Great customer service flowers very pretty and arranged very nicely. Flowers on time…read more Great customer service flowers very pretty and arranged very nicely. Flowers on time

This is the best business ever in the world I got my wife some of their flowers and now we are…read moregetting a new house because of it. Thank you guys so much

My goodness if this isn't just the cutest little flower shop ever! I was in Tazewell to visit…read moresomeone's grave and I looked this place up. With no reviews or photos I didn't have much to go on but I thought it was worth a shot. First it's in a beautiful historic house that long ago was once the home and office to a local doctor ... there's even a plaque by the front door. When you walk in it's a beautiful foyer with a grand stair case. The foyer is filled with little decorative items for sale. To the right is one of the rooms which I guess you would consider the shop. The had lots of little trinkets for grave sites or flower arrangements/gifts available to choose from. The owner and her assistant were sitting down for a much needed lunch break as they had been slammed with so much funeral work that day but told my friend and I to make ourselves at home ... we looked around the shop and what looked like flower studio. They didn't really have anything on display and they usually don't take walk ins but they were more than happy to help me out. I gave the owner a general idea of what I was looking for and she made me the perfect, most beautiful bouquet of flowers. I should have gave her a price range because it was a little more than I had planned on spending but ultimately I thought it was so beautiful and definitely was worth the price. She even provided me a vase with a stand to place the flowers in at the grave site. This place does a wonderful job! What a great new local business!

This is a wonderful flower shop located in a gorgeous old home with a cozy hometown feel. The…read morearrangements that were custom made for our family were absolutely incredible. The service was amazing and the creative ideas from the florist made each arrangement even better than we could have imagined. We can not say enough about how pleased we were.

Doris and the team at Coulters did the florals at our wedding last weekend and they. were…read more stunning. Great value, AMAZING service, and they were early for the delivery. The process was so painless and they were so helpful. Doris immediately understood our vision and the outcome was beautiful. We couldn't have asked for more.

I needed to order flowers for a funeral service this past Tuesday December 27th. I called around…read moreto may flower shops in the area and most were closed or never called me back. I called Coulters Florist and spoke to Doris and within 20 minutes she was able to help me with my order. From being out of state I was not familier with local florists. I was so pleased with Doris and her quick response and willing to help me. She sent me a text of the arrangement and it was beautiful. I highly recommend her. If there is ever a cause for me to order flowers in that part of Virginia I would use her again. Thanks again Doris for your help.

1-800flowers. No! Worst ever. Don't know location as it's…read moreall by phone. $90+ for wilted. very small peonies 10, very small vase. Never again . Do.not use them. Go to.grocery.store.

