We were blown away by the 1st Choice team. Everything we needed was taken care of, starting from…read morethe office staff where , Ana and Leslie responded to our emails and any issues we had. Samantha also helped things run smoothly on the office side as well. Mike and Jason created the estimates and made sure that we had all our bases covered. Mike was diligent with the matterport and explained the steps of the 1st Choice process with us. We were blown away by the contents department manager Ricardo and his crew Julian and Jeannette. They packed up almost the whole house and made sure that everything was labeled, organized and then put back in the proper place. We wouldn't be where we are now without the help of Roberto Rodriguez. He was the first person to show up at our home when we frantically called once we saw our water damage situation. We knew we were in the best hands and that Roberto and his team would make sure that everything was dry before the next work to continue. Roberto Guzman, Marco and Miguel and his crew were invaluable to us. They worked so hard every day to make sure all the elements of our project were completed. We knew we were in good hands and we were reassured that they would be the work done. Thank you for everything!

After seeing my review, Roberto contacted me and wanted to make things right. They came out…read morequickly and finished the job and fixed any issues. And he's been helpful in finding a match to flooring that got damaged in the process, which I greatly appreciate.

Please do not use Nat-Cat Inc., / Restoration out of Schaumburg. The owner is Miguel Ramirez. We…read morehave had the most agonizing experience and now need to go through it all again because they did not restore our home, instead they damaged it and left work unfinished, abandon the job. Total scam artists, shotty work, unprofessional unskilled workers, invalid workers, constant deceit, misleading, acts of fraud, website is 100% misleading. Icing on the cake - insurance referred us to them so we thought we were in good hands. Just trying to save someone else the hardship.

So we have had a sewage backup in my home and unfortunately my homeowners told me they work with…read morethis company called national catastrophe. I said ok I looked at that review my insurance adjuster had issued and part of the check belonged to me. They had an addendum for the opening and closing of the concrete which I believe was $2300. John turner said I should hand him the check plus my deductible and if there was anything left when they were done I'd get my portion of the check back via check or cash (strike 1) All the floor got cleaned the paneling and drywall cut, I'm assuming the framing cleaned as well. Concrete poured, dumpster filled. Dehumidifier going. I received check from insurance company and told john turner I had to send it which I overnighted it to my mortgage company and he said and we gonna keep charging and keep going. Friday was the last day their crew was here, Saturday they poured concrete (paid $700 for outside concrete guy, (said concrete would be completely dry I. 24-36 hours) charged me $1000 for making a phone call) nobody came Monday Tuesday Wednesday Thursday Friday Saturday Monday then a lone woman came prolly to clean up dust from concrete work. Nobody told me nothing that nobody was coming out for over a week. Strike 2 and 3. This Job started end of October my house is flipped upside down inside out. Their crew I understand in and out they propped screen door open but for like 3 days while taking out trash left the prop on and unfortunately bent my rear screen door. I'm hoping they sell the door closer at Home Depot because it's completely bent. I told them if they are waiting for the check to complete the job then don't come back. I don't pay my auto mechanic before they do repairs. I don't pay carpet cleaners before they clean carpets. Why would I pay for a $19,000 job + after deductible when the demo isn't even completed. Hell they didn't even tear the carpet off the stairs. I'm sure I paid for the dumpster. I received check on Saturday deposited it cleared on Wednesday. John turner picked up check for the demo work they did (over $7000) picked up check and told my wife the dumpster was being picked up tomorrow. Is that his call? Or is it because he was fired for job abandonment without telling homeowners hey we're not coming back for over a week (not the week of thanksgiving probably 2nd week in November) Don't get me wrong they did a phenomenal job with the demo work. Just to much negatives to continue with this company. I got guys coming out to hang drywall at $16 a sheet. Flooring im gonna do as well as painting. Gonna have to order a new dumpster and pay for another 1 because NatCat thinks my adjuster is their liaison and my adjuster is gonna contact me. You'd think you open your home to this company and homeowners have your company here when homeowners aren't home but do not have the decency to say hey Mr---- or Mrs ----- we ain't gonna be here next week. I got nothing but crickets. Then once paid they call to pickup dumpster and yet leave garbage bags of clothes trashed still in basement.

