The room was absolutely clean - I had brought a black light flashlight to check out the rooms I…read morestayed in. It did not smell at all, neither good nor bad, which I appreciate since I have fragrance allergies Henry at the front desk was wonderful. He was very pleasant, very efficient, and very helpful. I stayed in a handicapped suite and was also pleasantly surprised. I have stayed in many handicap suites, and this was one of the best that I have been in for both regard for someone in a wheelchair and for safety. There was plenty of maneuvering room for a wheelchair, the bathroom was very well set up, and the door had two security locks and two peep holes at different heights so someone who was seated could easily access one or both. Although it was close to the interstate, there was no road noise inside the room, and I was on the interstate side of the building. The price was excellent. Altogether it was a great travel experience.

The pillows stunk like sweat,the shower made a loud whistle while it was on, the bathroom floor was…read morewarped, no pool or hot tub even though the website said it had one, the breakfast was always empty when we went to check three times, the front teller was always away the elevator was horrible to ride,both of them,. Beds were thick but very very firm, and the plugs ins need replaced. Staff was nice when you saw them.

TERRIBLE. I mean, really bad. Disgusting. Dark, dirty, Internet out for 24hours, awful service,…read morelack of staff, poor lighting, bad odors, coffee NEVER EVER hot, lobby floors / carpet regularly filthy, hair and blood on surfaces and so much more! Prior to 2022, I thought this hotel was the best in Erie. I'd stayed there 5 separate times during visits home in the last decade. Amazing employees. But now? The place has been ruined. I had a weeks reservation and left 2 days early, no refund. Every day was a struggle not to leave and just find a hotel on the under-construction Bayfront instead. Apparently SpringHill Suites was bought out and "renovated" back in 2022-2023 (you wouldn't know it to see the place). They removed the upgraded suites with Hot Tubs and made everything cookie cutter with dark floors, walls, and lighting. It's so dark you can barely see when away from the one single window. I'm not exaggerating. I can only imagine its to hide the filth because they've cut back on all cleaning/staffing. There is only 1 person on front-desk duty at a time and usually a long wait for anything. The Internet went out one day, all day (and night) - and there was no notice or explanation or communication that went out to guests. Many guests were understandably upset; staff did not care. Older guy with gray hair who on duty said he'd made the call to tech support and got a service ticket. I asked if he'd followed up for status - and his face showed the expression of a dumb*ss who'd never think to do such a thing. He really was the worst of them. A sorry sack of worthlessness and sorrow. If he didn't have such a bad attitude, I'd pity him. Bare minimum is the name of the game in this place. Lobby cleaned once a day in the morning, and not thoroughly. Always had to step over chunks of dirt, mud, grass etc. Didn't matter what time of day you'd try the coffee, it was NEVER hot. I experienced this EVERY FREAKIN' DAY. Then I'd ask the front desk for hot coffee and they'd grab a new dispenser from the supply room (a room from which a rotton odor would consistently waft out of). So why is it that staff can't just learn to replace the coffee regularly if it's ready in the back? Not hard to set a timer to put new coffee out every 3 hours or so. Same time every day. Bare minimum effort, that's why. No proactivity and no one cares. Poor manager was only hired 3 months prior they said. Likely a high turnover will continue for the foreseeable future. This place nearly ruined my trip. I didn't let it, but it was a struggle. AVOID this hotel at all costs to demonstrate that we won't just accept nastiness and slop. *NOTE: Upon my arrival, and seeing what the hotel had become and how DARK the rooms were, I tried to cancel the stay. The front desk clerk tried, but had to call the manager who wouldn't allow it because it was a "nonrefundable" reservation.*

This hotel was very nice, as Marriott Hotels always are. The lobby had a pretty Christmas tree…read more Staff were nice. However, some details were overlooked like a hair in the shower and the hair dryer bag being dirty, on arrival. Also, the TV remote needed new batteries. The shower had good water pressure and a rain shower head. The continental breakfast had a good selection of food, including a waffle iron (but it only went till 9:30am). The bed was comfortable and the room was spacious. The room included 2 beds, a sleeper sofa, a mini fridge, a microwave, two TV's, and a Bible (in the dresser). The TV had a good selection of channels (Hallmark, Freeform, GAF). I liked that there was an extra sink and mirror outside of the bathroom, which made it easier for everyone to get ready to leave in the morning. There was a pool on site but we didn't use it, due to it being a short stay. The elevator was poorly marked (on the 3rd floor), as in there was no overhead sign pointing it out from a distance.

