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    Premier Real Estate Management

    1.2 (5 reviews)
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    Ellis Real Estate Services - 3944 Roanoke

    Ellis Real Estate Services

    (24 reviews)

    I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

    Ive been really patience and nice despite how I've been treated…read more Ive been living in their properties for around 4 months now. The first property I moved in didnt work because of the owner rules; one day i woke up to a man tiptoeing out of my kitchen. Me and my daughter was asleep on the couch. I immediately jumped and reached for my gun. In order to walk to the kitchen, he had to walk past me and my sleeping baby which didnt sit right with me. When I called Ellie's regarding this issue, some seemed apologetic & understood how badly that could have gotten while others stated it was out of their control because he was hired by the owner, which didn't sit right with me so management allowed me to transfer units. My current unit, Ive been in for around 3 months. Still managed my Ellie's. Since day 1 of move in there has been clear signs of mice & ant infestation. Ive made them aware of this day 1, sending them pictures/ videos. There are so many entryways due to amount of holes. The main one is the kitchen cabinet which also contains a ton of mold that has yet been addressed(also made them aware day 1) the cabinet has a HUGE chunk missing and it connects to the outside which is how they're getting in. Mind you, they moved me in knowing this. While inspecting the massive hole underneath the cabinet, I noticed blue bait which is more confirmation that they were aware of the infestation prior to me moving in. I found my 8 pound dog in the bathroom, eating that same blue bait. I looked under the bathroom cabinet and seen they laid some out there too. Again, confirmation that they KNEW. my final 2 strikes was seeing a mice run from my baby closet(on the SECOND FLOOR) that same day her face and eyes were so swole due to her being allergic. Then, at 7am while bathing my daughter, I seen a baby mice running from underneath my bed. Confirming the problem has now grew due to them not taking this issue seriously or making tenants aware of infestation BEFORE move in. I still have yet received a response from the property manager. The office answer every now & then but they are helpless because they have to go through management to get things done. The first week of me living here, they sent a pest guy that said he couldn't treat for the mice because it isnt his job to patch holes; he stated they will only keep coming back until they're patched by maintenance and only left 3 ant traps on the counter for me to sit out on my own. After weeks and weeks of calling about the mice again, they are wanting to send the same pest guy out who did nothing the first time. I spent the last few weeks preparing because now I am able to withhold rent: I have documented all communication on my end, all of the mice poof, ants, mold, doctor appointments, therapy documents, communication with previous tenants, etc. It's a violation to move someone into infestation especially while being aware! my 2 year old is allergic and still no empathy has been shown. No discount. No proper treatments. Rent is 1900 I decided to go up in rent to avoid things like this. it's only me & my daughter on the lease. Not me, my daughter, and a family of mice & ants . Something needs to be done! Every neighbor I have talked to, has them too which could be why Ive been ignored and treated like a nuisance. I'm not understanding why not take this serious considering there is so many airbnbs over here, my next step will be letting the guest know the area they're paying to be in is infested.

    Penner Property Management - Welcome to our new location! Starting September 2023, you may visit us at 2620 N Hub Dr, Independence, MO 64055

    Penner Property Management

    (6 reviews)

