Can't give enough stars for these guys. Never once had an issue with my pool,always clean and…read moreclear. When something needed to be fixed, they help guide me through the process of replacing my motor. They are always polite, always very responsive, and have incredible work ethic. When they stopped servicing our area, we could hardly get anyone else in the area to even respond to us. After a while, our new pool company,due to lack of responsiveness, allowed our pool to go green and wouldn't respond to requests to provide additional service to fix it. I reached back out to island pool service and asked for help. They very happily offered to help fix our situation and gave lots of advice for helping the water clarity and maintaining. I cannot recommend them enough! They are also very reasonably priced. I miss them

We have used their pool service for several years. Very knowledgeable and dependable. From putting…read morenew lights in our pool to connecting a new pool heater. I would highly recommend these guys for your pool needs.

Gordy literally provides me peace of mind when it comes to my pool and hot tub. I've had him for 6…read moreyears and I never worry about anything because he is top notch!

Reliable, knowledgable, kind, and thorough! - Love this company!!! Professional and so easy to work…read morewith.

I have been watching this company build a pool in my neighbor's yard. The employees are…read moreprofessional and friendly. They answer questions and explain the process. During construction, they keep the job site neat and orderly and take steps to minimize the existing yard. I will provide further reviews as the process progresses. This company is legit and professional. If you are considering a pool, I recommend contacting Practical Pools & Ponds. Lori will answer your questions and provide guidance as well as a great quote/

Responsive, reasonable prices and provides excellent service. Lori and her team are a top notch…read moregroup.

I don't think he knew what he was doing, our pool never looked clean from the first time, then just…read moreup and quit on the day he was suppose to be there and gave some lie about not doing his business anymore, but clearly it is. But it is ok I was looking for another pool company anyways so he saved me the trouble of firing him! :)

I was sad to find out that Knowles Pool and Spa closed but even upon sharing this news, Jason…read moreKnowles took time to help direct me to a resource that could help solve my pool problem. Best wishes in your future endeavors!

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

Wow. Do not buy from this company. I had to report them to the Better Business Bureau. Got a…read morehole in my liner from FIRE ANTS, and just wanted to know if it was under warranty. They would not respond and LIED in their response to my complaint. Stay away!

They have taken care of my pool and spa for over a year now. Customer service has been fantastic…read more Savannah has done a great job keeping the pool clean and clear. Honest and hard working, show up every week. Address issues and help solve them.

Called Southern Tide Pools after working with another pool company that could not get the PH…read morebalanced. Spoke with Sandy that was very polite and professional and had a tech come out and check my water within a few hours. They were able to clear my pool up very quickly and was well work the services and cost. We are excited about enjoying our pool this summer! Highly recommend and will continue to utilize.

We purchased a home that has an inground pool. We are not knowledgeable with in ground pools…read more I received a few recommendations off of NextDoor for Coastal Living Pools, with Mr. Kris Giles when our pump stopped working. I had called a few pool companies and Mr. Giles was the only one who seemed very knowledgeable. My issue was a pump has gone bad leaving my pool a very dark green and non functioning. He came in, changed out the pump to a newer model, changed some of the PVC tubes, cleaned my pool until it was crystal clear/pristine. He made sure the chemicals were correct and checked back in with me every few days to make sure it was going smoothly. I will also say he ended up being more fair in price. Other companies were going to charge double what he did, and I did let him know, but he was genuinely more concerned with everything working correctly more so than the money. I ended up needing to call again because I couldn't figure something out with the pump (about 2 months later) he came right back out, fixed the issue, and was more than reasonable in price. I will only contact Coastal Living' Pools!