Honestly not bad I got my resumes printed out here and I am now employed also not bad pricingread more

Horrible staff we walked in and no one was able to help us. All 3 staff members just sitting down…read morelooking at their computer screens. Rather spend money somewhere people actually want to work..

I visit frequently for work transactions and the employees here are always very professional,…read morehelpful, and they always try to get me the best deals. I appreciate that I can rely on their expertise and good customer service. Sometimes they have to juggle multiple customers, but they handle it with finesse, even if some of their customers don't understand or appreciate how difficult it is to juggle tasks like that. Pro tip: When exiting the parking lot, I can never find the right window to turn left onto Freeport and it gives me a lot of anxiety, so instead I go to the other exit, make a right at the next traffic light before Starbucks, go around the roundabout, and then take the traffic light left to Freeport. Easy peasy.

I don't like leaving bad reviews but I have to the people who work at this location are very rude…read morevery dumb very lazy they act like they don't want to help you and they act like it's your fault that they chose that job avoid this place because you will not get to help that you need

Horrible customer service. Attempted to get prints for graduation. Owner refused to print, citing…read morethat my niece skin was too dark and wouldn't show on prints. When I asked if he had a way to brighten the quality, he completely ignored me and started speaking to another customer that came after me in a different language. They both looked at me and started laughing. Please avoid racist organization at all cost. We gave to do better as a society. I did nothing to deserve such horrible treatment.

Great notary service, along with all of the other services offered. Ben, the owner, has provided…read morenotary services to relatives in long-term care, and he is extremely kind, empathetic and professional. Support this small business for copies, fax, notary and more.

Horrible rude staff. Always broken self service printing and the staff do nothing about it even…read moreafter being told multiple times. Unprofessional, sitting on top of the counter as customers come in. Not helping customers that express issues with their machines, and bypassing to other customers. Dont waste your time or spending money at this location.

I came to drop off my book to get despined and divided into smaller books. Gave VERY detailed…read moreinstructions as well as tabbed the sections. I clarified in person as well everything that I wanted. One of the workers called back with a question - which is fine. There was still confusion so I had to go back in to clarify what the index of a book was (even tho I wrote what page it's on in the instructions). He said he understood that I wanted the index copied for all the books (as indicated on my written instructions). I come back and pick up my books and it's wrong... I'm too exhausted to come back but I'm just so ??? There was no added clear and back cover for one book. The original index is in 1 book and NOT copied for the rest of the books. He did make ONE copy loose leaf. So I have a stack of papers... $36 for it to still be done wrong. But whatever.

Adj: Expansive, but sometimes Expensive, except for the Bin Wins…read more Staples has become a little bit of more things each time I stop by. Today was another Amazon return, just a small item. The Hubby told me about the bins in the back so after checking out Party City displays again (graduation season is almost here apparently) and a quick look at phone cases, I took some time to go "treasure hunting" at the back of the store since it happened to be a Thursday and everything drops down to the lowest price of the week. Bin wins is what this section called, the bargain hunting, "falling prices"-like bins. Very interesting and truly a mish mash of items, a real deal seeking and random finds type of experience. I ended up finding some cute erasers from Valentines day that comes with little boxes that I plan to save to fill with candies and give the INDIVIDUALLY WRAPPED (wasteful but perfect in this case) animal erasers to the Samaritan's Purse Operation Child Christmas Shoeboxes project or a church we know who goes to Mexico at least once a year with similar Christmas shoeboxes filled with gifts for children in very hard to reach areas of Mexico. So that was a perfect find. There was just so much very random and some bizarre items, and of course items from as far back as Halloween, Thanksgiving, and Christmas so that Valentine's Day items seemed not so long ago, lol. Still it was kind of fun. I even found a box of individually wrapped ginseng and other Chinese herbs tea and dried fruits and goji berries that even have little bags to put them into for infusing/ steeping, that should be a healthy tea. One thing you can do is check for reviews on Amazon since these items are all returns or overstocks from there. The tea had good reviews and were still being sold online. Overall, it was a fun but kind of overwhelming experience as there were like 6 large bins or so, and while there was quite a lot of repeats, the FOMO was strong and caused me to want to check everything in every bin (almost). Hubby was right, it was strange in a good way, but the deals are there if you took the time and happen upon some things that you actually need and which have been discounted deeply. It is very much like falling prices according to a friend, but I've not gone there yet so I can't say for myself yet. At Staples, who knew?!

Staples is usually just an office supply store, right? Yes. But now it's much more than that. While…read moregoing to return a couple of items from Amazon for the family, I decided to wander around and window shop a bit. What do you know? There's a new thing going on. Yup, a new feature at an old store, that makes it maybe worth visiting more frequently. Starting every Friday, bins in the back area filled with Amazon (and maybe a few other vendors') leftover stuff for $15 and going down each day until on Thursdays what remains gets priced down to $2. Really anything can be in these bins from holiday decorations to clothing to even phone protective cases. I'm going every Friday to check the bins in the back now. That aside, this is the place for office equipment and free e-wasting for electronics. We were helped by Robert today when doing the Amazon returns and then again when purchasing a few of the bargain bin finds, and he was an excellent and super friendly associate. Props to him for his great customer service, positive attitude, and hope we see him more in the future.