    I lived there almost 3 years, never a late payment ever. Always let them know when something…read morewasn't working and they responded quickly. An ongoing problem was my front door wasn't opening. I would have to use my back door. One day I noticed that every room in my duplex was buckling and caving in. The floor between my living room and dining room buckled so badly I tripped over it. I immediately took pictures and informed them. It took 4 months of people coming in and out to fix that. 2 weeks later, my front door didn't open again. I let that go. One night my sister was visiting me and the temperature was-10 degrees and my old, old, old furnace stopped working! It was around 10 pm when I finally called the emergency number provided to me. No response. Called again and left a message. Got a call from Teresa Penner telling me to never call again with a tone in my voice. I asked what tone? I don't have heat! I asked why do you have an emergency number when there is noone coming out, it goes straight to you? 4 days later the furnace was replaced because it wasn't working! From that moment on I was treated poorly. I wanted to move out and informed them. I was told to break the lease I had to pay $500 for "release fees "and pay the next month rent, which I did. I paid February's rent, which had been raised through the years to $1115 , and turned in the keys February 14. I paid the $500 "release fee". I asked to be kept up to date. I wasn't. Finally got a response that there were major repairs that had to be done. Again asked, what repairs...no response. What major repairs? Lifting the house, putting braces under the house, digging 30 feet deep to do that are major repairs that I went through for 4 months. What major repairs are left? Again, nothing. I left that house so clean. They informed me they would be there February 17 at 8:30am to do the final walk through. I couldn't make it due to job and very short notice. Heard nothing about what happened, although I kept asking. They finally rented it March 17th, 1 month and 4 days later. I now owed for March rent. I asked why it took so long to rent. Again, no response. Waited to get some kind of return on my deposit. They waited just long enough to charge me for 17 days, which they took from my deposit. Received a letter from them with pictures trying to explain why I would not get a single dollar back from my deposit, but claiming I now owe them $45! I paid a full month rent, only there 14 days, paid $1050 deposit, received nothing from that, paid them $500 for "release fee", left the house clean and I get absolutely nothing back from my deposit and I owe them $45!!!. Please stay clear of this company because they only care about the owners. Renters are not important at all. So sad because owners are nothing without renters and that company is nothing without happy renters. Please stay clear of any property that is managed by Penner Property.

    Teresa and her staff do a fantastic job! They are professional and maintain the highest integrity…read more I'm so happy I found them! After years of being taken advantage of by a different local PM company it was time to move on. We found Penner Property Management 4 years ago and have been extremely happy with their services. They take care of our property and look out for their clients. Thank you to Teresa and her team for excellent Property Management Services! We appreciate you!

    CJ Real Estate

    CJ Real Estate

    (101 reviews)

    I had an unbelievably bad experience with CJ real estate as a property managent company for a…read moreperiod of ~2 years. We unfortunately trusted them to manage our property when we moved out of state and wanted to rent our home out. Not only were they unprofessional in communication, they simply negelected responsibility, literally no-showed multiple consecutive city inspections, resulting in legal action that came as a complete surprise to us as owners. Move-out inspection reports were incomplete and misleading, left out significant details such as burn marks on the carpet and excessive large trash items left behind by tenants both inside and outside ($700 worth of removal). These details are not inclusive of all events. Throughout the entire 2 years we worked with them, they avoided and simply refused accountability every step of the way. In no way do I recommend trusting this group with your property if you care about it. I will anticipate the company commenting on this review to "clarify" details, amounting to further avoidance of accountability. As a response to Heather, I believe it is disappointing to see public critique. You and CJ real estate beyond disappointed us, and your "clarifications" are unwelcome. Words like "agreed upon" are so interesting following what I've written.

    Extremely unprofessional and Deceptive. With one listing that I requested to view, I got…read morerescheduled twice by Tiffany and Dori with very questionable excuses an hour before the scheduled viewing (excuses ranging from "my truck broke down" to "I'm feeling under the weather") and the final and third time, I showed up to the time agreed and Dori didn't even bother showing up and stopped responding. The fact that they provide their phone numbers for feedback is a front. They do not respond. All of their phones are full with voicemails and will only call you to "reschedule." They sent me an email thanking me for viewing a listing that I didn't even see. Heather will now read this and proceed to gaslight me by saying, the listing was rented, that I was mistaken by the appointment times, or that I could have reached out to them instead. (How if no one picks up?) Stop playing with my time and others peoples time

    Sunburst Property Management

    Sunburst Property Management

    (1 review)

