I have been to see Dr. Soohoo twice in the past 2 years for a hearing issue. I've had very…read morepositive experiences both times. In addition to his knowledge and expertise, he has an excellent bedside manner and takes his time to answer every question I have. The office was able to fit me in for a same day appointment. There was a little bit of a wait, which I didn't mind having for the best treatment from both the audiologist and the doctor.

Letting someone into your nose repeatedly is a very personal experience. They're inside your face,…read morerummaging around, looking for answers. The rummager is someone you must trust, put faith in, and welcome into your life. Unfortunately, I trusted Derek Soohoo. I let him in. FLASHBACK - I'm 13 years old, sitting at a cafeteria table. Undoubtedly, I've been having another great day at Middle School, where I really came into my own. However, one of my classmates points out that I breathe out of my mouth all the time. I had never heard the term "mouthbreather," nor would I have understood the necessity of the phrase, because I legitimately did not know people breathed out of their noses. It was on this day that I discovered my nose was deeply inferior to other noses. FLASHFORWARD - It's time to address this tremendous nasal inferiority. Emboldened to change my life and respiratory capabilities, I ambled into Derek Soohoo's office. After several visits, he decided surgery was the path to correcting my deviated septum, polyps, and other snout dysfunctions. At this point, I'd given Soohoo the keys to my face without hesitation. Cut away, I thought! DAY OF SURGERY - The anesthesiologist tells me to count down from 10. I make it to about 6 until I completely zonk out. When I wake up, the surgery has completed, and my throat is in tremendous pain. After Soohoo claims repeatedly that this is merely a symptom of thirst, I am sent home to recover. It is there that I discover I am bleeding from my throat. After being put under, apparently they accidentally gashed my throat with the breathing tube, adding quite a bit of anguish to the recovery process, which took significantly longer than it otherwise would have. POST-SURGERY - After the throat incident, I was certainly wary of Soohoo, and what had actually been accomplished in the surgery (I'd later discover, very little). Follow up appointments with Soohoo were insanely unprofessional. At one point, he kept us in the waiting room for over 2 hours, later claiming to have forgotten we were there. After several bizarre check-ups, I decided to stop going, and instead check with other ENTs to really determine the effectiveness of his surgery. As it turns out, he failed to open up my sinus passages, and it would require three additional surgeries to correct his shortcomings. As far as I know, the only thing he did properly was remove the polyps, which is for naught without the ability to breathe in that newfound territory. Ultimately, Derek Soohoo is a cautionary story of betrayal. He entered my face and left me in arguably worse shape than he found me, not to mention our wildly irritating experiences in his doctor's office. I recommend highly that you keep him far away from your tender face, and seek assistance from other trusted ENTs of Westchester.

I arrived for my appointment and ultimately left without being seen due to unprofessional behavior…read more I was left waiting in the exam room for a long period while the physician was engaged in personal conversations with staff and later speaking with a colleague. There was no communication or update about the delay. After waiting without any acknowledgment, I decided to leave. I expect basic professionalism and respect for patients' time, which was not my experience here.

Why have my wife's MRI results, that are now ten days old, not been communicated to her yet?…read moreWhy did Dr. Jablon not call her back today,(day ten), after his assistant, said he would at 11 am, this morning?

Best doctor I've ever met. He was very helpful and does an excellent job on everything. I recommend…read morethis doctor to everyone.

Dr Gittelman operated to correct my deviated septum. I noticed that I was able to breathe better as…read moresoon as I woke up from the operation. He made me feel very comfortable and at ease with his mild bedside manner. I highly recommend Dr. Gittelman.

Dr Kates was very kind and polite. He was was very accurate with my diagnosis. The office staff was…read morevery pleasant. Nothing but great things about ENT and Allergies professionalism.

Dr Mener is absolutely wonderful, and made the process of our 18 month old getting ear tubes easy…read moreand as informed and relaxed as possible. Our son is already doing noticeably better two weeks after surgery. He is deeply knowledgeable, has a great bedside manner, and obviously cares that his patients are informed in their decision-making. We highly recommend him and his team.

The staff in Mee Rochelle are not professional at all. My mother, my daughter and myself has been…read morepatients until today. My daughter has severe ear infection and is not the first time that grandma had take her there in the past. Stefani G the manager states that in January 2024 you need a form to let someone else besides the parent . this is very unprofessional . The front desk is the worse ! Be aware !

This place is a nightmare. Patients are neglected beyond imagination,left to wallow in their feces…read morefor hours, yelled at by the aides,the food is disgusting, and the floors are filthy. The aides neglect to respond to patients, and when they do it's in slow motion. They often leave the call button out of reach from the patients, seemingly on purpose. Let's just say that if you are there for rehab, you'll get 1 to 1.5 hours a day's worth (Allen and Michael were great), but the remaining 23 hours might as well be a prison sentence. My relative was there for 1 month. He complained every day about mistreatment. For example, he asked an aide to help him put his watch on the charger that was 2 feet away. She said that she was too busy and never returned. But the worst part was in regard to calls for bathroom assistance. In almost every instance, he had to go in his pants because the response time was over an hour. They attitude of these aides was never solicitous, rather they would bark at patients "you wait!" or "I'm busy". Try calling the nurses station, you'll find that you'll have better luck getting through to the DMV. Never once did I get through or get a call back from a message that was left. Credit to Case Manager Marta Tejada who was responsive and seemed to care, but was hamstrung by the incompetent and understaffed team. I visited this facility back in 2019, the piano in the common area was tuned and nice to play. Now, in 2026,the piano is broken, and has not been tuned in years. This piano is a metaphor for the facility

The negative reviews about not being able to get a hold of anyone are absolutely true. Even after…read morefinally getting to speak to someone, I informed them that I've been calling for two weeks trying to get a hold of the nurse in charge regarding my loved one. They said they would make sure she calls be back, well I better not hold my breath! Two more weeks have gone by and no one has called! I'm going to have to fly down to NY to speak to someone. Oh are they're going to hear it!!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.