My daughter rented with this company for an apartment while she was going to UC last year. This is her fourth year at the university and this is the 3 place she has lived at. By far the worst experience out of all the other places. They never came to fix maintenance request. They never answer phone calls. They tired to charge them ridiculous amounts of money when they moved out because of "damages" but the house was literally spotless when we left. They still have the deposit. The only reason we didn't take them to court because she had three other roommates so the deposit was split four ways and was only one months worth of rent. RUN FAR AWAY FROM THIS COMPANY!!! I would give them zero stars if I could. read more

Rent Clifton was really easy to work with this year! anytime we had a problem, Rob was well on his way to fix it. if i had the option to do it again, i would take it. great rental company! read more

My daughter rented from them for a year, and I wouldn't do business with them ever again. Nice enough apartment, good location, high rent, poor maintainence. The apartment above leaked water into the bathroom and they never fixed the wall. Never did get a key to the mailbox, and the washer/dryer downstairs were out for weeks at a time. Poor response to calls. The worst was when they held the deposit claiming that we didn't give them 60 days notice as per the lease. Fortunately we kept all documentation. They stalled and handed us a line of BS until I filed in small claims court, went down there, and made it clear I would follow through. They were given a continuance by the judge. Then we got a check two days after. No explanation. Check the clerk of courts web site under their name to see how many cases they have had down there. It's not good when the clerk at the filing desk knows them by name. read more

This is my second year renting through Rent Clifton and it has been the absolute worst experience. The only reason we have stayed is because of the cheap rent. The maintenance staff was awful and and barely maintained. Asking for something to be fixed was nearly impossible. The property managers are rude and very unprofessional. When I first moved in to my house we did not have knobs on our stove for the first three weeks. We could not use the oven or the stove because of this. We have made at least 5 maintenance requests in regards to the plumbing in the house that makes the whole house smell of sewage. Nothing ever gets done . The people that run this business could care less about the well being of the people living there or making sure that things are nicely kept. They take advantage of college students because of how close the housing is to campus. I would not recommend renting from them ever. read more

Terrible company. I rented with them for a year and it was the worst customer service I have ever had. I've lived in four different apartments in Clifton and have had four different landlords. This was easily the worse experience I have ever had renting. They do not have an office, only a PO box so none of their renters can actually get a hold of them. They refuse to answer their phone calls. The women I unfortunately had to deal with was Karen. She is incompetent and rude. She blocked my phone number four months after we moved out when I was STILL trying to get my deposit back. They thought one of my four roommates didn't pay rent for a certain month but wasn't sure which month so we had to send bank statements to prove we payed. They said not only did we not get any of our deposit back, but we owed them 500.00 dollars for the unpaid rent. After they found out we DID pay the rent and didn't owe them any money it was difficult, if not impossible to get a hold of them. It took me four months and 3 BBB complaints to get a portion of deposit back from them. DO NOT RENT FROM THIS COMPANY. I promise you will save yourself time, energy, and money to pick a different apartment from a different renting company. read more

By far the worst management company I have ever came across. They did not fix our front door for 3 weeks after we were involved in a armed robbery! The house was completly destroyed when we recieved and we had to extreme amounts of work just to get it into living condition. They never answer the office phone or call you back. Run far away from Rent Clifton read more

Lived in a house owned by Rent Clifton for almost three months and decided to buy a house to take advantage of the housing market in the area. We returned keys to Rent Clifton, passed their inspection, and guess what? THEY HAVE NOT RETURNED OUR DEPOSIT YET!! We moved out of their property in March 2012 and we are still waiting for these people to return our money in October. We have won the case in court and are ready to move to a more serious phase against them. We have contacted them numerous time about our deposit and they don't respond. So, if you want to get in a legal battle over a company's illegal practices, Rent Clifton is for you. Don't bother, it is not worth it. read more

Our daughter has lived in a rentclifton unit for a year. Repairs and Mtn took months to get completed - some as major as security door lock didnt work so door was left open 24/7 so tenants and everyone else could get in, fire alarms didnt have batteries in them (still dont a year later), water disconnection notices put on her door because rentclifton didn't pay water bills, washer and dryer out of commission for weeks on end, even though a maintenance request had been filed, security lights in back hallway to get to washer and dryer... burnt out light bulbs... all year. She has been through 4 property managers in one year. Dont fall for the off street parking either, her unit has at least 14 units in it and there are 6 parking spots off street which are first come first serve. Dont plan on getting your security deposit back either, because even though you move into a filthy apt, you need to leave it in perfect condition. I called to speak with someone regarding the move out requirements and was treated totally unprofessional. Her file is in a "box" some where. This is a management company that is taking total advantage of college students. I would think twice before letting your student sign a lease with this management company. read more

I wish it was possible to give negative stars. Signing a lease with these slumlords was one of the worst mistakes I've ever made. They NEVER ONCE responded to maintenance or extermination requests, and I actually got emails saying they cancelled them. Our house was absolutely disgusting when we moved in and we had to clean it ourselves. By winter the house was INFESTED with RATS so badly that we could hear them screaming in the walls. The only time they responded to anything was when they thought we owed them more money. To top it off they kept my $400 deposit because they claimed I didn't give my notice to vacate soon enough, even though they had other people signing the next lease 6 months before we moved out! Do yourself a favor and DO NOT RENT FROM THESE PEOPLE. They are the very definition of SLUMLORD. read more