Man was rude & nasty. Thought it was funny. Total pos talking down to a woman. Laughing at me. We…read moredo not recommend this business.

Rock and his team just power washed our house and we couldn't be happier with the results. Very…read moreknowledgeable and reasonably priced. Rock (president of company) personally came out to our house to oversee and direct his staff. They walked around our house with us before and after starting and finishing the job. Highly recommend and will definitely be calling on them again next year. Thank you, Power Clean!

I reached out via Yelp for a quotes for gutter cleaning, window washing, and soffit cleaning…read more Matt was the first to respond and present very transparent pricing. He was prompt, arrived ready to go on the day of and had no problem cleaning my front porch when i asked him to do it at the last minute. He did a great job and provided pictures of all the cleaning when he was done. Not like i am going to climb up on the roof to verify!

Reached out to several companies. Some didn't have availability or was going to charge us a lot…read more Matt was available and most reasonable. Very friendly.

I had my gutters and downspouts cleaned on a two story house. They did a great job. He was very…read morenice and even agreed to work around nap schedules for my kids. Extremely professional and great quality and value for the work.

Terrible from the start. Unorganized, sloppy, and no attention to detail. Left spots on widows…read moreall over the house. Replaced screens while wet which caused droplets to splash then harden on cleaned windows. Tried to make excuses that my water was hard and that they needed trisodium phosphate to clean better. They should have the right cleaning products. They promised to come back but after several texts and calls were ignored I gave up on these clowns. They also couldn't, count as they "forgot" to include basement windows and then charged me extra for their counting mistake. I also hired them to clean some sections of gutters but only did a small portion of what I asked. I would not recommend this company. Very unprofessional with a total lack of quality.

Mark and his crew fixed a leak we had around the chimney area of the roof. He gave an upfront and…read morehonest quote to fix all the issues we were having. No hidden fees. They arrived on time, did a great job, and cleaned up after. He's a service oriented business owner that truly cares about the quality of work he provides to his customers. We will use him in the future and highly recommend him!

This company is outstanding! I have used them twice and it is so refreshing to get people to…read moredeliver what they promise! Mark is very professional. Answers the phone when you call him and gets on it to fix your problem very quickly. Great communicator. You don't come across this kind of professionalism these days so I am extremely happy and will use him again I'm sure!

Best decision I've made in a while! German came out with his son, showed up right when he said he…read morewould, gave me a fair price on power washing the deck, fence and a concrete walkout area. Showed up to do the work when he said he would (great communicator), knocked it out and it looks great. I was so happy I gave him a big tip (I'm not a tipper). If you're looking for good work at a fair price look no further. Erik

I hired German to power wash my siding. He was on time and offered a really good price, and even…read morepower washed our back patio, side walks, and mailbox at no extra cost!

Four years ago, we had a basement water problem and ServPro Wheaton came out right away to help,…read morethen later we had them back to do the restoration. They did very good job in both regards. Just this week we needed documentation at the request of the people buying our home. Christy in the office did a great job in getting us exactly what we needed in a very timely fashion. This kind of support is greatly appreciated and completely demonstrates that the firm is in business for the long run.

I waited several weeks before writing this review because I wanted to give the company an…read moreopportunity to make things right. Unfortunately, after being ignored for weeks, I've given up hope that they will. They came to our unit to perform mitigation work after water damage caused by an upstairs neighbor. When they finished and left, we discovered that the cover for our ceiling fan junction box and one of our light fixtures were missing. I contacted them within an hour of them leaving, and initially they were responsive. However, they repeatedly sent me photos of an entirely different light fixture in a different room of our home (our kitchen instead of our living room) and insisted they hadn't removed anything. I explained multiple times that they were looking at the wrong room, and I even sent my own photos, but they continued to insist they were correct. Eventually, communication stopped. The supervisor, Aldo, called me once, but I wasn't able to answer immediately. I returned his call and sent a text within an hour, but I never received a response. Despite promising that the light would be replaced, I've been completely ignored ever since. We are now left without a light fixture and have to purchase a replacement ourselves and pay someone to install it. The lack of accountability and follow-through has been extremely disappointing. I understand mistakes happen, but ignoring a customer instead of resolving the issue is unacceptable.