Jeff Perry Chitvrolet Traditional strong armed sales approach. Luckily we must have gotten the new guy so we didn't have the issue at first. But, while outside looking at a car, we noticed the sales manager hovering. After 30 years in sales, most in management, I recognized things were about to go south. I realized there was a potential major issue with the car and advised the sales person we're not interested. At that point the sales manager dragged the sales person into the back office. We were going to beat a hasty retreat but I wanted to have a little fun with the sales manager. Lucky for him he came out, thanked us for our interest and we parted ways. Now for the strong armed part. If you visit this location, DO NOT provide them with your correct contact information. Especially if you are just starting out or looking. They will hound you multiple times a day via email, text, and calls. Luckily we gave them a number which we can easily block their calls. But the emails are coming from multiple sources. We told them to piss off and now the sales manager is emailing us. Needless to say, after this experience we wouldn't think about going back there. If they would have left it with the fond goodbye at the door and made one follow-up attempt. I wouldn't be writing this book of how not to do sales in this day and age. The kid that helped us seemed nice but sadly his manager is going to lead him down a path that may not get him far. Kid, run while you can. You have potential, but only under the right tutelage!! read more

Took a drive down to Sawicki from Rockford to look at 2013 Equinox LT Last week and ended up driving it home got a real good deal on financing custom fitted to my own requests they asked what I wanted and I they got it for me,Mike the sales person was Exceptional and assisted me in getting the Equinox set up with XM, On Star, Blue Tooth, I have bought some cars in my life and have not ran across this kind of service, I would definitly return to Sawicki to buy again. PaT M. read more

Would not recommend what so ever got into accident car got towed to Rochelle instead of franklin which is a distance of five miles compared to 15 ish I was in hospital for a week and than I find out that I owe close to 500 dollars i asked for my car keys and the general manager caught a attitude and was hostile cops got called he was just a jackass read more

I m visiting my parents from the city just here at the dealer. Had a very. Pleasant time with my parents buying. New. Chevy. Malibu 2013. The young lady. That attended. Us was soo nice very attentive. No BS. Gave us. All the info that we needed. If u go here I totally recommend her. Her name is Sarah Buck. Awesome sales person. And she just treated us so good and made us feel. Welcome. ... Very professional and. Steve Case. They had the new plates. With sticker. Ready to go. Everything. Was less. Then. A hour. Now that's what I call. Good customer service !! read more

High pressure sales staff. Bought a vehicle from them a few years ago and was not impressed with how high strung the sales people were. I had to take my car back a few times for repairs and most of the parts department people seemed not to care that I was even standing there at the desk. It seemed like I was more of a nuisance to them than a customer. read more

I want to thank the people there so much for putting me in the EXACT same position I was in before I bought this car. I start out having a car that doesn't run and won't, so I go online and find this one. We call, we set up a time to drive from Kansas City all the way up to Rochelle, IL just to check it out. We get there, test drive it, it runs great and is seemingly perfect, except we are told the battery in the key is low. No problem, we can fix that. We buy the car and get ready to drive it back to KC. We stop to get gas. I jump back in, try to start the car, it won't start. We sit at the gas station for two hours trying to get a hold of SOMEONE at the place we just left to see if they might know what was wrong. I'm put on hold and then passed around until I get someone who tells me to try and use the key to start it. We call a locksmith, spend $275 to get new keys made to fix the anti theft problem and start back on our way. Only to stop a mile down the hwy because the engine is overheated. Seems that the cooling fan went out. I call Sawicki again, I'm put on hold for 20 mins and then hung up on. My husband attempts a quick fix to get it moving again but that fails ten more miles down the road. So now we are towing it back(more money we DONT have) to KC, just so I can have another broken down vehicle. Thank you Sawicki, you have been incredibly helpful. read more