I urge anyone who is considering renting from Rentclifton.com to please read this review. As others have written, this company is truly the definition of a slum lord. I moved into their building at 2570 Madison Rd and the problems have been numerous, and I will discuss just a few. Initially when I moved in only about 1/4 of the electrical outlets and none of the overhead lights in my apartment were functional. I had to get around the apartment by carrying a lamp with an extension cord from room to room. I contacted Rentclifton 1 or 2 times a day for nearly two weeks before this problem was corrected, only to subsequently realize that it was only a temporary fix since the entire fuse system (they still have old-style fuses, not breakers) is faulty. I have learned how to get around the problem by adjusting the fuses when the lights go out, which I need to do once or twice a week when I once again lose electricity. Another incident was about a month after moving in when I had literally gallons of black sewage spill over into my kitchen from the sink. I spent hours cleaning. Whenever I have submitted a maintenance request, there has been no response. I mean, literally, no response. About a week after submitting the request online, I get an automated message stating the case has been closed, despite the fact it was never even addressed. I am assuming it was likely never even read by an actual person. Just a few days ago the tenants at 2570 Madison Rd received a notice that Duke energy is going to shut off the gas and electricity to building on 10/22/13 because Rentclifton owes them over $1000 in utility bills. Despite the tenants paying for their individual apartments' electricity usage and cooking gas, evidently Rentclifton did not pay for the utility bills from the common area lighting and central water heater. In addition to all of this, though, the really baffling thing about this company is that you simply cannot contact them. It is like it is being managed by mystery people. At this current time, literally, I have no idea who the manager is, how I would contact them, etc. The office phone number does not work. The emergency maintenance phone number does not work. The only time they respond predictably is when they are initially trying to get you to sign your lease, and even then most of the responses I received were through texting. It seems that over the past year the manager has changed at lease 3 times, although I don't know exactly when and who is currently in that role. One new manager even sent a message acknowledging all of the past problems and asking for concerns to be sent to her. I sent her an email, never heard back, and never heard from her again in any way. I assume she quit or was fired. Once again, the managers and employees in general change so often that you never really know who you can or should contact. If you are planning to rent from this company, please try to find another option. If you are thinking what I thought when I used to read angry reviews from other tenants, thoughts like, "Well it really can't be that bad," or "These other tenants must be really high maintenance," or "I am sure it will work out," please think again. I am a very low maintenance and reasonable male young professional. I don't expect that much from my landlord. The only way you can protect yourself is to not live in one of their properties. The only way the community at large can be protected is to refuse to live in their properties. If you would like more official confirmation of this company's status than the informal online reviews, please see the BBB website for Cincinnati where Rentclifton.com has a rating of "F." The numerous submitted complaints are also documented there read more

I would not even give this place 1 star. As previously stated in an earlier review, I was young and naive in picking this apartment. The landlord is AWFUL. She is no help, hadn't been since we moved in. She goes out of her way to be a totally awful person. Not to mention the ceiling in my bedroom is literally falling and moldy. I have sent in multiple request for this to be fixed with the landlord closing the request and upon emailing her to tell her nothing was done to fix my ceiling she replies, "we will do nothing until this is a serious problem." I mean ARE YOU KIDDING ME. There is literally mold on my ceiling and every time it rains I am fearful that it is going to come through onto all of my belongings. I am not sure if we are aloud to name names, but my landlord in particular, KARIE... is absolutely the worst person I have ever ran into in my life. In all cost, absolutely do not rent from this company. There are plenty of other places and companies to rent from down in clifton. read more

One star because you can't give anything less. I subleases an apartment at one of their locations. I also just spent 4 hours trying to get into the apartment because a leasing agent went in there without informing me or the original renter and locked locks that I don't have keys for (because we weren't ever given all the keys). This was after I spent a week and a half trying to get the smoke detector in the lobby fixed because it was beeping. They also won't tell you about the various breakins that have happened either. Also the building manager (who is no longer working for them...which I was never informed of) and the leasing agent never answer their phones are horrible to try and get ahold of. Im just thankful a pipe didn't burst or something because my entire apartment would probably be underwater by the time I got someone on the phone. The bathrooms also don't have any fans so mold grows overnight and there also isn't a fan by the has stove so after you light it the entire kitchen smells of fumes. read more

If you are reading this DO NOT RENT FROM RENTCLIFTON APARTMENTS - I am a college student and lived in an apartment rented from RentClifton from the end of August to July. We had countless problems from the beginning to end. When we moved in it wasn't clean at all when they said it would be clean, it was absolutely disgusting, our oven didn't work from the beginning and we kept calling to have it fixed and the whole time we were there no one fixed the oven, the outlets were loose and unsafe my father had to fix them himself because no one else would, the whole time we lived there we heard a beeping in the hallway and by the time we moved out we found out that it was the fire alarm with no batteries in it, our water got shut off on and off for a week but we went without water for 4 days straight and found out it was because the water bill wasn't being paid, it was impossible to get ahold of the actual landlord but the woman in charge of communication between the tenants and the problems with money or the apartment would never answer her phone she only answered by text, and if you don't know already RentClifton isn't even located in Cincinnati if you are wanting to go to the office and complain, and we received no security deposit back by the time we moved out because we didn't give full advance we were moving out but we needed to tell them by January which it was impossible to know by then. We had even cleaned the apartment and made it nicer than when we arrived. But the main issue is SAFETY - the back door would not lock and anyone could get in and for awhile the front door would not lock as well. Please do not rent from RentClifton. Look up other reviews they say the same thing. read more