Chet is great and highly experienced. I had a rotator cuff injury and an orthopedic surgeon told me…read morethey'd have to cut me open to figure out what was wrong. Well, I guess that is what surgeons do, is operate. Chet made clear he would send me back to them if he couldn't help but after therapy began he discovered the chain of events which led to a locked shoulder and loose tendon and unlocked the shoulder with various stretches and strengthened the tendon with various homework and exercises. I went in completely ignorant and thinking that therapy was silly but it is absolutely HUGE for anyone with an injury. I hope to never need Chet again but if I do have an injury with the hand, shoulder, or other body part that he works with I will be back. I highly recommend TherAccess.

Amazing place. I could hard hardly move my hand after the break but now I'm on my way to full…read moremobility. Dr Chet is an amazing hand therapist and he cares about his patients. Grateful to have him as my therapist and can't wait for full mobility and recovery!

Dr. Jenkins: . He's world class…read more Wake Ortho: because their voicemail system is a brutal loss when it comes to customer experience.

Jaclyn is the lady who helps you when you walk in! A lovely receptionist! Pleasant and efficient…read moreand smiles! Good start and Megan and Shirlene were also great! Charlene was our PA and she was awesome!

I keep getting bills from them 3 months after my surgery. I was told the post-ops were covered in…read morethe initial cost of which I paid my portion up front. That wasn't the case. I was charged for another x-ray. Then I was scheduled for recurring PT. I went to two visits and had to pay $203 for the first and $187 for the second. I quit going due to the cost. Then a month later I get a bill for over $600 for the first PT visit. How can a patient know what to expect? It is unreasonable to be so off in their estimated cost. They had my insurance so I'm stunned they can't get the estimate even close.

I am very pleased to report the successful removal of my ganglion cyst from my left wrist. I had…read morefelt pain for months when I would try to do my floor exercises, turn a knob or the steering wheel. Prior to seeing Dr Jeremy Miles I had seen two other doctors who were afraid to remove the cyst because it was located on an artery. Dr Miles successfully surgically removed the cyst and now I am pain free when I do the tasks I mentioned earlier. Thanks to Dr Miles and his team! Teresa Howard

Care is way better than 1870. They have antibiotics, anti…read morevirals, and joint replacements, cardiac stents. No draining of evil humors. They have propofol, no chloroform or ether for these anesthesiologists! They also serve people of all ethnicities and take most kinds of insurance. Can't say enough about this place compared to what we had 150 years ago

THIS REVIEW IS SPECIFICALLY ABOUT MY MISSING PROPERTY! I was…read morehospitalized at UNC Rex from May 21, 2026- May 29, 2026. Knowing the complexity of my many chronic health conditions and my long medication list, it would be important to me and the staff if I bring my detailed medication list, so I emphasized, many times to make sure my property arrives to my room with me, yet, it was lost for 24 hours hours. During that time, after a complex spinal surgery, I wasn't given my correct medications, or the correct doses at the correct times, which happens frequently when I'm hospitalized, not only at Rex. Once it was found, after I complained to Patients Relations, the head of security came, but for reasons I still don't know. He did a good job explaining how the security process was supposed to work, but he didn't explain how my property got missing. especially, after me emphasizing it's importance to my hospital stay. It was as if he couldn't realize the procedure wasn't relevant. What's relevant is what actually happened and why. His explanation was the most incompetent, unprofessional, and unethical explanation imaginable. His staff members were sleep so he, evidently, didn't think that losing my property was worth waking up his staff members, who knew the details of what happened. As if that wasn't demoralizing enough, he then told me to file a complaint while walking out. Mostafa Foluke'.

Used several types of care here and have had mixed results…read more Facilities are clean and new. Equipment is satisfactory. Team members are mostly excellent. Online Patient Portal is satisfactory.

Insurance confusion. Attempted to make appointment per my PCP but was told I was out of network…read more Called my insurance case-manager who said I AM in network. Took a week to get it worked out. Not sure if I want to be seen here.

Yesterday, I had a knee injury that was quickly swelling up. I filled out a form online to get an…read moreappointment with their urgent care, and literally one minute later, received a phone call to schedule. They were able to get me in almost immediately. Once there, I was quickly brought back, given xrays, and then saw the orthopedic specialist on staff, Dr Blaine Etzel. He immediately put me at ease with his warm, laid back and caring personality. He asked me lots of questions, gave my knee an exam, and showed me my xrays. He even gave me a copy of them without my asking. He explained exactly what was going on with my knee, referred me to PT, scheduled me for a follow up appointment in 4 weeks to come back here and see a knee specialist to make sure PT was working, and just answered all of my questions so thoroughly. He even offered me an immediate treatment to bring the swelling down and help with the pain, which I decided to accept, and am happy I did. Today, the next day, I'm already feeling much better, even though I know I still have weeks of PT ahead of me. I was so impressed with Dr Etzel and highly recommend him - it couldn't have been a better overall experience. I believe he works urgent care Fridays-Sundays, if I'm correct. The lady at the front desk was also super kind and easy to talk with. I just moved here from Austin, TX, where the options for a sudden knee injury are either generic urgent care or hospital emergency room. These places are useless, and all they do is xray you, give you crutches, and then have you call around to schedule with an external orthopedic specialist. This takes time and effort, and then you take the first available appointment, which might be a week or so out. Then that person will finally do the correct exam, tell you what they think is wrong, and then write a referral to PT. So it all takes a very long time with no quick answers. This was SUCH a better, one-stop experience, and I left knowing what to do! You can even come here for the PT or an MRI if you chose. They have it all here! Just so impressed by this place and grateful they were here for me.

I've visited this location a few times when taking my mother to physical therapy and for an…read moreOrthopedic surgery consultation. The staff is always professional and they go the extra mile to assist. The reception phone etiquette is top tier. They're always able to accommodate me with rescheduling and today I had to make an appointment for a Walk-in for my daughter. This location was highly rated for sports physical therapy and urgent care needs. My daughter is an athlete and often she experiences sprains when competing. Today's walk-in appointment was excellent. We met with Jake & Anna. They saw us right away and helped us with choosing an affordable & supportive ankle brace. Thanks to the team. I love how convenient this location is from home and the late evening hours.

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.