I've had a great experience working with both Rob Epstein and Darren Siegel at Block & Company, as…read morea new tenant at the Country Hill Shopping Center in Lenexa, KS. Both Rob and Darren were super helpful and supportive in the process of leasing, TI buildout and opening my new shop. They provided great customer service, very professional and responsive. Great Team to partner with. Thanks Rob and Darren for your help, flexibility and support. From all of us at Team Boba Love - Bubble Tea and Snacks.

David and his team put the client's needs first and ensure an expeditious and professional…read moreexperience throughout. The consistent and thoughtful approach to solving our needs has been exceptional.

I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

I have been extremely disappointed with my experience with Ellis Real Estate, particularly with how…read morean ongoing HVAC issue in my apartment has been handled. I moved into my apartment in May and immediately noticed that the back bedroom was significantly warmer than the rest of the apartment and had little to no airflow from the central AC. Since then, I have submitted five maintenance requests and had multiple visits from maintenance and an HVAC contractor. The bedroom vent was eventually confirmed to be disconnected from the ductwork and was finally repaired in August, but the larger HVAC problem remains unresolved. Even after the vent was repaired, my AC has run continuously for more than 24 hours at times and has been unable to maintain 72 degrees in the apartment. During hot weather, the temperature has reached approximately 77-78 degrees inside, despite the system running constantly. My projected electric bill has also approached $300 for a roughly 1,200-square-foot, two-bedroom apartment. What has been most frustrating is the lack of communication and follow-through. Multiple maintenance requests were marked as completed even though the underlying problem continued. I have repeatedly contacted management, and after being told I would receive an update and repair timeline, I had to follow up again when no response came. Even after finally repairing the bedroom vent, management responded as though the HVAC issue had been resolved, despite the fact that I have repeatedly explained that the central AC itself is still unable to adequately cool the apartment. I understand that HVAC repairs can take time, especially during hot weather. What I find unacceptable is having to repeatedly ask for updates and explain that the same problem is still occurring without receiving a clear plan to address it. I have tried to be patient and work with management throughout this process, but after months of dealing with this issue, I am extremely frustrated with how it has been handled.

Front desk staff/customer service is very poor and unprofessional. Not very responsive at any…read moremaintenance requests or emails. Just like any other poorly managed property management business. I expected better.

I rent from sederson management and they are by far the most unprofessional and rude management…read morecompany in Kansas City. the duplex I live in since 2019 has been sold twice while I've have lived here . The frist owners where nice and were easy to deal with and fixed things in a timely Manor they even let me put up a temporary fence for my big dog to keep him in contained in the yard . I also had the same result with the next management company. Sederson took over just over a year ago , and we've had nothing but problems had bad experience over the phone . My main problem is over my next door neighbor for whom I share the duplex with had brought home a truck that had been stolen and recovered not knowing the trash that the car theft had left in the bed of the truck has infested with cockroaches . Of course both sides of the duplex got infested and we informed sederson management at the time oct or November of 2021 of the problem . After contacting sederson viva website generated maintenance request as per sederson managements protocol and reaching them by phone our problem that required a since of urgency was taken lightly. After not hearing from after speaking to them over the phone my neighbor and I bombed both sides of the duplex and he purchased the bug spray and bug bombs. About a month later they finally came and sprayed. This happened in November my neighbor moved out and March during that time we are still having a roach issue and the maintenance guy said he saw them while preparing the unit for a new resident. The new resident wasn't informed of the Cockroach situation. After repeated attempts to get somebody over here to spray cedarson finally sent over the exterminator which showed up at 6:00 on a Friday night which informed me that he lived in Hays Kansas which is 267 miles away four to five hours by car ride I told him that I had bug bombed the house the week before and was still seeing a few here and there even though it was late and we were on our way to dinner I went ahead and let him spray I asked him when he would be back to spray again he told me he would come back in a few weeks for what she never did after repeated attempts of trying to contact him through the maintenance of cederson management I wasn't getting anywhere but finally this person showed up again September the 15th the first time he sprayed was December the next time was in June the time following after that was the 15th of October. The exterminator and I had a viral agreement for him to return to my house every 2 weeks for the next 3 months to get this extermination problem handled, I wrote down my name and time and date on our next time for him to come spray which is going to be the 1st of October for what she did not show up nor did he call. For the next 3 weeks I could not get cedarson management to take this seriously or to get this person to come back to my house. After being fed up of not getting anywhere by phone I decided to go sederson in person to express my dissatisfaction with their overall performance and lack of urgency. After I arrived I requested to speak to the manager "josh" In private because I previous experiences with Amber over the phone we're not very pleasant ones and I did not want to talk to her because she has failed repeatedly to get this situation handled and she had told my girlfriend over the phone that sederson doesn't take pest problems seriously. Josh and I walked back to an office but I noticed amber in tow and wasn't able to speak to Josh alone so I expressed my issue and how amber isn't cut out to speak to people because her skin isn't thick enough and that I could do her job better(they didn't know I have experience in the apartment industry and that I had worked for one of the most prominent apartment complexes in Kansas City handling all of their maintenance requests) and was confident that if they fired her and hired me tomorrow that I could get this situation handled for which she can run the corner from my peripheral vision because she was standing behind me to the right threaten me with a 10-day to evict notice and the whole time this is going on iam sitting down in a chair . After telling them about how they're not resolving this pest control issue and their lack of professionalism I'm not confident that they're going to get this handled and I'm wondering why this is it more of a sense of urgency to them then amberjet threatened me with her 9mm handgun she's threatening a person who's sitting down in a chair with a gun trying to get a pest control issue handled then when they can see that I was not scared by the gun amberjet decided that she was going to call the police for what she did for which I was glad because you never know she could have shot me. And her threatened me like that just proves my point that her skin is not thick enough to do this type of work.when the cops arrived I left with no issue and wasn't charged or ticked . The bug issue was never fixed...

