I used Travis' service when moving out of my apartment this past March. He was hired to clean the…read morecarpets (2 bedrooms and stairs), bathrooms (2 and a half), refrigerator and clean my couch. He was very nice and clearly ambitious. I'm giving him 1 star because Travis failed to clean the refrigerator and that resulted in a $100 cleaning fee when I moved out. The services took place on 03/27 and my move-out was 03/31. I had already moved into my new place on 03/18 so I was no longer living at the apartment that he was hired to clean. On 03/30 I did a final walkthrough before surrendering the keys and noticed the error so I sent him photos and asked if he could come back; no response. 03/31, I called and sent messages to see if there was anyway that he could come back and finish the job but again, no response. On 05/12 when I finally heard from the leasing office about returning my deposit, they sent me pics of the refrigerator and suggested that I get a refund to make up for some or all of the cleaning fee that I would be charged so, I reached out once again and still to this day Travis has never responded. I am so disappointed especially because I gave him such a generous tip and told my friends and family about him after meeting him. I DO NOT RECOMMEND his services at all simply because he refuses to even respond or refund me for causing me an additional fee for something I paid him to take care of. I wasn't going to say anything but as someone who reads reviews, there's no way he should have all 5 stars with behavior like that.

Amazing service and reliable. I loved the smell of the products and the friendly customer service…read more Everything looked spotless.

The BEST ... most reliable .... and affordable carpet cleaners! We used Prestige at the Senior…read moreliving community I worked for and saw, first hand, just how awesome they are! Problem spots or odors (pets or people) were dealt with effectively with end result of a carpet that looks and smells like new! Look no further...these guys are PRO's!

Horrible customer service. Unprofessional. Neighbor used them and they blocked me in driveway for…read morehours and when I emailed trying to help this not happen again to someone else, they acted like I was in the wrong for not going out to van and dealing with it myself.

Absolutely recommend B&F for all your cleaning needs. Whether you need residential or business…read moreservices, large jobs or small, they can handle it all. Very thorough and trustworthy.

has no respect needs to learn how to communicate with clients. ive tried to respectful talk but…read moreshes rude and screams and yells

Their customer service folks are very friendly and helpful and thorough. Their technicians are…read morevery friendly, tenacious and get the job done! They explain everything before doing the work, they answer any questions AND they went above and beyond the call of duty for my homes a/c system install. I would highly recommend them to anyone and everyone!!

VERY EXPENSIVE! A job I needed done they were going to charge $300 over what I ended up getting it…read moredone for. They also told me I had all these things wrong when the other place said they didn't see it. They were very friendly don't get me wrong, but who has 10,000 just laying around for a new ac unit?!?

Hired The one and only simply help when I was in a bind last January 2025. Had a full house trash…read moregut and deep clean after tenants abandoned home and had someone new moving in. They were able to come right away and take care of the entire house (Three floor town house) and get it back in good condition for the new tenant. There was an issue where the key was accidentally broken off inside of the door handle but Myron took accountability and replaced it before wrapping up the job. Quick, fair priced for the work, very communicative and effective.

Review: I was charged $480 to clean my empty home and to take care of a couple of things in…read moreparticular--clean the chimney area and empty the fridge. I was originally quoted $250, but was persuaded to pay more for a deep clean. When I received the photos they did not show the areas I asked to be cleaned. I paid anyway; however, when I returned home the cleaning was well below standard and the areas I requested to be cleaned were untouched. When I called the owner, he made excuses for not completing the work and refused to provide partial reimbursement. I will now need to pay someone else to do it. He stated that because we asked for a 4-hour deep cleaning (of an empty house) he was unable to do the things I specifically asked for. He also blamed my wife several as the reason for the deficient work. Very poor customer service with an unwillingness to make things right after explaining that the work that was not done.

Miss Lopez did an EXCELLENT job on my dad's house!. Thanks for a job well done Miss Lopez!.read more

I'm sorry my review was taken negatively I meant only that I could not review quality of work as I…read morenever received any work but how quickly you responded to my call was exceptionally fast and I was trying to say how nice and quickly you responded .. I would use your service if it wasn't so far away but travel reimbursement would make it unaffordable for me... someone closer would make it very affordable ... I'm sure your work is exceptional..

We brought an old double kitchen sink in that was in ROUGH shape my mom desperately wanted in her…read morenew home. I didn't think it was fixable but we were recommended here by a family friend. Picked it up and my mom couldn't be happier. They fixed the rusted spots so the fixtures could be mounted to it, it is perfectly smooth, and it looks stunning. Couldn't be happier and my mom is gushing. The employees are so nice and super helpful. They give you a care guide for their work and how to preserve the piece for keeping the restoration in tact. I highly recommend them.

They do not stand by their work. My tub eroded only a few years after my home was built. I…read morecontacted them to repair and someone came out and patched the area of the tub. Within weeks it was eroding again and when I contacted them, the company stated they would not fix and then ignored follow up emails with pictures they requested.