I love this stop & shop location. It's easily accessible off the highway, and I usually end up…read morerunning in here to get flowers for people. Good bakery selection and sushi options here as well.

This store is huge, well organized, clean, and the specials are terrific. I will be shopping here…read moreagain.

As you can see; online information states the Deli is open until 9. Well once again, and for the…read morelast time, they Big Y let me down big time. The last few times I have shopped there I have been disappointed . I go there less and less. Well tonight wanted grinders and they were seemingly convenient stop Got there at 6:30 and waited at Deli for someone to pay note to the fact that they had customers. There appeared to be only two employees working...one with pizza dough and one clanging pans in water that could nto be seen Finally I asked if they were still making grinders and pizza dough man said yes Finally lady came out and gave us a list of what they did not have; unsolicited. We tried three different possiblities and none were to be had.... making strike three we turned to leave. They had like nothing and were not willing to cut anything. On way out I noted all deli stuff was being covered and closed up. Seemed awfully early for what I Thought closing time was. When I got home I looked it up and everywhere I check online says Deli open til 9:00 pm.. Here is proof. I am so done with them...so done. I don't know what has happened to Big Y but it sure is not what it used to be. Norwich needs a good grocery store like Market Basket or something.\ "Store logo Big Y Norwich, CT Address: 224 Salem Turnpike, Norwich, CT 06360 Phone: (860) 886-9996 Hours: Mon - Sun: 7 AM - 9 PM Weekly Ad Directions Deli Monday: 7:00 AM-9:00 PM Tuesday: 7:00 AM-9:00 PM Wednesday: 7:00 AM-9:00 PM Thursday: 7:00 AM-9:00 PM Friday: 7:00 AM-9:00 PM Saturday: 7:00 AM-9:00 PM Sunday: 7:00 AM-9:00 PM Pharmacy Phone (860) 886-1301 Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM-2:00 PM Sunday: CLOSED Floral Monday: 9:00 AM-7:00 PM Tuesday: 9:00 AM-7:00 PM Wednesday: 9:00 AM-7:00 PM Thursday: 9:00 AM-7:00 PM Friday: 9:00 AM-7:00 PM Saturday: 9:00 AM-7:00 PM Sunday: 9:00 AM-7:00 PM Fresh Seafood Monday: 8:00 AM-8:00 PM Tuesday: 8:00 AM-8:00 PM Wednesday: 8:00 AM-8:00 PM Thursday: 8:00 AM-8:00 PM Friday: 8:00 AM-8:00 PM Saturday: 8:00 AM-8:00 PM Sunday: 8:00 AM-8:00 PM Hot Fish & Chips Monday: 10:00 AM-8:00 PM Tuesday: 10:00 AM-8:00 PM Wednesday: 10:00 AM-8:00 PM Thursday: 10:00 AM-8:00 PM Friday: 10:00 AM-8:00 PM Saturday: 10:00 AM-8:00 PM Sunday: 10:00 AM-8:00 PM Fresh Bakery Monday: 7:00 AM-9:00 PM Tuesday: 7:00 AM-9:00 PM Wednesday: 7:00 AM-9:00 PM Thursday: 7:00 AM-9:00 PM Friday: 7:00 AM-9:00 PM Saturday: 7:00 AM-9:00 PM Sunday: 7:00 AM-9:00 PM Sub Shop Monday: 8:00 AM-9:00 PM Tuesday: 8:00 AM-9:00 PM Wednesday: 8:00 AM-9:00 PM Thursday: 8:00 AM-9:00 PM Friday: 8:00 AM-9:00 PM Saturday: 8:00 AM-9:00 PM Sunday: 8:00 AM-9:00 PM Hot Foods Monday: 11:00 AM-7:00 PM Tuesday: 11:00 AM-7:00 PM Wednesday: 11:00 AM-7:00 PM Thursday: 11:00 AM-7:00 PM Friday: 11:00 AM-7:00 PM Saturday: 11:00 AM-7:00 PM Sunday: 11:00 AM-7:00 PM Butcher Shop Monday: 8:00 AM-8:30 PM Tuesday: 8:00 AM-8:30 PM Wednesday: 8:00 AM-8:30 PM Thursday: 8:00 AM-8:30 PM Friday: 8:00 AM-8:30 PM Saturday: 8:00 AM-8:30 PM Sunday: 8:00 AM-8:30 PM Pizza Shop Monday: 11:00 AM-9:00 PM Tuesday: 11:00 AM-9:00 PM Wednesday: 11:00 AM-9:00 PM Thursday: 11:00 AM-9:00 PM Friday: 11:00 AM-9:00 PM Saturday: 11:00 AM-9:00 PM Sunday: 11:00 AM-9:00 PM Store Features Boar's Head" Definitely untrue and found same information in several places online.

