Nicely organized thrift store with some decent prices. The jewelry was high, but the china and…read moredishwater were marked fair. There was a lot of furniture, clothes, and books as well! Typical thrift store - volunteers get 20% discount.

Stopped by today and found a great array of selection. Pricing was fair, some things are more than…read moreyour standard thrift, some things equal, and some things are less. However I'd say most things are still less than your regular Goodwill. I adored the book selection here and would have loved to stay and search more. The young lady who checked us out was super sweet.

Shoutout to brothers!! They were the BEST furniture company I have dealt with. They had extreme…read morepatience with me and dealt with a situation very quickly and matched me to something I absolutely love. Everyone is so kind , respectful, and understanding and want nothing more than a happy customer. I recommend everybody to this store! Quick delivery, great prices for couch sets etc. honestly amazing experience and they checked up to see how the furniture was working!! I am grateful to have had found them.

So glad I found this furniture store! They have some really nice pieces that are reasonably priced…read more Arvin worked with me and my husband to ensure that he were able to get what we needed for our home while staying within our budget. He was really helpful AND our furniture was delivered to us on the same day!! Everyone practices and adheres to covid guidelines so it's a safe environment for anyone involved. Wonderful store, we will be back for sure.

This is a great place to find hidden gems. They have a good selection of jewelry and household…read moredecor. I went there and found a beautiful opal ring and they let me trade in one of my rings for the opal ring. Definitely a place to check out if you're looking for a unique piece. They also do ring adjustments. The store set-up is a little packed to the point of being organized chaos. But good selection. And I wish they were open a bit later in the evening. The employees are usually very friendly to me. They don't act like hawks constantly checking in on you which I appreciate. If you ask for help, they're more than willing to assist.

The jewelry buyer, Billy, is running a fencing scam. He is a scammer. Schwarzchild Jewelers and…read moreCarreras are both professional and pay much higher. He is being taken to court for Felony.

I worked with Annie Salter on a new home office from La Diff. I've bought a lot of things from a…read morelot of different stores in my lifetime and I've never experienced someone so willing to go above and beyond the call of duty to get the customer what they need. Throughout this process Annie was regularly calling, emailing and texting me with updates, solutions and ideas. She was so willing to go back and forth with the product manufacturers in order to get all my questions answered in a timely fashion. Most importantly, she met each challenge with genuine enthusiasm. When she didn't have an answer, she'd happily go hunt it down and she was proud to get back to me with the missing piece of the puzzle. Annie is amazing!

I purchased multiple pieces of furniture to furnish a new condo I purchased in downtown Richmond…read moreeverything about the experience was very good from purchasing through delivery.

Josh and Logan the fantastic duo service technicians were prompt and courteous. Josh answered all…read moreof my questions. Josh came to perform a touch-up paint job on our refrigerator door. We are pleased with his work and the area he painted. It blended in well. Ashley and Billy from the Appliance Place in Colonial Heights, Virginia are dedicated to providing excellent customer service. Thank you so much for solving the problems we had. Blessings to you! Diane P.

I purchased a washer on 7-28-25 at the Colonial Heights store. I was told by the salesman that the…read morewasher could be delivered to my house the following Monday 8-4-25 for an additional $169.00 or I can be picked up on Friday 8-1-25 from the store. I chose to pick it up on the 1st because I needed a washer Immediately. The salesman said they would call me when it came in. Friday came and I never heard anything so I called the store at 2pm and spoke to the salesman again and he said the washer would not be here until Monday the 4th. I expressed my dissatisfaction with my service because I had scheduled help to get the washer into the house on Friday and I had no way of getting the washer in the house on Monday. Again, I was told I could pick the washer up on Friday. The salesman said there must be a misunderstanding. I asked to have a discount on the washer because of the inconvenience and the salesman said he gave me the sale price. The salesman then told me he could give me my money back as a resolution to the problem. I then asked to speak to a manager and the salesman said he would be here on Saturday. I called on Saturday and spoke with a manager and explained the situation again. I asked the manager if they could waive the delivery fee since I had no one to help get the washer in the house and he said he would do it for $129.00. I then said if you could bring the price down to $100.00 I would except that. The manager said he could not do that. I told the manager that I have bought appliances from them before and bought numerous appliance parts but obviously my words fell on deaf ears. I then told him to cancel the order and I would call him back on Monday to give him my credit card information to credit my account. I called on Monday and spoke with the salesman again and gave him my information to return my money. He said he would take care of it. I checked my bank account on Thursday and the money still had not been returned. I called the store again and the salesman said my account was credited on Monday and it may take 2 to 3 days for the money to clear. He said if you don't see the money in your account by Friday to give us a call. I finally got a receipt for the transaction on my phone Friday afternoon. I then called my bank to verify the transaction and they told me that the transaction was actually done on Friday and not on Monday like the salesman said. I know the customer is not always right every time but when you are told that your money has been returned and it hasn't, you can pick your washer up on Friday and you can't. Then you are told you must have misunderstood what was said. If they are willing to lie about when your money has been returned to your account would they also lie about when the washer was supposed to come in? Integrity is everything!!!! I have done business with The Appliance Place for years and I have bought a Refrigerator, Dishwasher and numerous appliance parts from them with no problems. My family has also done business with The Appliance Place before but after this experience neither my family or I will give The Appliance Place our business or recommendations any more.

Purchased a wonderful recliner loveseat - great price and amazingly helpful staff. Was delivered…read moreby one of their contractors who made it super easy

Staff was so incredibly lovely and was able to find me a new in box kitchen faucet for $16. This…read moresaved me a ton of money and I felt like I wasn't ruining my community and the environment while I was shopping there.

Do you like a treasure hunt? This may be your spot, if so. Bins. Bins. Bins. Full of.... things…read more You never know what you may find. For me, I went in not looking for anything particular but one bag later, I had a shirt, a blackout curtain, pillows and 3 blankets, all priced at $3/each. The value of what you find differs with each item. I will add that I didn't pick up anything that was broken or not working. All items in good condition. Prices are dependent on the day of the week. I'm unsure if they offer latex gloves but that would be helpful... and more sanitary.

I am obsessed with this place, I always get the best deals here. Thursdays are my favorite,…read moreeverything is $1. The staff is always friendly and helpful and the other customers are very nice as well.

We'd been to every furniture store in Richmond and had just returned from Green Front having had no…read moresuccess in the hunt for a sofa when we passed by Sofa Design. Thank goodness we stopped. This well-run family business had a wonderful selection and the most knowledgeable folks to help us. With no pressure and a few specific questions, they took us directly to choices that checked all the boxes. Highly recommend!

A Refreshing Furniture Shopping Experience!…read more After what felt like endless trips to all the big-name furniture stores (plus a long haul to that giant discount spot in Farmville), I finally found exactly what I was looking for at Sofa Design--and I only wish I'd gone there first! It's a locally owned family business, which I love supporting, and their products are made in the USA--huge bonus points in my book. The father/son team was friendly, knowledgeable, and incredibly patient with me as I tried to make up my mind (so many great fabric and frame choices!). The delivery was done with care while I was at work, and when I came home, I was honestly blown away. The scale of the furniture, the quality of the construction, and the fabric selections were even better than I had pictured. If you want personalized service, beautiful American-made furniture, and a shopping experience that's actually enjoyable, Sofa Design is your go-to. Highly recommend!