Mostrly on time. But sometimes you need to call twice and this can be annoying. Good quality car…read more Call directly do not use their app.

Very good service, on time and provided excellent service. Driver was very engaging, listened to…read moreme to ensure we're were getting to the proper place.

Officially, the worst taxi company…read more I took a cab that takes about 20 minutes to come. When the taxi driver comes over, he asked me if I want to take the Champlain bridge or the Jacques Cartier bridge. Since I don't know exactly what he was referring to... I usually take the Champlain Bridge. I told him to take the shortest one. He said: Okay. When we arrived at the bridge, it was blocked. I told him why he has to take the Champlain Bridge, the driver proceed to drive at the blocked construction road and I was getting really stressed out. I was arguing with him that he shouldn't be going there... Well, I told him to bring me to Jacques Cartier. The driver, then said: Oh! Now, you want me to bring you to Jacques Cartier bridge. I looked at him like: What are you talking about? Did you know about this all along??!! I did not like the way everything came about but I end up panicking and yelling at the driver for 1. Crossing the illegal roads. 2. Trying to scam me by taking the longest route. 3. Trying to threaten me to return me home. He called the operator, and I got into an argument with the operator and the driver. To make matter worst, the driver drove very slowly while I planned a brunch with my girlfriend and I was already late. Dear Allo Taxi, As your customer for years, I will gladly release you from your service with me. I will NEVER ever in my life call you again. Your drivers are getting worse over time. I don't know why you never reply to your negative feedbacks. I guess the younger generation will never take your service. It will be a matter of time before you sink with your level of service and courtesy. By no means, you deserve to be taken over by the other companies. I am out. Your customer for years turned into a non-customer, Christina

Worst experience ever. The guy on the phone hung up on me (and was extremely rude) when I politely…read moresaid " no thank you " after he told me the waiting time for a taxi.

Taxi Champlain appears to be the company with the most cars around Montreal. There was almost…read morealways a Champlain car at my hotel and if you needed to call for one, the driver was there in less than 5 minutes. The Champlain drivers were courteous, helpful with loading suitcases and knew their way around very well. They also all spoke English as one of the taxis I took in the rain ended up being something else with a driver who not only did not understand English but was rude. Cars were clean and are mainly Buick Allures and Toyota Camrys. They also have brand new Siennas for groups of 4+

Absolutely horrible experience. Booked taxi 2 days in advance specifically requesting mini van for…read morenumber of people and luggage for trip to airport. Confirmed twice before day of trip. 4am arrival requested and they didn't show at all. When we called they said no vans available so they didn't send anyone. Absolutely horrible service

Excellent customer service friendly reliable never have any issues on timeread more

I really do not have words to describe the awful customer service. AMEX notified me of a potential…read morefraud alert. Turns out the taxi driver charged my card $1,200 for a six-block taxi ride. When I called to try to get the problem fixed, the customer agent informed me that this was my problem and their was not anything she could do. She informed me to call my credit card company. When I told her they informed me to call them, she said "well, I can't help you." Please do not support this business.

Right before everything and everyone went into lockdown, my elderly parents had to return to…read moreMontreal from the States. Under normal circumstances, my parents would take a taxi from the airport and it wouldn't be a huge concern for me, but with the COVID pandemic, I was especially worried and preferred to have them travel in a larger car with more space between them and the driver. Unfortunately, I didn't think of the idea until an HOUR before their expected arrival, I frantically searched and called 6 limo services and even the Montreal airport info desk. They were all busy, already had limited drivers due to the pandemic, or didn't even answer that was until I reached Mimo Limousine! Nash, the owner of Mimo, answered and was immediately understanding, accommodating, prompt, and polite. He had no problem finding a driver, getting to the airport on such short notice and even had a "meet and greet" service where Robert (the designated driver) held a personalized sign at the luggage/customs door for my parents to see. The car was clean and big, and although I would have preferred a car with a divider, my parents found it very spacious and my mom chatted with Robert the whole way back. My parents do not speak French very well, so it was fantastic that Robert is bilingual. Since my parents don't have a mobile phone, another aspect that I was very happy with was that I was texted that my parents had been picked up. It was a big relief that things turned out better than I had expected! The end total (+ tax and tips) came out to be CAD$162. It was a bit pricey for a ride to Westmount, but I am very happy with the overall process and service.

This is a Superb limousine and car service company in Montreal. I needed to arrange two transfers…read morein a snow-worthy SUV for my teenage son from a downtown Montreal Hotel and a Mont Tremblant Ski Resort and a return ride from Mont Tremblant back to YUL. Usually I stay at five star luxury hotels (and fly first class) and I always have the concierge arrange all my limousine and airport transfers so I can be assured of two things: 1. Absolute reliability because the hotel (and its business/reputation) is on the line. 2. Bespoke service and state of the art fleet of cars. As a consequence, I get what I want at a premium price. This time, a made the very smart decision to contact Mimo Limousine and deal with Nash, the consummate professional, directly. First of all, the service was prompt and courteous and incredibly professional. All my questions about pricing, types of vehicles, estimated travel times were answered immediately and professionally. These were rather expensive rides as the distance was significant and travel time exceeded two hours. However, if I had used the services of a five star hotel (think Four Seasons), the price was about 35% - 40% more. I cannot overstate how reliable the service was: I cannot tolerate tardiness and the drivers were early. Safety comes first with Nash and his clients and he makes it clear how important that is. Since the two plus hour ride was straight up into the mountains, this was a relief. After all, my son was the sole occupant in his way to a skiing holiday with his university buddies. The really nice part about Mimo and Nash personally: he stayed in contact with me so I could relax: he texted me when my son was en route, he texted me when my son arrived at his destination. (This way I didn't have to text my son to know he'd arrived, etc). Nash also provided my son with the driver's info so they could communicate. Nash was patient, kept all his promises and charged a fair price for excellent service. Please, do yourselves a favor if you always travel premium class, and use Mimo for any of your ground transportation needs in Montreal and its environs.