Many years ago I had Dr Wes Jones- he was absolutely the best & caring physician- I was a patient…read moreof his for about 16 years- Since then I am not pleased with my care at this facility and will probably never return since my last visit 2023- the office/scheduling personnel were completely unprofessional and rude & uncaring - ZERO rating if possible

I have been a patient of Dr. Jones for several years and have found him to be caring and very…read morecompetent. His nurse, Rebecca, is the epitome of professionalism with such an eye to every detail. I have always been treated with curtesy by the office staff. Very pleased with my many treatments!

I guess Dr Vernon is an ok doc, but his office is the most poorly run I have encountered in over 30…read moreyears of dealing with my own healthcare issues, having lived on both coasts of the US. They do not answer the phone and they do not return calls if you leave a voicemail. If you happen to get someone to actually answer the phone, you will learn very quickly that you calling is a problem for them and they will then forward you and ask you to leave another voicemail. They do not care and you will actually hear that sentiment in their voice, clearly. It won't matter if you're cordial in every single encounter or how mannerly you behave in general. They simply do not care about resolving even the most simplistic of administrative/insurance issues. You will spend weeks battling and agonizing before you get a return call, if one ever actually does come. His office didn't bill my procedure correctly; they used my member ID but not the correct insurance. So when the anesthesiologist billed my insurance company, said company had no filing about a colonoscopy procedure actually occurring. So my insurance sees only that I had some anesthesiology services on a certain date. That alone is a $600 bill that only $108 of which was covered because there was no procedure tied to it. If my insurance company had received the billing for the actually colonoscopy along with the anesthesiology, all of it would have been covered at 1000%. My procedure was literally 7 months ago and I have fought and battled with Dr Vernon's office/billing staff. I'm now about to have to pay $492 for the anesthesiology or face being sent to collections, all because Dr Vernon's office didn't file with my insurance prior to the anesthesiologist filing. I know I gave him the correct insurance info and the proof is in the fact that the anesthesiologist successfully filed their portion of the claim. I will NEVER return to this office and whenever the subject of gastro issues/routine colonoscopy comes up in conversation, I will do everything I can to warn folks about what they'll likely face should they choose Dr Vernon. I will also be warning my PCP that he is destroying his own credibility with every referral he makes to Dr Vernon.

Dr Vernon and staff are awesome. They were friendly and the procedure went well. He explained…read moreeverything to me and my husband. I would highly recommend him.

This place has the best staff in taking care of patients and assisting them in the best care…read morepossible.

Today I took my friend to Clayton Endoscopy Cener to have a colonoscopy…read more I was observing the staff while I was in the waiting room. Everyone was so pleasant and upbeat. They were the kind of people you need to be around before having a procedure like that. Tina and Gail were outstanding and made my day. I highly recommend this office. My friend says that Dr. Shah is excellent, too! He is very personable, very caring and does not rush you out the door.

Can never get someone to answer the phone. They tell me can you hold a moment and switch lines…read morebefore I can answer.

My family and I were under the care of Dr. Angie. My father suffers from a heart condition, my…read moremother experiences sleep difficulties, and I have been diagnosed with ADHD. Dr. Angie prescribed medication for my father without arranging a follow-up appointment to assess its effectiveness, and the same was true for my mother. The medications prescribed by Dr. Angie resulted in severe side effects for both of them. Additionally, I have had to change doctors three times without any notification since Dr. Angie's departure. Consequently, I was required to schedule three wellness check-ups within a span of three months to obtain my prescriptions. It is unacceptable for patients to endure the consequences of the inadequacies in your facility's operations.

Dr. Williams is a very competent doctor and knows her business. I've had several procedures…read moreperformed by her and all went well. My only problem with her is that she's very busy and doesn't always answer your questions or does so in a very hurried manner. I had a severe rash and she never examined me. She recommended a baby ointment at the pharmacy. I tried it but no relief. I then made an appointment with her PA, Keith, and he examined me and correctly identified the problem. Had she taken the time to examine me, she would have been able to diagnose me as well.