    I rented from them for about two years.. actually, the maintenance was not an issue.. I lived in a…read morefour Plex and the problems with a lot of the tenants did not follow the rules specially, with their pets, I was bit by one of the tenants dogs, who did not have the dog on a leash, and the dog didn't even have rabies shots. they wouldn't keep them on a leash they mis- treated the dogs leaving them home for 10 to 12at a time The worst was a man who owned an older pitbull, and he was great with the pitbull and then he got a three month old puppy left alone during the day of course it was a puppy, so it tore up everything..whining scratching cried, and then when he would get home and Scream curse, and beat the puppy .. I offered to buy the puppy for $300 and it was a free puppy just to get it away from him and the abuse .. Emily the property manager was aware of all this. He did not have the pitbull on the lease or the puppy. She could've just told him they could have the dog and we could've got it into a foster home .. the puppy did not have any exercise.. this man had extreme anger issues at the time animal control officer that would come out to do a welfare check because of staffing and I called the property management.. Emily, knew this puppy was being beat and she did absolutely nothing, he didn't even have one dog on his lease let alone 2 I ended up moving out of there but it was heartbreaking listening to that puppy being beat on a daily basis, and whine and cry all day long and then he would jerk it around on a choke collar. I still fthink about that dog and pray for it and hope it's in a good situation now. I don't understand how anybody could not advocate for that puppy. First of all the tenant was breaking the lease with the dogs and it's supposed to be a 40 pound weight limit but she had the chance to save a puppy instead of keeping it in a abusive home..

    From the owner: Sunburst Property Management is focused on your needs. We will manage your rental for you or if you…read moreare looking for a new place to live, our Blue Springs, MO Property-Management services provides the ultimate client experience.

    Latta Real Estate Services

    Latta Real Estate Services

    (42 reviews)

    My son just moved out of his Odessa Apt and he says it is nothing but hell with these people trying…read moreto get any of his security deposit back and on top of that they're lying and trying to get him to pay for Stuff that he never did! He talked to a neighbor and he said they did the same thing to him. They're trying to get him to pay for a countertop upgrade that had nothing to do with him living there. They're trying to get him to pay for a garage door opener that he never had even though he requested one several times do not run from these people, they will rip you off. we are in the process of taking them to court.

    This place was my only option to live when I had moved here from Wichita. Glad I don't live here…read moreanymore but I appreciate the availability at the time. Not a fan of management. Not a fan of maintenance work. When I first had moved in the tub was filthy, the counter tops were stained from many uses. Unfortunately I had missed the deadline to report the issues but when I moved out- I certainly did my best at cleanliness. I hired a cleaning crew to come in and clean. I paid for the carpet cleaning and pest control as it states on the checklist and was still hit with an $1100 bill. They don't consider the amount of time staying there but Thank goodness I bought a house and got the heck out of dodge. Whoever they use for processing payments do not communicate with each others systems very well. Also, if you have a left over balance to pay, they close the Payment portal on you and have you drive to Blue Springs to drop off your check or money order. You would think they would want the money as soon as possible at a more convenient way of doing it for their previous tenants especially if they paid on time. Management cannot handle 700-900 units. Clearly, based off the previous reviews this facility has. Yikes! Do your best to search for something better. Trust me.

    Midwest Property Resources

    Midwest Property Resources

    (4 reviews)

    I still have not been approved for an apartment that I'm overqualified for per their rental…read morerequirements . I kept getting an email stating that I did not upload documents but I can see the documents that they're saying that I have not uploaded. I'm not sure why I am not getting approval or denied email yet they keep on saying that I have not furnished all of the rental requirements. Everything that they say that I have not furnished I can see it . I'm not sure what's going on but I am truly feeling like I'm being discriminated against . No one in the office is willing to return my call nor are they willing to give me an answer on why it's taking as long as it is to get a approval or denial for the duplex . There are other reviews floating around that that shows I am not the only one that they have done multiple multiple times to other perspective tenants. The value of the place is a little bit higher than other properties with the same amenities and square footage . I like this place because it had a much quieter neighborhood . I would much rather do business with a company that is willing to communicate with prospective tenants and not make up things to prolong the weight to see if they are approved. And that time of waiting someone else could get the apartment and they say oh you just did not furnish the documentation in time. This it's not right

    I started with having them take over me trying to do a long-distance rental management, and now…read morehave two houses under their management. I have had a pleasant experience, and they pass along my belief of having a quality rental and fixing things correctly for the renters. They also help greatly with an easy way to track costs and numbers.

    Premier Real Estate Management - propertymgmt - Updated June 2026

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