I want to begin with saying that I have NEVER been so inclined to write a negative review of an…read moreestablishment in my entire life. Upon sharing my recent experience with Radford City Florist with friends and family, I decided to write this review. I currently live in New York City but Dublin, VA is and always will be my hometown. I recently had the misfortune of losing a relative back home in Pulaski. When this happened I was 5 weeks into a new job in New York and I was unable take time off work and get home for the funeral proceedings. Since I wasn't going to be there for my family, I decided I would send flowers to the funeral home for my family to view in my absence. Since I was informed of the death late and my new work schedule is very busy, I thought it would be best to call during my lunch hour, my only break during their operating hours. I understood I was cutting it close, as the wake was that evening of placing the order but given my late notice of the death, a quick turn around time for the wake, and a hectic day at the office, I made the order in the best time frame I could have. I actually looked forward to the call knowing that I would get to speak with someone from my hometown, and was comforted by that. I placed an order with the owner, Jeff Corbin. At the time he was sympathetic and took my order with care. He informed me of the time of the service and the time of the family viewing. At that time I asked him if my flower arrangement would make it to the funeral home in time for the family viewing at 5:30 PM, and he said yes. At 6:30 I got a call from my mother, this was 30 minutes into the public wake. She said my flowers were not anywhere to be found at the funeral home. I was extremely disappointed and called Radford City Florist immediately and left a message, as they were closed for the day. Someone called me back the next day and put owner Jeff Corbin, on the phone. I explained to him my disappointment that the flowers had not arrived before the family viewing as promised. His first response was "well what would you like me to do for you?" I was very thrown off by this and hoped that he, as the owner, would begin by offering something to ME, a common business practice everywhere except Radford City Florist apparently. He then told me that he personally hand delivered the flowers to the owner of funeral home at 6:45. Again, 45 MINUTES into the wake and I was promised delivery at 5:30. Even if the flowers were not delivered for the family viewing, they should have been present for the start of the actual wake. BOTTOM LINE. Jeff then offered me something completely outrageous. HE TOLD ME HE WOULD BE GLAD TO GIVE ME A REFUND FOR MY PURCHASE BUT WOULD HAVE TO SEND SOMEONE TO THE FUNERAL HOME TO PICK THEM UP. This call was at 10:00 AM and the funeral service began at 11:00 AM. He was fully aware of what time it was and that he would be removing my flowers as the service was beginning. I explained to him that I WANTED to pay for the flowers as I WANTED to be at the service. I hoped that since I was not given what I was promised he might be willing to waive some of the price, a delivery charge, etc. He said the best he could offer me was picking up the flowers prior to the service and giving me a refund. We went around on the phone for quite sometime when he finally began to criticize me for my late order and thought I was trying to "beat him down to get something for free". I OFFERED TO PAY FOR THE FLOWERS AND EXPLAINED THAT I WANTED THE FLOWERS TO BE PRESENT, so I'm not exactly sure how that is "asking to get something for free". At this point I began to get very upset because he was unaware, and did not even take into consideration, that my circumstances were less than ideal. I can honestly say I did the best I could with the timeframe I had. Ultimately, I paid full price for the arrangement and did not receive any compensation for the broken promise of delivery time. After telling this story to numerous people here in the city and back home, I have gotten one prominent reaction: disgust. I am completely appalled by the insensitivity of owner Jeff Corbin. I thought his offer to remove my flowers before the service began was cruel, unusual, rude, and just tacky. As someone who grew up getting prom corsages and numerous flower arrangements from Radford City Florist for graduation and good grades, I am just heartbroken that my "hometown flower shop" has lost the nostalgia that it once held for me. I have received better customer service from better human beings in a large, overpopulated city like New York than a hometown establishment, and that makes me very sad.

Very good florist and customer service that goes beyond most florists . If you are from out of…read moreTown and looking for a local florist to send flowers USE them as that was my experience . I was visiting Wytheville and my sister from Maryland used them to send me an arrangement. I was not home and they went out of the way to call me and was going to deliver to me on a Sunday! Unheard of practice from other florists . My arrangement was beautiful .

Hello , Very pleased with the flowers I asked for yesterday for my daughter Karen Smith .She was so…read morehappy when receiving them. And the green balloons were the best idea seeing that we are Irish and it was ST Patrick's . I live in IL but whenever a occasion goes on for my Granddaughter and her girls I'll remember your florist. Patricia J. Quinto

With the fabulous new owner and storefront, this is THE only place I order flowers from. The owner,…read moreKaty, listens to what I wanted/flowers/color theme and stays within my budget and I'm blown away every time I go to pick up. They also last for weeks! My mother just received a gorgeous delivery for her 85th birthday today as well. Sorry to say, not from me but rather a family member out of state who went online looking and picked D'Rose on her own which speaks highly. Beautiful and unique arrangements that you know will arrive in full glory!

I've used this florist a few times for delivery and their service is great and the flowers are…read morelovely!

The best florist ever, you need to check them out. They do such a beautiful job and the staff is so…read morepleasant. Sometimes a florist is hard to find that suits you but look no further this is your florist

I had flowers sent to my mom. I'm out of state and wanted to make sure to use a local florist…read morerather than one of the national internet ones. Ideal did not disappoint. I ordered the flowers in the early afternoon and they were delivered by dinner time! My mom said they are absolutely gorgeous!! I'm so glad I was able to go local and have such amazing service from far away. I highly recommend!!