Based on the reviews I'm seeing this hotel seems to be hit and miss, some give 5 Stars, some give 1…read morestar and everything in between. I always rely on reviews but my family were committed to spending Good Friday / Saturday at Splash Lagoon and this hotel had the family rooms we wanted ( Bunk beds for my 6 and 3 year old ) so I decided to roll the dice. We drove the 90 minutes from our home to the exit to get to the hotel and Splash Lagoon, the convenience of being right off the 90 exit can't be overstated, super easy to get to. We parked up and we're able to check in right around 2pm when we arrived, 2 hours before " check in time and I fully expected to grab our Splash Lagoon passes, have fun and go check in, but being able to check in early was great after the long drive. Another nice surprise was getting room 256, if you are able to choose I would strongly recommend this room, the bunk beds are great for the kids , the room itself is as well laid out as expected but the best part was it was pretty much the closest room to the walkway to Splash Lagoon as possible, it really made the walk bearable as I do hear some people complain about the length of the walk and I can certainly understand that ( no Elevators people ) but with this room the walk was only about 5 minutes. Morning breakfast was the usual affair with nothing out the ordinary ( good or bad ) but again no complaints. It's definitely dated and could do with some updating , and the lack of elevators is a pain getting stuff from your car to the room and back, but apart from some flaws overall not a bad place. If You're staying with kids, and heading to the Waterpark get a kids suite and try your hardest to get a 2nd floor room nearest to the walkway, you'll not regret it !!

This is raggedy! No elevator. No waterpark passes included. Our floor is buckled. The fridge is…read morewarm. I'm throughly disappointed. My bedspread is dirty and the pillow had a hair on it. How much worse can it be? Glad you asked, the second floor doesn't have ac in the hallways. We are booked for 4 nights after having our Airbnb cancelled for an event. What a disappointment. Had we known the limitations of allowing our party to be rebooked through a third party we would have accepted the refund to the cc and rebooked individually, I'll update if we have any other nightmares during the trip but so far this is the bottom of the barrel.

The front desk employee was very nice, very helpful. I will give them/her that. Walking in to the…read morehotel it was ok. Nothing fancy, but I wasn't expecting that to begin with. Needed a short stay. Walked into the room. It smelled very musty. Did a quick walkthrough as you should. Decided to hand the key back in and left without even bringing my family in. Very run down. Very dirty. At quick check of the beds I didn't notice bugs in the beds. The baseboards and corners of the room were filled with bugs. Mostly dead if it counts for anything. Having a child that plays on the floor we could not stay there. May have been mushrooms sprouting too. So again, the front desk staff was very polite, apologetic and understanding. I appreciated that. She did offer another room, probably out of policy, but I declined. She's the only thing that earned the star.

Nothing lower than 'one star' - It was a BIG zero…read more. My overall impressions: Spartan, seedy hotel - past it's prime, with little or no maintenance / upkeep, and very minimal housekeeping (at best). Any basic hotel would be better than this. Your 'best bet' - find some other place to 'hang your hat'.. Arrived at 5:30 PM - Room was 'not ready'. After about a 20-minute wait, I got the card for the room. Got to room, first impression was that it was very 'spartan'. Things just got worse from there. - Carpet looked very worn and threadbare - maybe a 'pattern' in the carpet(?), however it looked very worn; - Went to look out the windows - one of the dual-pane windows was so full of mold and moisture that all that could be seen was a messy blur; - Went to the bathroom to look it over, wash my hands. The drain stopper for the sink was broken, with the remaining piece(s) in the drain, no way to hold water in the sink. Turned around, looked at the shower - there were dead bugs in the light fixture. The fixture also had slots for air (fan), but it wasn't working; Thought, well, it's only for two nights, I can 'make do'.. - Settling in, I went back into the bathroom to put my shaving gear on the counter, looked down and saw a large puddle of water under the sink - it was leaking! - Settled-in for the night, however I did not need the room lights - the parking lot light shined directly into the room, making it 'high noon' after dark. No drapes to draw, and curtains did little to block any light; The next morning, I gave a shortened list to the desk clerk (sink issues, window), and went about may way - for the day.. Got back from day's activities at around 5:00 pm - room had not been touched - no room/maid service, nothing, and sink hadn't been fixed.. 'Eh, one more night is it'..

