Made my 11 year old truck rain-stained truck look brand new! These guys are professional!read more

Thank you, Louis! Amazing job on headlights and detailing. I don't think 5 stars is enough to say…read moreabout quality of the service. Super friendly guy and willing to go out of his way to make customer happy. I will definitely come back for more service. My car now is like a brand new out of the dealership and smells great. Thanks again!

Always friendly and professional, every question, concern or comment met with alacrity.read more

I do not usually write reviews but this really needed to be said. Yesterday I went to get my car…read moredetailed, not real dirty I am pretty clean. 1st time I had been to the new location to get a detail. I use to love going to the old one in Biloxi because the customer service was great and I could put my tip on my card. Well I 1st drove around the place 3 times before I could find someone to tell me where to go, no signs that made sense? Then the guy who finally explained what to do talked so fast he made no sense so I drove around again and by this time I was furious. 2 of the guys who do the detailing talked to me and they knew I was angry and did some yelling. Then I realized one of the guys (teen) went to our church. He took my car. I Went into the waiting area and the chairs were such hard plastic they were hard to sit on and I was there for an hour. So of coarse when my car was done I had to go to the bank to get the detailer a tip. He did a fabulous job! If not for the fact I knew the young man and he was the only polite one with another young man who was helping him I would of never went back. I will not go back again. For a place who use to have such good customer service it is now not for me. 1 star

I want to share this wonderful experience I had today. I met Natalie and she exhibited awesome…read morecustomer service. She made me feel like a valued customer before she explained the amazing car wash price. I thought this was too good to be true. First of all I am communicating with a very customer oriented representative who had tremendous knowledge and treated me like family! I felt like a winner before I had my car washed. Nope it does not stop there, after I had my car washed it looked like it just came from the new car show room. What an amazing value for the car wash. I must mention Slater, the other representative who took care of my cousin. I hear he is just as nice as Natalie. Both of them should receive the Gold Customer Service award! Thank you for your great customer service and an outstanding car wash! I highly recommend this establishment for your next car wash while you are in the Gulfport/Biloxi area!

This morning, I was driving my daughter, and she wanted to stop by Rich's for a car wash. When we…read morefirst arrived, there was a young female attendant doing some bad suggestive selling and ineffective communication. I clearly told the attendant she [my daughter] didn't have a subscription. The attendant walked away to speak with someone regarding a tag number. My daughter only wanted to purchase a single, inexpensive car wash. The matter became more interesting with the next female attendant. This attendant (located at the bay area) was not having the best morning. Her countenance said it all. She began to give bad instructions on how to line the vehicle up properly onto the conveyor. This female attendant was having trouble being verbal. Once she was forced to become vocal, she wanted me to respond to her rude, aggressive behavior with submissivness. The instructions she was giving were lacking in competence, experience, hospitality, cognizance, and coherence. The customer service was poor. The situation for the service became sour. I wanted to leave. My daughter took over and drove. This was a bad move as the youth [car wash attendants] weaponized the police. She didn't fear for her life. The situation was typical. She acted a Karen because I matched her energy. This lady almost caused several thousands in vehicle damage. I was banned from the premises and if the owner looks into this situation the owner will find that the wrong person is in the wrong position. Both of those females need to be enrolled in college with perfect attendance on the dean's list (and not dealing with the public: a pink collar job perhaps). This attendant caused unnecessary actions and is definitely the wrong person for this job. I don't recommend a flex car wash for many reasons unrelated to this incident. If you have a chance do a Bing search or Google search for "non-conveyor touchless carwashes near me" then do that first. I was left wondering where the brains were to the beauties.

$3 Monday includes Basic Wash and unlimited vacuum time. Can't beat that! And they have the nicest…read morestaff.

Good car wash and like the blower tool and the towels and wet spray...and vacuums seem to work…read morewell...and I never seem to have to wait long either.

Pretty good wash. They close at 7:30 p and is one of the few places around the greater Biloxi area…read more Good foaming and wash. Price wise kind of high compared to other cities and memberships. $15 for second lowest tier, but pleased with the wheel cleaning quality

Did an ok job. Not terrible and also not fantastic. Car definitely is cleaner than when I brought…read moreit in. Leather and panels wiped and cleaned, however spotty in some areas: especially corners and base of windshield. Cup holders and internal windshield weren't even touched. Time originally estimated as about 4 hours, but I got in early and not too much mess to tackle in my car. Total time was about 1 hour. Also received a complimentary quick external wash. Not bad overall, if you're looking for a quick and shiny cleaning.

Not sure why Mr. Klean only has one review. I took both my vehicles to get cleaned on a Saturday…read more The owner let me drop my SUV off early, while i ran errands. They took about 3 1/2 hours to completely detail the interior and exterior. They did a good job on the interior with removing all the dog hair and wiping everything down. A few spots were missed. The exterior was clean and sprayed with wax protecting coat. I'm not a fan of that because your able to see the excess residue. For my car the cleaning took about 2 hours. I dropped my car off close to closing time. Not sure if the crew is tired or different people. I had spots and my interior wasn't as well cleaned as i would of hoped for. Overall I would recommend Mr. Klean to those who need their car detailed. The shop has a seating area if you want to wait. And your able to see everything they do as well. You're not speeding an arm and a leg for your car to be cleaned. Fair prices for good work.

Excellent service. I've had 4 vehicles done with Coastal ceramic coatings with no regrets. Would…read morerecommend to anyone.

From the owner: Coastal Ceramic Coatings is the gulf coast's leading ceramic coating professional. We ceramic coat…read moreboats, cars, trucks, planes, rv's, and much more. We offer the best paint corrections and oxidation removal around. We restore automotive, marine, and aircraft surfaces to a beautiful deep luster before applying a ceramic coating to protect the hard work and beautiful finish. Our product is warrantied from 1 year to 5 depending on what is the best application for you. All of our products offer a true warranty without any reapplication of a product and with no need to bring it in until the warranty is reaching its maturity and you want to get it re-applied.

I highly recommend this service. Mr. Jackson is friendly, thorough and professional. He does…read moreexcellent work!

Very courteous, prompt and professional. Did a great job on my elderly mother's porch. It was very…read moreslippery because of years of slimy build up. The porch looks new and is safe to walk on. I would absolutely recommend!