Both my daughter's attended PCC for a year. The last month we were there my youngest child complained to me that the younger of the two teachers in the class (Aubree) smacked her acrossed the face. I addressed the issue with the director (Cindy) who assured me that she would talk to the teacher and keep a close eye on the class. About two weeks later, my youngest daughter confided in me again about the older teacher (Barb) who was flicking the children in there head, including my daughter, at circle time when they weren't paying attention. I again went straight to the Director and told her we would find another center, and gave her my 2 week notice. She assured me that another teacher would be in that class that day because Barb was on vacation. When bringing my child the next day I found that Barb was back and asked if my daughter could be placed in another classroom or another teacher put into the classroom and Cindy refused. She said in both cases that the teachers denied the accusation and as far as she was concerned no other action was necessary. Her words to me were, "If you don't feel comfortable leaving her here, then don't." Great words of encouragement from a daycare director! Needless to say we didn't spend another minute there except to pack up their belongings. There has to be another policy in place for this type of issue! If we can't listen to our children about their caregivers then who do we listen to? read more