Stayed here for two nights, first as we walked in the room it smelled like cigarettes, BAD... beds…read moreare clean but the rest of the hotel is falling apart, wallpaper coming off everywhere, went for breakfast the next morning, roof was leaking next to the counter, bad! Wouldn't recommend and won't be back..stayed at motel 6 many of times next door figured I would give clarion a try, I'll just go back to motel 6 and save money..

Initially, we made reservations at the Clarion Pointe Hotel in Erie, PA, for May 25-27. We planned…read moreto spend May 24th in Kentucky. However, our plans changed when we arrived at the Cleveland airport and got our rental car. I searched Priceline's website to see if the Clarion Pointe was available for the 24th. It was. I made an online reservation for one night. When we arrived at the hotel, a male hotel staff was folding washcloths by himself (and working the front desk). He appeared visibly stressed. I asked if we could check in early. Check-in was scheduled for 3 pm, but he found a room and allowed us an early check-in around 1:00 pm or so. It was a welcome reprieve after a late-night flight and early morning of traveling. Since our second reservation (May 25-27) was the next day, I asked the Front Desk Clerk if we could stay in our room instead of checking out and checking in to another room the next day. Although he initially did not understand my request, he eventually understood and advised me to notify the staff in the morning. During check-in, he informed us that the pool was unavailable (no water was in it). Later, when my daughter and I arrived at our room, we inspected it and found it different from what we expected. Despite my daughter's reluctance to stay, I reassured her that we had gotten a great deal on the hotel compared to other options in the area and that we only had to tough it out for a few days. We didn't know the hotel was under renovation at the time of the booking. Also, the hotel looked nothing like it did in the posting on Priceline's website. The view out our window was literally of a trash bin/dumpster for their extensive renovation. I decided to go to Sam's Club and purchase some Febreeze and Member's Mark disinfecting wipes to clean the room before we used anything. We returned and cleaned the room and were surprised at how dirty it was. Not only was it dirty, but the carpet under the air conditioning unit was overlapping, and the outlets on the lamps didn't work. The bathroom was also dirty, but due to the hard non-porous floors, the disinfecting wipes helped. I took a shower and was disappointed again by the stained shower curtain, mold/grime in the soap compartment area, and the water pressure. One of the towels had some sort of stain on it, so I was short of what I could use to clean and dry off. After my shower, we left to get food and go around the town. While we were away from the hotel, I called Priceline and informed the rep that the hotel was not as advertised or what we expected. I took pictures and have my receipt from Sam's of the items I purchased to clean the room. By the time we returned, we had procured other sleeping arrangements and checked out of the hotel. The Priceline rep contacted the hotel, which did not budge on not wanting to provide a refund for the upcoming reservation on May 25-27, which I don't understand. We checked in on May 24th and out on May 24th. We never stayed at the hotel from May 25-27 due to the hotel's conditions. Clarion Hotel in Erie, PA, is listed under the Choice Hotels family. While I do not usually use Choice Hotels as I am a loyalty member with another major hotel chain, I thought to give them a chance since I couldn't afford the $300+ a night my usual hotel loyalty program was charging for the Erie, PA area during that time. That said, there weren't many customers in the hotel when we checked in, except for the construction and renovation crew. I was okay with not getting a refund for the May 24th stay; however, for the 25-27th visit, we were never physically in the room at the hotel. I asked for a refund since the hotel falsely advertised and the hotel room was unclean. Also, the hotel was directly next to a bar, which I would not have reserved had I known. Other people might have been okay with that, but I was not okay with that for my family. Online it said it was near a casino, and I've always heard casino hotels to be nice. This hotel was near the interstate and not nice. Based on my family's recent stay, I wish this hotel was transparent about its current conditions with potential guests and advertised an accurate picture of the hotel. The accommodations were not up to the advertised standards and lacked cleanliness. This was an unfortunate and costly lesson that you can't always trust pictures when making a reservation via a website, sight unseen. They lost a customer in me (and my family). Please check the reviews (new and old), as many of this establishment's reviews are from when it was a Days Inn. Check recent online reviews (on multiple platforms) and see how the hotel responds to customers. I wouldn't want you or your family to go through what my family went through in what was supposed to be a pleasant visit. Lesson learned. Thank you for considering my feedback, and I hope it helps you make an informed decision.

