We are ready to order our pendant light. We sought assistance and were greeted by Dianna…read more We asked a number of questions before taking the plunge. Staff were very helpful, knowledgeable and pleasant. She answered all of our questions. Before ordering we noticed a sale was being advertised. Staff suggested we wait to see if the sale included our lamp. Good idea. We were thankful she said that. We will contact her mid week to order. Thank you Dianna! Shared parking lot.

Sold cheap garbage that broke out of the box, then their website ignored my review and never posted…read moreit. I had to spend my own time driving across town to return it, at which point I received no apology or attempt to salvage the situation. The very definition of a shady business with terrible service. Will never return.

Bit of a "meh" experience. As with all Lamps Plus outlets, this location has a lot of stuff. And,…read morewhile they have a lot of stuff on display, there is a lot of the same thing . . . same style, same colors, etc.; they all kinda run together rather than providing a diverse selection. Some good quality, some bad quality, some priced low, some priced high so you just need to be careful. Staff is okay, but not extensively trained in product knowledge and / or customer service.

The sales rep was great and spent time with me. However after paying 491.00 for a chandelier I…read morewent home the same day and found it at another store for 316.00. I immediately contacted my sales rep and explained the price difference. She got back to me the same day and said "they" would honor the price difference. However the credit did not go through. I called again and was told customer service would issue the credit. Instead of the $175.00 credit I was issued $45.00. We will no longer use Lamps Plus for our lighting and fans as in the past. If you find a price discrepancy know they do not honor it as they claim. VERY DISAPPOINTED!

Been here, done that... we've made purchases here multiple times since building our home 12 years…read moreago and never stopped to think about reviewing their exceptional variety and assortment of interior, exterior, ornamental, functional and/or discretionary lighting, plus some other things like mirrors, frames, tables, etc. etc. If they don't have it in the showroom, they'll get it if its still manufactured! Their prices are reasonable. Their customer services is excellent. Nuff said! We keep coming back.

How many psychiatrist's does it take to change a light bulb?…read more Only one...but the light bulb must be willing to change. :) If you are on the hunt for a chandelier to swing from, a lamp for that corner of your mind, a mirror to gaze at longingly, a ceiling fan to blow your skirt up, or just a lamp shade to put on and wear, you've arrived! Plus they have light bulbs for that shining idea that hit your head. This tremendous place has terrific service and quality items for every need in your light life. Miss Jaime was wonderful and patient accommodating us with questions, sifting through inventory, and coming up with marvelous sale items. Please make note to spend plenty of time as the extensive inventory is lit! No really, the lights are "on" allowing most floor samples to be viewed. How bright is that?! Can't imagine what the electric bill is like! So lets help em out by purchasing illuminating home decor. They were so polite and marvelous here at Lamps Plus, I had to give them a glowing review. Easy to access, plenty of parking, and they'll help you carry items to your vehicle. Don't forget to ask about their 10% off certain items just for signing up! As always, thank you for reading! Enjoy life while staying safe.

Talk about jumping through hoops just to get a refund from an order that was miss represented. I…read morewould not recommend this establishment.

Wish I could give them 10 stars! Though I've done interior decorating, we found ourselves needing…read moreto choose all our lighting for our new home and just felt we wanted another professional opinion. Upon our first visit, we met Kaitlyn who was delightful and fun to work with. She minimized the pain of going through tons of catalogs and honed our taste preferences immediately! Like a pro, she pointed us to what we loved with high quality with amazing prices. I was honestly concerned we'd pay more but she worked well within our budget and even suggested a change after order was delayed to another product that was $200 less and more beautiful! Who does that? We couldn't be more happier with K's Lighting and Kaitlyn. She kept us updated through the whole process and everyone in their showroom was lovely. They deserve and work hard for your business. 100% satisfied!

The owner Dave went above and beyond to assure I had a firm and comfortable mattress to sleep on…read morewhile I waited for my new one to get delivered. He took care of me! My mattress was delayed a week and he brought us one to use so we wouldn't be sleeping on the mattress that failed, he really went out on a limb and delivered it himself. Showing true customer service!

