This is not my favorite facility. The employees are friendly and professional but there have been…read moremyriad problems we have had with them. In the past contact has been difficult. I don't personally get seen here but my oldest does and we have both had issues with the doctor they see. I've spoken to them more than once about contacting their insurance and seeing if they can switch doctors. I feel they can get much better service someplace else. I'm sure for many they are a great place but for our personal experience they are not the best fit.

First time at this location and I was greeted with and shown such kindness throughout the whole…read morevisit by all the ladies in office. I got my appointment time mixed up and showed up early, they explained that the reason I couldn't be seen at that time was because the doctor I needed wasn't in yet being that they share their office with another practitioner. They were extremely kind and let me fill out my paperwork and give them all documentation since I was already there that when when I came back that afternoon I would be ready to go. Mr. Maganti was who I saw and he was extremely professional and made sure I was heard as far as my concerns were. I look forward to continuing to be a patient at this office.

Great place and great care. Not only is the doctor office always clean.. the staff at the Southside…read morelocation have always been pleasant on the phone and easy to schedule appointments also in a timely manner. LouAnn Albano ARNP is the best! She is very caring and takes time with her patients. You do not feel rushed to get in and out. LouAnn takes time with you and makes sure all your question are answered and concerns' are addressed. Love this place.

The good thing about this place is that it's a clean and nice facility and you can usually get an…read moreappointment on short notice. However, I was not satisfied with the care I received. The last time I came here was to see Dr. Kattan to go over a "possibly abnormal" EKG for a government position I had applied for. The EKG was taken at another clinic by a flight surgeon. He said is it was most likely normal but wanted a review from my primary care physician saying it was normal and that I don't have a history of heart problems. I have a few Doctor friends that I had look at the EKG and all said that it was normal and that some people had inverted t waves and so long as I've never had chest pains or shortness of breath, that it's normal. All 3 of my doctor friends asked me before hand if I've ever had chest pain or shortness of breath and I responded no. When I visited Jay Care, they of course took a copay. They took my vitals and then I saw Dr. Kattan. She looked at the EKG, knowing that I have a clear medical history, and asked what I needed. I told her I needed a letter on letter head from her to the government agency saying that my EKG was normal. She told me that it wasn't normal without asking any questions about me. I advised her what the other doctors said (including one cardiologist). She didn't really fight me much, and wrote on a prescription pad that my EKG was normal and signed her name. I repeated that I needed it on letter head and that she had to send it. She kind of just shrugged and said to give the note to the front desk to make a copy for my file and that they would take care of it. Then she asked me if I wanted to do blood work. I said no, I feel fine and don't have any symptoms. She seemed shocked. I repeated that all I needed was the letter. That ended the appointment. I checked out. I kept following up to see if they had sent a letter. Finally two weeks later when I called for the 5th time, they told me that Dr Kattan wrote my letter and gave it to me (she was referring to the prescription paper). I repeated that it wasn't sufficient and that I needed it on letter head and that Jay Care had to send it. Bottom line, 6+ months later they still haven't sent anything. I had to go to another clinic that I had gone to before I'd started to go to Jay Care. The doctor took a look, asked me about chest pains and shortness of breath and then quickly determined that it was normal and that I was just one of those people with inverted t waves. Dr. Kattan is no longer my physician and my last visit was basically me paying for nothing.

Dr. Scottie is a wonderful provider. He always makes sure to explain what he's doing and it…read moreactually makes sense and really works. After only a few weeks Ive been feeling so much relief. I started seeing him around 23 weeks pregnant and it has made a huge positive difference for me. I feel confident in his abilities to work with my body during this time and I'm excited to have access to his services throughout my pregnancy. Ruby at the front desk is a sweetheart, always greeting me with a smile. They get you in quickly and the office setting is clean and comfortable. I highly recommend cleveland heights chiro!

Staff is extremely friendly and professional ! The care is the best ever. I can't say enough good…read moreabout Dr Ison !