On the bright side, the toilets flush. I'm challenged to find anything more noteworthy to say about…read morethe Courtyard by Marriott Erie. What you can expect: - Tired, the entirety of the hotel is tired - chipped paint, loose handles, marred wallpaper, a burning electrical smell on the elevators, you get the idea. - Trash, the outside of the hotel is filthy and trash strewn. - Customer service. The front desk clerk who was on duty Jun 30th at 5pm was argumentative & rude, others were fine...BUT that one left a mark! - Food. Breakfast - the lady running the breakfast bar is awesome. Friendly, kind, and competent. Regrettably the kitchen burned the bacon for my breakfast sandwich. I've stayed at the Bayfront property several times and never had a complaint. That being said it does cost more...but compared with this option it'll be an easy choice in the future.

Had reservation. Arrived 320 pm. Check in at 3. Room not ready. Told 10 mins. Been waiting…read morefor an hour.

EVERYTHING COULD IMPROVE. I stayed 2 nights. Was refunded…read morefor my 3rd night because I just couldn't sleep there 1 more night. Here's what I found. 1. 1st room-- 105. Smelled like 25 old men smoking stogeys, cartons of cigarettes, some weed and a low level stench of stale beer. Refused to stay in it. 2. 2nd room. Luke cold shower. Filthy floor-- not swept and not washed. BLOOD DROPLETS ON THE QUILT. The blood was not not a stain that had been washed but did not come out-- it was dried blood-- never laundered. I was tired from driving 9 hours and did not see the blood stain til the next morning. I moved my stuff out, complained to the guy behind the desk, and told him I wanted a CLEAN room by the time I got back that night. That guy was the manager. He NEVER identified himself. Coward. 3. The kid at the desk tried to give an upgrade from one level of Hell to the next Hell level up. It was not a good plan on the part of the hitel. Hair in kitchenette sink. Ring of sink scum around that sink's drain. Food remains on counter never cleaned up. In front of microwave. Bathroom shower handle part came off. Water took a while, but eventually heated up. Filthy floor‐ again, not washed or swept. Here's the really gross thing---Semen/urine/ something stain on hot tub and in tub, towel by hot tub wet. Plus dead fly in hot tub. So obviously not cleaned. Could not adjust or turn off heat/air conditioner in hot tub room. Hot tub was right in the room you walk into. Could not turn down or turn off heat/air conditioner in bedroom. Had to put towels over it with bags to hold towels and curtains in place. Curtains so poorly hung anyone could have watched you sleeping by looking in the window. Breeze coming thru out door crevice. Hefty breeze. Almost got locked in bathroom cuz door got stuck and would not open-- door knob faulty. Good thing my friends were there to let me out. Signs all over say if you want housekeeping to clean, you have to call and request them. By the way, they have a restaurant. After seeing the filthy in the rooms, I would DEFINITELY NOT EAT THERE. DO NOT STAY HERE. I WILL BE CALLING THE HEALTH DEPT IN ERIE. Also I tried to complain to Choice Hotels. The guy who took my call Mary responded to me. Even when I asked him if he was still on the line. He stated he couldn't authorize a refund of my other 2 nights, that I'd have to call the hotel and talk to the manager there. Exactly opposite what the desk clerk told me. They don't care. So I'm calling the health dept.