An amazing small business. We found Ashley furniture at reduced prices, and their movers can haul…read moreaway your old furniture. Bought a very comfortable and stylish recliner and recliner loveseat set. Kimberly and Karina are super helpful, friendly, and trustworthy. The store offers several financing options, namely Synchrony credit, lease-to-own, and the ability to reserve furniture (by making a down payment). Since I don't live in Prescott Valley, I found out about them through their listings on Craigslist. It seems Kimberly also owns the nearby Mattress and Furniture Gallery.

Would highly recommend this local family business. We have purchased multiple items (2 bedroom…read moresets, sectional couch, and end tables) through Justin and have had great experiences each time. They have a good selection of high quality furniture and the prices are very reasonable. Also each delivery made to our home was great! We will shop here for future purchases!

Went furniture shopping today and absolutely love this store. Justin helped me and was so patient…read morewhile I picked out a whole household full of furniture.

Never have I ever been to a more rude store Hobby Lobby. More than 4x my mother and I were bumped…read moreand rudely told "excuse me I need to get by" by employees. First off, as a customer service representative myself, I know that you are always supposed to put guests first and not ask them to move. You are supposed to be the one that moves around them. To make them go out of their way because you're trying to get work done is not OK. Also to add the added attitude and rudeness and physical bump is additional meanness that is so uncalled for. VERY DISAPPOINTED.

All I can say is wow! They have a wide ass assortment of things to decorate your home for inside…read moreand out. Because they have so much, it can be overwhelming, but this is a good thing because at least there's a lot to choose from. We recently came to the store to look for outdoor holiday decorations for Christmas. We found just what we were looking for a big wreath for our front door and a couple of swags that we hung from our exterior light fixtures, which gives all the holiday feels. Definitely made me a fan of the store.

The driver was willing to answer my questions and give advice about a future order if necessary…read more He did a great job of spreading the DG I ordered. Product and service great. He was even careful not to do any damage as he maneuvered around that huge truck. I would recommend them.

The service and product was very good. They were very nice fellas and delivery was spot on time…read morewise and placing gravel in the exact spot excellent. I recommend them!

Now the 3rd time using Elan... And this time, was a potential life saver.... Literally! Andrew and…read moreChandler were to install an EV charger and they noticed that a wire from the meter was melting and diagnosed the problem as a loose connection. They recommended I contact APS... who arrived pretty quick - turns out those type of issues inspire 1st responder like "show up times"... Andrew, Chandler and Jim (APS tech) - worked together to replace the melted wire and insured the connection was secure. This was a serious issue, so much so that in cases like this, Jim is required to deactivate power to the property until the wire is repaired. In addition to the potential of causing a house fire, the issue could have caused a wildfire (the property is at the base of Granite Mountain). Thank guys - you're life savers!

This is my second service from Elan Electric and again I am over the top happy with their service,…read moreprofessionalism and expertise. They will always be my go to for any electrical needs. Thank you for always being there for me.. Patricia - Prescott Valley

We needed living room furniture. We went to a few furniture stores & in the end we chose a couch, 2…read morechairs, coffee table & side table at this store. We like the quality of the furniture & the fact that most of it is made in the USA. Our coffee table & side table were made in Mexico but most is in the USA. And we got to choose from a variety of options-we chose the pieces we wanted & the colors & we chose non-power options but hey do also offer power options. The sales people we dealt with were all very polite & knowledgable. The only possible downside is that it takes 8-10 weeks for them to make the furniture. We were not in a hurry but I'm sure some people might be.

Although a loyal customer for 10 years, they recently screwed us for $2000 on a bait and switch on…read morebook shelves we ordered. The units were the wrong size, and they implied it was our fault for not being more specific than the finished size the sales person quoted.. They can no longer be trusted. Basicly they told us "tough shit!" We specified a size from a catalog. Then we got something different. Then did the waffle dance about how we didn't understand their job, and "standard sizing protocals" So it was our fault. Never again! Lost customers for life.