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    Prestamo Mortgage Corp

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Prestamo Mortgage Corp

    Mortgage services

    Mortgage refinancing

    Home purchase

    2 More Services

    Buyer's agent

    Listing agent

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    2 years ago

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    Excellence Real Estate

    Excellence Real Estate

    (18 reviews)

    Their agent Greg Prado is rude, discourteous, and unprofessional. Seek another agency, there are…read moreplenty of good ones out there.

    Warning!! For the past three months, I have been harassed in my home by Arthur Hernandez, realtor…read morelicense 01840044. The home that I lease from the realtor Arthur in July 2023, the owner requested the home back to rent for family on July 12, 2023 was the initial request. I'm a senior citizen, initially the verbal and text messages stated to move out by August 30, 2023. The harassment began via text, phone calls, showing up at my residence. I notified the broker of Excellence Real Estate broker Mike Oyoque and Christina Corea, the owner of Excellence Real Estate via email, that I was being harassed by their employee and provided proof of the harassment. Mike responded "we don't have anything to do with this. (See attached email) as a result of no corrective actions, I have contacted the housing authority. According to the Los Angeles County Consumer and Business affairs Housing and Tenant Protection: Tenants who live in rental units located in unincorporated areas of Los Angeles County and subject to the County's Rent Stabilization and Tenant Protections Ordinance (RSTPO) qualify for relocation assistance. Currently their office has been contacted by the Los Angeles County Consumer and Business Affairs department. Arthur didn't serve the notice properly and the house was never registered with the LA County, the documents were not completed correctly. Violation 1 failure to state number of bedrooms in house Written notice, to pay or quit Violation 2 failure to provide sufficient notice on the tenant to the department. Violation 3 failure to register a dwelling unit. Violation 4 failure to demonstrate a allowable for cause or no fault termination Violation 5 failure to provide sufficient notice on the tenant to the department Violation 6 failure to register a rental unit Currently I am still being harassed Arthur was captured on my ring camerasat 4:30 pm August 5, 2023 He has began to stock me at my home I'm being stocked on social media Instagram to be exact He still continues to come to my home unannounced He still calls and sends text messages He told me I don't know any about real estate law He told me he would make sure that I am HOMELESS!!!!!

    Excellence Real Estate Champs - The Team '2020

    Excellence Real Estate Champs

    (3 reviews)

    They were so helpful, my husband and I were looking for a house, they give us bunch of options,…read morethey walked us through the whole process, and now we are owners of an amazing home for our future family. Thank you so much to all the staff, everyone was really nice and they solve all out doubts.

    If you expect a real estate agent to communicate and be on top of it, I would recommend someone…read moreelse, probably anyone else, besides Mr. Amaya. He could be a great person but he is a terrible real estate agent. His attitude about his clients seems to revolve around everything being on HIS time, not the clients' time. For example, it was extremely difficult to get a hold of him most of the time and this was frustrating when we needed to know information or get the process moving along. Calling the office was a hassle as well as the phone was answered rarely, if ever. You would think that communication would be key in a business relationship involving buying or selling a home. To be honest, we would not have been able to sell our home without the assistance of the out of state realtor who was helping us purchase our new home. She really deserves his commission for her effort in getting things done for us. He would ignore phone calls when we had questions and then we would see him on social media golfing, at football games, and out with friends. Of course personal lives are not an issue but when it starts to interfere with work, that is a major issue. We never felt like we were a priority to him. When we addressed our concerns, he would simply try to smooth talk his way out of the issue or deflect the blame on to someone else. I can understand why he has only sold 25 homes in the past four years. Throughout the whole process we felt like we were in limbo and going to lose our next home (we were in contingency). We tried to give him the benefit of the doubt in several situations. For example, when he was late to our open house, when he promised to put a "For Sale" sign in the yard and never did (but we saw that he had posted a sign in another client's yard shortly after ours) and when he took our house off the market and did not even put "Pending" until the day before closing. We would ask about this and he just said it was "the way he did things". The sellers, and even the real estate agent, for our out of state home were extremely concerned with his processes and also felt the stress of feeling like the sale of our home was going to fall through. Besides sending inappropriate texts to the other realtor out of state and quickly trying to play off being a professional, we just had constant issues with him throughout the whole sale process of our home. We plan to address our concerns and show the evidence to a real estate board because if we can save someone else the headache of working with someone so complacent and nonchalant, that would be the most beneficial in the long run. This review will also be posted in several other places as we expect him to delete this. As said before, he could be a great person, but real estate is not the right profession for him.

    Jesse Gonzales - Excellence Realty

    Jesse Gonzales - Excellence Realty

    (4 reviews)

    Predatory and Misleading Marketing Tactics... I am writing this review to warn others about the…read morehighly invasive and misleading marketing tactics used by real estate agent Jesse Gonzales (CalBRE #01267018) of Excellence RE Real Estate. This agent scraped my private contact information from public records called me on the phone. Shortly after I said I was not interested, I get an unsolicited cold email containing completely false information about a family member's estate. He claimed a "probate petition" had been filed on a family home and tried to use this false legal scare-tactic to solicit a listing. The home he referenced is safely secured in a private, irrevocable trust and is legally exempt from probate. The individual is falsely claiming that we have a past relationship and have spoken previously. This is entirely untrue; we have no history. Fabricating legal panic and sending deceptive probate solicitations to families is an incredibly predatory way to fish for real estate listings and extremely rude when we are grieving. This is very unsettling. If you receive an email or call from this agent regarding probate, double-check your court records independently and do not trust his claims.

    Jesse is easy and great to work with. I have had the pleasure of working with him on a few escrows…read more He always puts his clients first, no task is too big or too small. I recommend Jesse to anyone looking to buy or sell a home. You are awesome Jesse!

    Prestamo Mortgage Corp - mortgagelenders - Updated June 2026

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