Talk about jumping through hoops just to get a refund from an order that was miss represented. I…read morewould not recommend this establishment.

Wish I could give them 10 stars! Though I've done interior decorating, we found ourselves needing…read moreto choose all our lighting for our new home and just felt we wanted another professional opinion. Upon our first visit, we met Kaitlyn who was delightful and fun to work with. She minimized the pain of going through tons of catalogs and honed our taste preferences immediately! Like a pro, she pointed us to what we loved with high quality with amazing prices. I was honestly concerned we'd pay more but she worked well within our budget and even suggested a change after order was delayed to another product that was $200 less and more beautiful! Who does that? We couldn't be more happier with K's Lighting and Kaitlyn. She kept us updated through the whole process and everyone in their showroom was lovely. They deserve and work hard for your business. 100% satisfied!

Not good, maybe returns your calls and then makes an appointment to show up and doesn't show up…read more This happened 2 oe 3 times.

Brian Morrell gave us a very competitive bid. Problems started showing up the first day as he…read moresubbed the work to another electrician. After the initial work was done I had to request multiple times for him to complete the installation of fixtures. After excuse after excuse he showed up with a guy who had never done electrical work. He had him do most of the work shouting out instructions from across the room and did not check it thoroughly. He piled excessive charges based on addition work I requested. I did not ask and he did not say there would be extra charges. I stupidly paid him for all work even though he did not give me a final invoice with provision that he would comeback and complete all items and any punch list items. I made several requests to finish the work which we agreed to a date. He did not show up. I have hired another electrician who is completing or correcting Brian errors.

Responded promptly and was able to review my request and provide what I needed. I would definitely…read morerecommend them

Excellent service and very friendly. Responded to my message fast. Came out and did a great job on…read morewhat I ask for. Will use again!

Tony was pretty great. I had a problem with our patio door gliders and couldn't figure it out…read moremyself. He came over the next day and managed to fix the door and it works beautifully.

Tony was the only contractor ready to come and LOOK at what needed to be done. Knowledgeable, kind…read moreand respectful of property. Thanks for an honest opinion and a fair price.

We were in need of tepairs to our home in order to sell. We weren't living in the home and I…read morewas.doing everything via email woth multiple companies for estimates and repairs. Ponderosa came back with quick response time, hassle free scheduling to meet with our Realtor, met with our realtor in lieu of either Hubs or I needing to make a trip, scheduled timely and completed the work as agreed within their time frame and had no hidden charges or fees. They emailed me an invoice and also to the Realtor for the sale records. Mailed payment and everything was hassle free. They also had the most reasonable prices for service out of 5 businesses I contacted (2 of which did not even bother to respond).

I will always phone Ponderosa Electric for help with electrical problems. They are friendly,…read moreprompt and knowledgeable. They replaced some very old high outdoor motion detectors. They were quick to respond and knew exactly how to solve my problem of one always being lit. Even our dog liked them. More recently, I phoned for help with a wired smoke detector that wouldn't stop chirping. The silence is now is golden. Thanks, Garth.

We had three electrical projects which were all completed efficiently and professionally. Chris is…read morefantastic and discussed all options with us. He focused on what would work best for us, not what was easiest for them. They are customer-focused and we'll definitely recommend them to others!

Jeff is great to work with! Very professional, consistent communicator, when he says something -…read morehe does it. I highly recommending working with Assurance Electrical Services.

Now the 3rd time using Elan... And this time, was a potential life saver.... Literally! Andrew and…read moreChandler were to install an EV charger and they noticed that a wire from the meter was melting and diagnosed the problem as a loose connection. They recommended I contact APS... who arrived pretty quick - turns out those type of issues inspire 1st responder like "show up times"... Andrew, Chandler and Jim (APS tech) - worked together to replace the melted wire and insured the connection was secure. This was a serious issue, so much so that in cases like this, Jim is required to deactivate power to the property until the wire is repaired. In addition to the potential of causing a house fire, the issue could have caused a wildfire (the property is at the base of Granite Mountain). Thank guys - you're life savers!

This is my second service from Elan Electric and again I am over the top happy with their service,…read moreprofessionalism and expertise. They will always be my go to for any electrical needs. Thank you for always being there for me.. Patricia - Prescott Valley