Best laser experience I've had. Tracy is very knowledgeable and kind, and made me feel super…read morecomfortable. Her laser machine is the newest and most effective and the facility is clean and quiet. 12/10 would recommend!

i went to Tracy for ear, nose and eyebrows waxing. i was super nervous, never did anything like…read morethis before. she was very friendly and patient. turned out to be great. i highly recommend her. i'll be going back next month.

I have been a client of SkinEnvy for several years, but unfortunately the business acumen of their…read morestaff and quality of care for their clients has greatly declined as their best employees have moved on. I was a regular client of Olivia's. When she moved on, my appointment was abruptly canceled with little consideration for the inconvenience to me. When I was rescheduled, I was asked to come in at an earlier time that I had already explained I couldn't accommodate. And, just today, they asked me again to come in earlier at a time I can't accommodate. More recently, I booked a skincare consultation with Salma, hoping to receive a personalized treatment plan for dry, dull skin. Instead, the esthetician barely examined my skin before returning with an armful of expensive products. I was only able to sample one of them, and there was virtually no discussion of treatment options or facial services that might address my concerns. The entire appointment felt more like a sales pitch than a professional skincare consultation. As a longtime client, I expected thoughtful recommendations and a customized plan, not pressure to buy products and a poor attitude from someone one who is supposedly a licensed esthetician. I left feeling like my time wasn't valued and that customer care has taken a back seat to retail sales. Also, when I speak to someone at the front desk, I don't think it's too much to ask that they are professional with me but that wasn't the case today with Holly. Sadly, I can no longer recommend SkinEnvy based on the poor business acumen and unprofessionalism of the current staff.

Front desk lacks customer service. Feels very unwelcoming. But will continue to go for Nicolette…read more Very skilled.

Just had my first session with Kaylee and she was wonderful. So easy to talk to; professional,…read morehonest and forthcoming, she makes trusting the whole process very easy. I look forward to continuing my treatments with her and can't wait to see the end result!

I've been working with the lovely folks at ALS for nearly a year now and have been seeing good…read moreresults for laser hair removal. This location is in sunset valley in a shared working space, but the room itself is very private and comfortable. I last saw Britney and she was able to squeeze me in even after a scheduling error on my part. Quick, efficient, and always helpful. The results do truly vary - I've been doing laser hair removal for about 2 years now (at a place before this and now for almost a year at this location). It is not a magic solution after X number of sessions to be totally hairless, it does require continued follow up. However, the results at ALS were apparent right away compared to the last place I was going, so they do have good equipment and technicians! Would recommend considering for your lasering needs.

I can't recommend it enough for any laser needs! They are extremely knowledgeable and do an amazing…read morejob. Brittany is wonderful!

Yet another fantastic session with Brianna. I can't say enough wonderful things about her, or…read moreALite. Fantastic service from the loveliest professionals in the most cozy establishment. Thank you!!

Started off a little rough. Arrived 10 minutes before my treatment time and was almost told to wait…read morein my car but let me sit and wait in the treatment room. Just weird to not offer to wait in their designated waiting space and not so friendly like the research blvd location. The staff who gave me my treatment was incredibly knowledgeable and friendly.

I am being ignored in emails, chat and caller id phone calls. I have a request to the application…read moreand it is being ignored! I am upset with the clinic.

Tara is the kindest, most considerate laser technician you could ever hope for. She has always gone…read moreabove and beyond to make me feel comfortable and listen to my concerns. I can not say enough good things about her. If you are considering laser and are on the fence -- go to Tara and trust that you are in good hands.

Love this location so much! It always smells so amazing right when you walk in, and they always…read morehave the most relaxing music playing. Tara is the only tech here, but she does amazing work, and always takes her time to make sure you're well taken care of! Guarantee you will have a great experience here :)

Henry is the best! I have had laser hair removal at two other locations and this is BY FAR the…read morebest experience I've had! The results it took me 5 sessions to see at the other places are what I saw after just a couple sessions with Henry... and he is SO much more affordable! He also lets you just pay as you go until you achieve your desired results, not like some other places that force you into paying for big packages. He takes his time and is very professional. I was nervous about the awkwardness of working on "certain areas" but you can just tell he's done it a thousand times (he's got 15+ years worth of certifications on his wall) and I feel COMPLETELY comfortable while he's working! It's a quaint little office in a salon, but don't be fooled... he's the best! I would hands down recommend this place to anyone thinking about doing this! Note: I read the ONE bad review from 2012 on here and I have NO idea what might have prompted that... doesn't line up with the place or the tech at all! Maybe the wrong location?

Henry is wonderful! Prior to going to see Henry I read reviews and saw that even with only a few…read morereviews, his customers are very pleased. They were right! He's very professional and takes pride in what he does. He's been removing all of my unwanted hair: Brazilian, legs, underarms, facial hair, other areas as well, and even on my toes and fingers (unfortunately I'm very hairy for a woman). He did some test areas on my first visit, in addition to my Brazilian, so that I could get an idea of the results for those areas. My arms will be next and then I'll be done. Wish I had more hair just to give him the business. I highly recommend him for a job well done and great professionalism!

What a fantastic team Hans and Jennifer are! I've never had a Botox experience where everything was…read morefully explained, I wasn't pressured to buy more than I wanted and was rushed in and out. Hans injections are the best I've had and he has perfected his craft! Jennifer made me feel welcome and comfortable with the best smile and warmth. Thanks for the amazing experience! 10/10!

First time here and loved it! Hans was very gentle, I hate needles but needed a ME time. Definitely…read morewill come back and I've referred to my friends. Must try Botox.

The technicians are great and all very kind! This is the second company I've done laser hair…read moreremoval and I feel very comfortable with all the girls and they do a great job communicating and asking questions about my comfort level. I've done Brazilian and underarms and although it's slightly painful they all do a great job making the appointment run smoothly. Good atmosphere, great personalities and care!

Loreilie and all the staff have been so amazing!! They always have big smiles from the moment I…read morecome in. Had a very gentle touch, and their lasers have been doing wonders to get rid of the hair id rather not have. They are definitely friendly

After my loyalty there for almost 12 years, (I thought 15 but I was off by a couple of years), the…read moreowner dismissed me today as if none of that ever mattered. Literally hundreds of dollars spent there for over a decade, and I was blown off today. Because I had the audacity to try to call them, not once, but THREE different times, and they never answered the phone. Desperately trying to let them know that I was running 4 minutes late. Four. They refused to go beyond a five minute grace period. When this place changed to one location, off William Cannon, I was not the only one impacted. There were many of us who were loyal to the 47th St. location, but who kept coming down south, even though it's over a 40 minute drive, because we like the brand. It's this sort of customer loyalty that businesses should be grateful for! Instead? I got no phone call, no follow up email, no attempt to touch base with me to try to work this out, and come to a better understanding. Nothing. So thank you for using me for my money! Way to go. It's not about the money. It's not about not being allowed to be four minutes late. It's about being blown off, when local businesses tout building relationships" with clients. My going there for 12 years, was that not proving that I was loyal? Fuck You, Waxing Studio. Those of you who want to go there still, that's on you. Beware of being blown off, and treated like you are a cog in the machine, just like anybody else. It's that sort of corporate BS I was hoping to avoid in the first place. Period.

Always incredible service! The best place in South Austin for all waxing and skincare needs!…read more Clean inviting studio and I have never had a bad service by any of the estheticians.