The knowledge and information I received was very helpful. They worked around my schedule and was…read moreunderstanding of my needs. I am not finished with the therapy I started and I plan to continue. The staff was friendly - a great environment. Doug Rasmussen

Very personal and professional. Worked around my budget and time constraints. Just what I needed…read more Nice facilities, modern equipment.

The receptionist, Jean-Luc, was insanely welcoming. He was very helpful and patient with me. I…read morewould totally recommend this place because they must be doing something right!! Thanks Jean-Luc!!!

I can't say enough about Fred. Symbii Home Health in Idaho Falls. He go above and beyond every…read moresingle day, not just providing excellent care, but truly seeing patients as people, not just a number. Home health can be challenging at times, but Fred handles everything with patience, kindness, and genuine compassion. Knowing my mother in his care gives me incredible peace of mind, even when I'm far away. He is the kind of nurse everyone wishes they had, professional, caring, and genuinely dedicated. Symbii is lucky to have him!

Symbii Home Health and Hospice has two agencies. One for terminally ill (hospice) and home services…read more(Home Health). This comment pertains to the latter but should be considered to possibly reflect the Hospice service. HH is operated by staff that are essentially incompetent in many topics of health care and maintenance. They listen poorly and understand less. It is pitiful when you go the extra mile to explain and they misconstrue and become defensive. PCP providers essentially phone it in, visit reports filings for some take a month, and requests are garbled. I had 2 PCPs. Both were nurses. The first moved on, I complained to the point where I no longer would see him. Both appeared to be phoning it in on a regular basis without accomplishing tasks for the actual benefit of the patient. Both used cut and paste paste histories with out addressing current and neglected pressing issues. The positive factor was one Wound Care Nurse who treated me at another agency, but quit that for Symbii. He was competent and diligent but quit seeing me for inadequate reasons. He was good, but the house is on fire. You should get the point. Avoid Symbii, if using Symbii, check patient progress and possible negligence.

Absolutely AMAZING !!! The kindness and compassion from the clinicians and the office staff has…read morebeen so refreshing. They have shown that they genuinely care about other people and their loved ones. I would 100% recommend this company to anyone looking for a great HomeHealth and Hospice agency.

From the owner: Welcome to Hands of Hope Home Health & Hospice, a Mission Healthcare Company, your oasis of care in…read moreIdaho Falls, Idaho. Our dedication to excellence illuminates every aspect of our service, ensuring your comfort and well-being are our top priorities. Like an extended family, we embrace you and your loved ones, offering support and solace during challenging times. At Hands of Hope, compassion and professionalism form the cornerstone of our approach. Whether it's the nurturing care provided by our skilled nurses or the compassionate guidance from our hospice specialist, every interaction is infused with warmth and understanding. Let us accompany you on your journey providing comfort and peace of mind every step of the way.

I am an athletic 50 year old who just had my knee replaced. Dr. Rawlings has been my therapist…read more Dr. Rawlings is amazing. Very professional and up to date on latest methods of physical therapy. His staff is kind, eager and very capable. The are pleasant to work with and professional in their work. Though his therapist are young, (college interns), they are extremely bright and capable. Dr. Rawlings goes beyond normal care. He is sensitive to my needs and willing to push me for a better recovery. In truth, I know of the other therapist in town, and Dr. Rawlings far exceeds anything that I have met, heard about or have known those under their care. I always feel bad for them when they tell me how their therapy has gone or is going in comparison to the care I receive. Dr. Rawlings is the best choice in our region.

I injured my knees while at school at the BYU-I campus. I was recommended by a roommate to do…read morephysical therapy here, and I LOVED it!!! Jody was knowledgeable and was able to tell me more about what was wrong (which the doctor couldn't), and what I needed to do to fix it. All the staff are really friendly, and make a point of learning your name. I was only going to be on campus for a few more weeks before heading home, and let them know upfront, and the service didn't change. Jody and Dustin answered any questions I had and were willing to explain what they were doing, the reasoning behind it, and the benefits that would come from it. I improved significantly in my few weeks, and though I'm not yet fully recovered, I'm currently looking for a physical therapist at home who will continue what they did for me.