If I could rate zero stars I would. I should start with the…read morefact that I have only left reviews for places that I absolutely adore- look at my profile and see I have never once complained about a clinic before. I wish I could say I was being dramatic- as this "fine office" made sure I felt "dramatic" before finally leaving after a two hour appointment. I have given them chance after chance- hoping and praying something would finally help. Firstly, I have driven my aunt to excel pain and spine for years and she has seen excellent care from Dr. Patel. He is kind, has a well developed listening ear, advocates for his patients, and is all around an excellent dr and man. He goes as far as to call my aunt "Aunt F****" and always greets her with a warm smile and a hug. I brag on him so much to distinguish him from this place and highlight how he is separate from this. I was told I had to see a PA my first visit and could follow up with him later. The first Pa I saw was kind, compassionate and explained everything thoroughly. I did leave crying only because I would be waiting two weeks for injections and two weeks after that for my f/u after already dealing with this pain for months. Also my kidney levels are off ( my creatinine is high) because of how many NSAIDs and tylenols I've been taking to try and cope. I did mention that the ER doc I saw was extremely compassionate as she had dealt with the exact same thing and had to have surgery for it. She even mentioned that nobody truly understood what it was like until they experienced it and that she understood that there was a struggle and stigma around this type Of pain. She advocated for me heavily and prescribe pain medication to help me so far. It was the only thing that could help me get out of bed only because it gave me just enough relief for me to do my dishes without tears, run to the store (with someone to carry things), go to physical therapy or my doctors appointments without too much assistance. She let me know I would be eligible for those (very much only a possibility and only if the injections didn't work). I said absolutely i don't want to need them I just don't know how to make it to that apt without being able to take NSAIDs or anything. She prescribed the meloxicam for emergencies, but unfortunately it isn't worth it often to take. I understand my youth and that I'm too young to be facing this but I am and my symptoms are real. The last thing I would like to do at my age is sit hours in drs offices, or on phones with them. I want to be at my job that I love, going out with friends on the weekends, or just to get out of bed without tears in my eyes. Instead, I'm having to ask for help for the simplest of tasks, sleep my life away, face criticism and accusations most appointments, and constantly fight for myself and my health every day. The wait for the injections was unbearable. I called a week after the apt and begged for new meds or something to help. The said it would be no problem to up my pregabalin and to change my muscle relaxer. The walgreens it was sent to would not take my insurance so I had to call and request it to be sent to a new one on a Friday. Never received them. Finally the injection appointment I had so desperately looked forward to came, they were extremely painful but went smoothly. The dr even stated that while I took them well, he could see and feel how much pain I was in. He told me I was strong and did great and to ice it. I mentioned the meds to him when leaving, he said no problem he'd fix it. A few days goes by and I never get my meds. I say to heck with it I'm already suffering I can't keep begging them, it takes too long to get an answer anyways. Plus when you're throwing up from getting out of bed too fast, you don't have too much energy to wait on hold for an hour. So I keep going, trying to stay positive. I'm waiting each day, praying, begging God to let them work. Each day I was disappointed. I finally see my pcp who finds that the meds were sent to Walgreens but never sent to Publix. I say don't worry I'll call Walgreens then. Walgreens states they have nothing in their system. I have to call my pcp's emergency line to have them filled and as the angel she is, she fills them. Please continue to next review

Dr. Tzaras and PA mrs. Veronica are exceptional providers. They truly listen and care about you as…read morea person and not just a number like most drs/staff. The lakeland excel pain and spine office is where you need to go for all your pain injections, procedures, etc. Dr. Tzaras does my injections and knows where to inject to get to those problem areas. As someone who has worked in the medical profession for over 25 years i can not say enough high praise. ​

I was able to set an appointment the same day. The attention to detail by the doctor was great and…read morehas a friendly staff.

I went in with extreme pain I left 90% better my first visit it is extremely affordable out of…read morepocket nice staff great doctor! Highly recommend.

This review is for Dr. Alex Mierke…read more One of the Best Orthopedic Surgeons. Highly recommend him to anyone. If it wasn't for him listening to my symptoms and finding the problem, I wouldn't of had my life back. Went to multiple providers that blew me off and only wanted to encourage Physical Therapy. Thank you so much. Dana McCormick

AWFUL! Wait times can be 3 hours. Doctor messed up my knee replacement so bad I have nerve damage…read morein my shin and foot still after many procedures 5 years later! They also charged me a late fee for cancelling after I got their VM for 3 days and left a recorded message! This is a racket! Terrible doctors!!! Find someone else !

The place is super clean and calming. The staff is awesome and always kind. They are extremely…read moreaccommodating. The doctor was great. At my first appointment she took the time to answer all my questions and I didn't feel rushed, but more importantly I didn't feel like I was holding her up for other patients. They care about their patients and the succeeding!

Check in went fine, my wife was here for mri and x-ray. After her mri they said they could not find…read morethe x-ray technician. 20 min+ now told their behind? one girl at front desk trying her best to keep up. Suggest looking for another place for your radiology needs.

The staff are super nice. I was am little annoyed with this company. I have been going to a…read moredifferent company literally two building down from this place. I normally get a call & a reminder. From this place I only got a text 2 day before my arrival. Then imagine my shock when I had to pay $240.00 upfront. Or ally, my mammogram are free but I didn't know I was getting an ultrasound. If they call me in advance would've say no thanks just the mammogram. I think I am going to change my provider for lack of transparency and this place as well. Lack transparency.