This Horizon property management took over Corbin Crossing Apartments which I'm going on my third…read moreyear here and they are absolutely atrocious. They keep adding extra charges every month and they don't even discuss with you. They just fall back on policies that Verizon does. I think they get paid commission on how much they can extract I can go into further detail, but I don't wanna overload this but stay away from Horizon property management and also this Corbin Crossing apartment here in Overland Park, which is where I am currently residing and I am going to get out of it

Lived in a property they had just purchased for over 6 years. Everytime anything broke, they fixed…read moreit immediately, including the entire AC n furnace, water heater, garage opener, storm screens, screen doors, disposal. Great Investment Team, and Kenney Yohn is a great guy to have for your landlord. I even found him a tenant when I left so he didnt miss a days rent.

Poorly built Apartment complex at the Edgewater in Lenexa. You pay luxury prices but you do not…read moreget luxury service. I can hear my neighbors on all sides of me and the floor above us. They have failed to resolve issues we have had.

Block had my commercial property listed for a full year. They claimed to have showed it over forty…read moretimes. I never received one contract. I gave it to Reece & Nichols and it was sold in two days.

I recently moved out of one of Truog's apartments but only because I got married and moved in with…read moremy wife. I have nothing but good things to say about them as a rental property management group. The prices were reasonable, the property was well kept and cleaned frequently, and they were quick to handle maintenance issues. I also appreciated that they would work around my schedule with my maintenance concerns since I work overnight at a local hospital. They would try and arrange the work to be done in days I wasn't working or either early morning or late afternoon, not during my sleeping hours. I highly recommend them for anyone looking for a reasonably priced apartment in the Volker/39th Street area.

From the owner: Truog Real Estate Company providing property management services in the Westport and West Plaza…read moreNeighborhoods since 1971. Truog real estate specializes in rental property in the Westport and West Plaza neighborhoods. Tour any of our vacant houses, townhouses, duplexes, and apartments at your own pace.

DO NOT RENT HERE. I…read morehave only lived here for a few months, and the number of serious maintenance and safety issues I have experienced during that short time is unacceptable. My floors are leaking moisture from the ground beneath them, causing them to become soaked. As a result, mold has developed, and it appears that the issue was previously painted over to hide the damage rather than properly repaired. I submitted a maintenance request on Sunday night regarding these issues and have still received no response. When contacting the office, I was told by Sam that there was nothing she could do because it was "not her job." I have also called the emergency maintenance line and left messages for the maintenance manager without receiving a return call. The most alarming issue involved my furnace, which was improperly connected and created a carbon monoxide hazard that could have seriously harmed or killed my family. Thankfully, a Spire employee who came to shut off the gas discovered the issue. This same employee had been allowed access without any notification being provided to me beforehand. When I informed the office about the severity of the situation and the fact that temperatures were below freezing outside, the response I received was simply, "Oh yea, I'm sorry." Additionally, my refrigerator has been leaking a dark liquid inside the food compartment and has not been cooling properly. That issue has also gone unresolved. These are only a few of the problems I have encountered during my time here. There have been additional issues as well. I have photographs and videos documenting everything. I pay my rent early every month and consider myself a responsible tenant. Unfortunately, my experience has been that maintenance concerns, communication, and tenant safety are not treated with the urgency or professionalism they deserve.

Barton Crossing. Every water shutoff valve is broken in my Barton Crossing apartment. The hard…read morewater stains my tub orange. You can hear every utterance of your upstairs neighbor. The plumbing doesn't even make it to subpar. Condensation keeps the water closet nice and damp. One water valve handle is completely sheared off. No maintenance on these units at all. AC is so taped up there's no place to install a filter. Stay away or rent at your peril