- overall, the service was poor. Our order - a two-sided design on a postcard - was fine on one…read moreside but extremely pixelated on the other. We didn't receive a response about our concerns until going back to the shop in-person. They disagreed that the image was pixelated (attached here) and if it was, it was because of the original image (it was not the issue). They printed it again without issue, but there was no acknowledgement that the original print quality was unacceptable and it was because of their error. - the turnaround time was very quick - we were able to get a quote within hours and received our original order the next day and the re-print within two days. - value was good/fair, especially compared to other alternatives. Overall, we wouldn't use them again for something sentimental or where pixelation would be important (ex. wedding-related, holiday cards, etc.) but would maybe use them for something with a pretty designs (ex. poster, maybe?).

The staff is friendly, efficient and caring. They listened to all of our needs and helped guide us…read morewith our decisions. They helped every step of the way and responded promptly to our questions and needs. The outcome of our cards where exactly what we envisioned. I would highly recommend this business.

The staff here is friendly. Helpful & Patient…read more I feel a lot of these stores are dated and the staff deserves a better working environment. People visiting these stores quite a bit these days they should be updated and a more modern experience but I suppose no cares. Just a thought.

If I could give negative stars I would. Every time I go into this location the lady that works…read morethere is so fu$&ing rude! I watched her be rude to the customers before me and then she was rude to me. She gets very defensive when you ask questions, doesn't really explain anything, and expects you to understand the way UPS does things. I will drive out of my way to go to another location so I don't have to deal with her. DO BETTER UPS.

Adj: bustlingly brisk and busy, but effectively efficient…read more This UPS store is a very busy one in the Lakecrest shopping plaza at the corner of Florin Rd and Greenhaven Dr near I-5. From before the store opens, there could already be people ready to promptly pounce upon the store to ensure they get in the head of the line that quickly grows. It's that bustling pretty much every day of the week no matter the time of the day. This used to be the only place to return Amazon items and it was really busy then, but now there are other stores to drop off Amazon returns so this UPS store is more for dropping off packages to ship, copy and printing services, and fingerprinting and other official services such as getting documents notarized. On our most recent trip here, hubby and I got our fingerprinting done here to volunteer for a non profit organization, and we came out here early one weekday morning to try to beat the crowd and we kind of did, but while we were getting our prints done, the line grew long and the only gal staffing the store couldn't get to others so we let her help a couple of people who just had to print a document or ship an item so that the line would shorten before she continued to help us. In case anyone also need to get this process done, just a heads-up that the finger printing machine could be a bit glitchy or picky, so there were a few redos of certain of our digits, but overall, the young lady who helped us was very efficient and also surprisingly calm even as the line grew and grew and grew of people who came after us. When we asked, she let us know that she's the only one on duty for the first hour or so and then another coworker would come in, I think they really need two people to open the store as surely there's always a crowd building up right away at the start of their business day. So one star taken off for that because they really need at least 2 persons at all times or at least at peak times like in the mornings, to meet the demands of the many customers. For the most part, I still think this is a good store, service is friendly and helpful. They are patient with less technical customers who come in to print documents because they don't own computers or printers or just need help in general. As for value, I'd say all of their stationery and shipping merchandise are all pretty expensive bc the items are marked up since buying them here would be a convenience, vs having to buy a shipping envelope or Scotch tape or scissors or pens and markers, etc somewhere else to get one's packages ready BEFORE coming to send off your shipment. Overall, this is a good neighborhood UPS store and hopefully their goods and services provided will continue to be high quality and attentively efficient.

So this is one very busy UPS store in the Lakecrest Village Shopping Center off of i5 and Florin in…read morethe Greenhaven area. It's convenient for me to stop at this store to drop off shipping packages as it's not too far from me, but it's always busy from my experience, so I try to go first thing in the morning when it opens. They also take Amazon returns here, so the line can really build up. But this time as I was dropping off, I noticed that there's a new (to me) kiosk machine thing that will scan your pre-paid label and provide a digital or printed receipt, nice. Then you can just leave your package on the counter and go on your way without having to line up in the quite long line, as this was before 9am and there was already half a dozen people in line. The store also sells lots of shipping stuff like boxes, mailing envelopes, stationery (pens, markers, tape etc.) to label and seal your mailing packages or envelopes, but all marked up in prices since they expect people to come prepared with their packages all ready to go. So if your shipping items are not ready, and you need to get some tape, yup, it's gonna cost ya. I always make sure my packages are ready to go for this reason, thank you to my wife. All in all, a decent place, but they really need 2 people to open or at least 1 more person coming in within the first half hour when the store opens at 8:30 in the morning. The line can be really slow, the staff was fingerprinting someone so the line was halted until she's done with that customer or the other staff arrives. This is not sustainable in my book.