless.

In April of 2022, I made contact with salesman Jeff Appleman at Hiland Toyota. I advised what I was…read morelooking for. Due to a shortage of parts and inventory due to the COVID fallout, I had to be put on an allocation list with a fully refundable $500 deposit. Jeff explained exactly how it worked and would keep me up to date monthly as to how things were going. Jeff did as he said he would. He contacted me monthly to let me know where I was on the allocation list. The one thing I appreciated was that Jeff did not try to push another model on me just to make the sale. After about five months, I received my first call from Jeff letting me know that they had an allocation of the model I wanted but the car did not have the exact extra's I wanted. Over the next two months, I would receive three more calls for new allocations and that I was finally #1 on the list for the model I requested. I still passed because I had already waited this long so I might as well wait until the vehicle I specifically wanted was available. In month eight, I received the call that the exact car I wanted with all of the correct upgrades was available and I was given a build date. Three weeks after the build date, the car was at the dealership. I showed up a few days later to pick it up. Jeff met me and we went through all of the necessary details along with a test drive of the vehicle in question. After the test drive, I met with the financial officer and negotiated my loan in addition to just a few optional upsells options. Tip..... the extended warranty is negotiable. Soon after I met with Jeff again and I was on my way home with my new car. All of the staff I came across while I was there were nice and accommodating. Nobody is pushy. The experience was excellent and should I ever buy a new Toyota again, I will definitely come to this dealership first. If you want a terrific non pushy experience, especially because you know exactly what you want, contact Jeff Appleman. I really believe this was a win/win for everyone involved. And just for the record, I realize this review will show being made by "Jeff A". It is purely coincidental. same first name and Last name initial but we are in fact two different people with no relation. GREAT EXPERIENCE!!!

My wife and I have been driving to North Brady Imports Plus in Davenport, Iowa for nearly 30 years!…read moreWe have always been treated with great respect and concern for our automobile issues. All of the staff encountered have been extremely polite, professional, knowledgeable, and efficient. The people at North Brady Imports Plus have always been able to solve our automotive mysteries and repair minor and major issues with a higher degree of expertise and at a significantly lower cost than most dealerships' service departments! The staff at their new sister location in Moline, Illinois are just as capable, well-trained, and efficient in diagnosing automobile issues as their counterparts in their other location in Davenport! I had unknown issues with my Lexus' air-conditioning system and wisely brought my vehicle to the Moline location. In a matter of a few hours, they were able to trace the problem to a faulty switch, probably saving me 100s if not 1000s of dollars in unnecessary charges! (Other less-qualified mechanics elsewhere would likely have resorted to swapping out components until the system started functioning again)! Thank you for a pleasant automobile repair experience!

They are the best car company I've ever delt with. They will talk to you on every step they take,…read moremake sure everything you ask gets done for a great price, and they will make sure if they find any other issues they'll let you know. They go above and beyond the service you ask for