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    Winter Haven MRI ; MRI Associates

    3.0 (10 reviews)
    Open 6:45 am - 6:00 pm
    Updated 2 months ago

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    BayCare Outpatient Imaging - Winter Haven

    BayCare Outpatient Imaging - Winter Haven

    3.0
    (2 reviews)
    0.5 mi

    January 19th I had an MRI and January 20th I had a mammogram at BayCare Outpatient Imaging. This is…read morethe second and third visit I have entrusted BayCare Outpatient Imaging with concerning my health. I have nothing negative to say about the care I received. Coleen was the receptionist / office manager who greeted me. She was polite, helpful, and just plain sweet. She was patient with me when I forgot about new year deductibles and she had no rudeness whatsoever. I had my MRI with Leah and Karen and the ladies were caring and compassionate. Leah recognized I was cold and offered me a warm blanket. The ladies I met were professional, kind, compassionate .... nothing bad to say about them or my care., The next day, I came back for a mammogram. Spoke with Coleen again. I thanked her for being so patient with me and she said, that is what I am here for. She said that with a sincere smile. I went with Kathy to get my mammogram and she was just like the other ladies. Professional, courteous, friendly, informative, patient. I give BayCare Outpatient Imaging 10/10 stars ! Not because of the easy parking. Not because of the clean facility, but because of the people working at the facility who care for me with compassion, professionalism, and sincere kindness. Thank you all who have spoken with me over the phone and / or waited upon me at your facility. I appreciate you kindness and professionalism. Laurie A. Smith, Haines City, Florida; January, 2026.

    The female that does the ultrasound is extremely rude and rough, after my pelvic ultrasound I got…read morepain due to her pressing my ovaries, and even started my test with a student, I will never go back horrible to say the least.

    A T Radiology

    A T Radiology

    2.1
    (14 reviews)
    11.0 mi

    Wonderful folks, made the process very smooth. In and out! Front desk is fantastic and very…read moreaccommodating!

    If I could, I would give AT Radiology zero stars! was scheduled for an MRI at 8am on 6/22/26 at the…read moreDavenport location. I arrived shortly before they opened at 7:45am. I signed in, when they called my name they said my MRI was canceled due to they called me to confirm my appointment and my phone was disconnected. I never received a call. I asked them what phone number they called. The told me a phone number I had never heard of. They also had my correct phone number on file. They said they call the second phone number, which was the incorrect one. They said I would need to reschedule for the next day. I asked to speak with the manager. She said they try both phone numbers. I doubled checked to see if they called or left a voicemail, they did not. The manager said they also text to confirm, I said I did confirm yes to the text. They never once apologized. I scheduled for the next day. When I left, I called scheduling to see if I could get in at another location today. No openings today. I asked to speak to the highest person in charge. I told her what happened at the Davenport office. She said we texted you to confirm appointment. I told her I responded yes. She said they never received it. I told her I received a response "Thank you! We look forward to seeing you." She said their is nothing we can do and do I still want my appointment they rescheduled for tomorrow. Also, when I called to make the original MRI appointment on 6/4/26 I was caller 6 in queue. When it got to me the call dropped. I called back and now was caller 13 in queue. I decided to drive over to Davenport office to make an appointment. When I went there to schedule my MRI, she said they need to request prior authorization with my insurance company before they can schedule my appointment. I told them I do not need prior authorization with my insurance company . They said they do, which put me 2 weeks out to get my MRI.

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    Winter Haven MRI ; MRI Associates - radiologists - Updated July 2026

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