I love the store, but I will not shop there any more. I have many food allergies, and it is…read moreimpossible to find ingredients online for Big Y products that do not list their ingredients. I bought some tomato vegetable soup from the deli, thinking I would be able to look up the ingredients when I got home. No such luck. So I called their customer service number, and no matter what I chose from the menu, it just sent me right back to the menu. After 20 minutes, I accidentally got the customer service line. However, it is unmanned, and I had to leave a message. Haven't heard a thing. Useless. There is no customer service or support. I have asked about ingredients in-store, and have been told to look online. A lie. I shop at Big Y once a week, but will now go elsewhere. I do not care to have an allergic reaction because Big Y does not care about customers except to take their money.

Went on a Saturday early evening and was surprised it wasn't as crowded as normal. Made our…read moreshopping a little easier going around the store. But when it comes to checkout, there are more self checkout lanes than staffed lanes.

This was an average Walmart. Came by to check for a few things while I was on the road and it was…read moreokay. Noticed it had groceries which was cool! The vibe seemed weird, kind of like small town vibes and as an outsider I felt like I stuck out like a sore thumb but maybe that's just on me lol. Still, it's an average Walmart if you're looking for everyday things, so check it out if needed!

I am not a regular but I definitely shop here at least once a month if not more. It is very…read moreconvenient and only 8 minutes from the house. Although this is not as big as Aldi nor as cheap I believe they are extremely great competitors. They have a great variety of products and even cultural products. Their MEAT section is my favorite. You can find great quality and and often amazing great prices. I love buying my steak for grilling, my family loves the great choices. They also have beer section; ice cream birthday cakes which is convenient and they have great quick meals that you can pick up for family dinner. If you need gas there's also a gas station and air pump. All you need in one convenient location. Staff is also pleasant and helpful.

Used to come here often for sandwich meat and groceries, not anymore. Was waiting in line at the…read moremeat department and saw an older employee scooping what looked to be egg or potato salad out of a large container, into a smaller container, without any gloves on, was not even using a spoon, was using a smaller personal serving container. Same employee was not even wearing a hair net, or hat as the other employees that worked there were. I guess this could be one bad apple ruining the bunch, but it left a bad taste in my mouth. This happened a few months ago, and they may have replaced the person with someone else, hopefully. But I will pass for the time being.

I wish I knew about this place way earlier. I have been going to smaller Asian stores to fix my…read morecravings, and usually they have things I need. But here, they have everything. It's bigger and got more things! Dried squid, dried octopus, lots of Asian snacks, and more! They even have jelly fish! This makes me so happy! I feel like I'm back home with the food I get here. I'm gonna miss this store.

Worst grinder I ever had, person put my grinder into a used bread bag that had crumbs in it still…read moreand both grinders were missed labeled and I asked for extra tomato's and he put a total of 3 on a large grinder , so 3 half's on one side and 3 on the other side and when I asked him a question he didn't look or talk to me.

Holy moly that's one of the best Italian grinders I've ever had!! Did not expect it to be so fresh…read moreand delicious.

Shop here for all the years I've been in Ct ( about 30 years). Staff are very friendly and are…read morealways willing to help.

Pros: Staff on the checkout lines are friendly and helpful…read more Bakery goods are better than other area supermarkets. Prices are slightly cheaper than the other two major supermarkets. Cons: Be sure to check the "use by" dates carefully. I've found corn tortillas 3 years out of date. I recently found some canned goods over a year out of date. Told a couple of the shelf stackers about it, and was completely ignored. Learned never to by packages of berrys. The ones at the bottom of the package are usually moldy. Don't trust the dates on eggs, especially organic ones. I've bought watery eggs several times, with yolks that burst immediately when cracking them into a pan. All eggs in the carton always have the same issue.

Management allows dogs in grocery carts, despite the FDA prohibition on the practice being brought…read moreto their attention. As if the store didn't have enough issues with cleanliness, and weird smells, the manager thinks allowing pets in will somehow improve things. Mismanager I should say.

Like most places today.... Another business that does not value their customers. Called to inquire…read moreabout bakery items, and received nothing but attitude and disgust. Unfortunately the days of customer driven focus are long gone. We were simply inquiring about purchasing freshly made bagels this morning and the call quickly turned defensive. Our business will be given elsewhere... The staff member with unpleasant tone said "I don't know when I can make them, I have other things in the oven right now" and offered yesterday's bagels. Thanks for offering old bagels, and thanks management for hiring careless and rude staff. I remember when businesses used to care and people did their jobs properly.

good people. good service. almost everything available and fresh. guy is super nice. thxread more