We have unfortunately been coming to this practice every 3 months for three years and we have NEVER seen the doctor within an hour of our scheduled appointment time. We used to show up early, but that only resulted in more waiting time. Typically, we wait for at least an hour before seeing the intake nurse, then.another.hour before seeing th doctor. Multiple letters to the practice and a personal meeting with the office manager have resulted in zero improvement. The Office Manager acted as if she had no control over scheduling. read more

The receptionists are HORRIBLE! I understand there might be a lack of impatience due to the people they get but why be rude off the introduction??? I went in for a quick lab test the lady at the front desk didn't greet me gave me my paper to fill out and was laughing texting on her personal phone the whole time she lacked professionalism and when I paid my co pay I reached for the receipt she laughed out loud saying I grabbed the wrong one. Read the room. They are understaffed, I had a girl take my blood pressure then proceeded to call her higher up because she didn't know how to pick the correct labs I needed to do. Then I wait 3 weeks for results I end up calling the desk and they keep switching me to different departments then just hang up. I call back and explain they are just putting me on hold and hanging up but before I even finished they rude receptionist interrupted to say IF YOUR ON HOLD ITS BECAUSE WERE WAITING FOR THE DOCTOR... I told her the line is hanging up from your end and she said hold please... such a waste of time teach them decorum read more

This is a hurry up and wait facility. They tell you to be at your appointment 15 minutes prior to make you wait over an hour before being seen. Once they get you to the back, guess what, you're waiting some more. We had an appointment at 10am, it's 11:17am and we're waiting in the back. Jesus take the wheel. ‍ read more

Horrible bedside manners. When a request was made Dr. Uba and the younger African male stood in the hallway joking about it. Wait time was over an hour to only be mocked. read more

I've had to reschedule 4 appts because the nurse called out of work, 3 of those being the same appt I had to reschedule several times. Once again I'm told I need to reschedule because the same nurse called out of work. This time was for a medication I was told I needed to get weekly on the same day but was told I needed to reschedule for 4 days later. Dr Uba told me he was scheduling me for the "weight loss program" but didn't tell me there is a $165 fee. I wasn't told that until the day of my appt. Then I wasn't told there is an additional fee for the medication until I was in the room. On the day of my 1st follow up I was called to reschedule because the nurse had called off work and she's the only 1 who has access to the medication. This seems to be a common occurrence with this nurse. When I asked for my money back because I'm not able to reschedule appts as often as I've had to I was told they don't do that. When I explained that I've worked in Doctors offices and I've never seen where only 1 nurse has access to medication and that there were always other nurses who had access and even the doctors themselves had access and I was told it was important to get the medication weekly on the same day. The man agreed that the medication needs to be given weekly on the same day. I told him that the office is ran poorly and patient shouldn't have to reschedule several times because 1 nurse makes a habit of calling off work and there is nothing put into place to keep the office and appts flowing because she is "the only 1" who can do things in that office. After I told him that the "weight loss program" was a scam because they were taking patients money but not holding up to their end of the program I was finally offered my money back. I had my thyroid completely removed in 2019 at that time I was told the surgeon WAS able to and DID remove ALL of it completely. Dr Uba in 2025 told me that I still have my thyroid. I explained to him that I had it completely removed in 2019. He insisted that I still have "some" of it. Dr Uba had me schedule an ultrasound, in his facility, the tech who preformed the ultrasound asked what I was getting done. I told her I was getting an ultrasound of my thyroid that was removed in 2019 and wasn't there. She said that I have no thyroid and it's completely gone. When I went back for the follow up Dr Uba said I didn't get an ultrasound. I told him I did and told him the date. His response was that they had nothing about me having an ultrasound done. 45 minutes later he came back with a paper that he "found" that said I have residual thyroid tissue. For 6 years I've not had any thyroid/thyroid tissue but by some miracle Dr Uba found it. I whole heartedly believe he WOULD not swallow his pride to admit he was wrong so he decided to say there is residual thyroid tissue so that he looked correct in the matter. I've since had another physician who said that made no sense and they would be interested in knowing what he is thinking and his thought process because thyroid tissue isn't going to grow back once it's all removed. I told Dr Uba that I had 1 parathyroid removed to which he started I have half of them. There are 4 parathyroid's and 1 being removed isn't half of them. This is a horrible office in practice and how they treat patients. The convenience, or what seems convenient, of having the number of procedures done in on1 office is not worth the lack of concern for patient care or the lack of concern for the patients time. The convenience of having procedures such as ultrasounds, x-rays, PFT, labs drawn etc are a convenience to the Doctor himself because he bills insurance for these procedures and he gets the money for them rather than another facility. This office is poorly ran and the Doctor knows how to get money from insurance. Insurance fraud is illegal and he has unnecessary procedures done in office and insurance is paying for it. This Doctors office is not about patient care but instead is about padding the doctors pockets. This is the MOST unethical Doctors office I have ever been to. read more

was seen very quickly, diagnoses for diabetes and bp ! all staff was very friendly and had my best interest at hand! give them all 5 stars everyone was very respectful and communicated very well for all my needs from physician and nurses! read more

I went to the urgent care! Called ahead just to wonder if I can walk in and how many people were ahead of me. Came in 2 people ahead I was in an out less than an hr and a half. I thought I had the flu they did everything they needed to and come to find out I am pregnant!! The woman at the front can be a little cold but she deals with not the best people but the nurses and the doctor starts with a K (Kya? Kyra?) is amazing. Thank you guys for everything you do!! Even the lab people are so kind!! read more

Rapha Primary Care Center - Internal Medicine Near Me - Fayetteville, North Carolina