Hotel was very dirty and run down. Not Quality standards at all. Did not feel safe. Frame…read morearound room was obviously broken into previously due to bent frame and how hard it was to shut door. Just painted over damage. Drapery and furniture was dirty and torn. Out side had peeling paint and webs growing in cracks.

Trash trash trash…read more Here is my experience. FYI, I went down in the morning to get a full refund, but instead was told to email the manager. As it turns out, the person at the front desk who told me to email the manager was........ THE MANAGER. So this place sucks and the dude had zero interest in making it right. Sleep in your car before sleeping here. Or the ground... or a dumpster. Idk, just not here. Enjoy: (Email) "I stayed in your hotel last night (8/24/2022) and to say I'm disappointed is an understatement. I got the king suite, and for it being one of your nicest rooms, it was disgusting. We actually had two rooms. (Had to switch rooms once after being there for 5 min) The first room (room 119) had black mold in it, and the second room had bugs, slugs, a broken phone (so I couldn't call the front desk) stains everywhere, and a toilet that clogged for seemingly no reason at all. When I went to the front desk to change my room for the 3rd time at 2am, nobody was around. I waited there for a good 10-15 min but nobody came out. Below are the pictures and videos to prove it, but you can also check your security cameras for the guy who stood there at your desk at 2 in the morning without getting any help before giving up. The next morning (8/25/2022) the man at the front desk gave me $30 off, but I need this room fully refunded. I booked directly through your front desk last night and not through a third party, so I know you can do it. My name is Jeremy tollas and the room (the second room) we ended up having to stay in because nobody was around to change it, was room 121. Please handle this promptly and contact me back to confirm that this room, that I didn't even want, was fully refunded to my card. Thank you Here are the pics:

New management, Couldn't ask for nicer staff. LOVE THE LOBBY and rooms. Bathrooms do need a hook to…read morehang your used towel on. I'm weird about saving water so I'll use a hair towel twice. I'm only keeping a 5th star away because I stepped on a construction staple in my room and it sliced my big toe. I bled all over a towel and put the staple in a cup to show staff. I wanted to explain the bloody towel in my room so they didn't think I'm a serial killer haha. I took a pic after the bleeding stopped and I had it in a bandaid with Neosporin overnight, some people are freaked out by blood and I wanted to be polite. Manager was super apologetic, friendly, concerned, and showed his staff in the lobby and hall. Handled it well and said he hopes we still chose to stay with him again. I'll be back even though I was kind of annoyed I wasn't offered points or a discounted stay some time. I don't get the low star ratings, they don't reflect my experience. Maybe it's because new management just took over recently.

What a hidden gem of a campground! Concrete/blacktop sites near the water. I had a great time…read morewatching all of the birds and other wildlife we were able to see. We even had a snapping turtle lay eggs on the other side of the fence, right by our site! It is only a 15 minute drive to Presque Isle. It was a quiet campground and the campground hosts were so friendly. 10/10 would recommend!

ONE REASON THE ROAD GOING IN & OUT IS TREACHEROUS. Other then that nice campground. Clean, neat,…read morelevel sites. Little too close, no privacy or shade. Erie is actually a scary ghetto place now. Only Bayfront is nice.

We stayed here during the Tall Ships and it worked out great. Renting #2 deluxe rental with 2 dogs,…read more4 adults for four days and three nights. It was clean and ready for us when we arrived on Thursday.I Unfortunately we didn't have time to use the pool but it looked very inviting. We cooked, used the fire pit at night, even though the cabins are close it was quite at night to be able to sleep. It's was like staying in one of the tiny house that you see on TV! You have to bring your own linens, towels but I'm OK with that. There are pots, pans, coffee pot, toaster, plates, silverware so it all worked for us. I would stay here again and recommend it to others going to the area. Oh the only thing that was a challenge was the bathroom mirror! If your 6' or taller you'll be able to use it other wise bring a mirror! ; )

Definitely will return to this place. Very clean all over. Rental cabins were spectacular. Very…read morenice staff as well! check this place out